• Conduct quality control reviews of commercial loan documentation to ensure data integrity, accuracy, and consistency to loan boarding sheets and all related loan systems • In conjunction with the LOB, review draft loan documents to ensure alignment with bank policy, credit approval terms, and loan system compatibility • Support internal audit and compliance partners by producing samples to support targeted reviews • Leverage insights from quality control reviews to recommend updates to procedures to enhance operational efficiency • Provide data inputs key performance indicators (KPI) reporting to monitor adherence to quality control standards • Follow-up on missing & pending items as well as ongoing documentation such as expired or cancelled insurance (work with operations to ensure timely force placement as necessary) • Assist PM’s if needed with follow-ups for other types of ticklers – financial statements, covenants, manual tax monitoring, etc. • Assist PM’s with client due diligence requirements (i.e. Credit report pulls, loan confirmations) • Support “lighter touch” customer requests (i.e. balance inquiries, loan statement requests, interest rate options, extensions, etc.), working with the LOB to approve and Operations to execute • Review advance requests and circulate for approval, and submit to Loan Operations for processing • In alignment to bank policy and procedures, coordinate internal loan system administrative coding changes with Loan Operations • Work on internal projects to improve the lending process, enhance/expand middle office capabilities, and support the Lines of Business & Operations

Service Line Coding Administrator (40 hrs/Days/Hybrid)(Temple Health) Location: Philadelphia United States Job Description: This position has flexibility to be remote, with occasional trainings on site. The Service Line Coding Administrator shall have two distinct revenue cycle functions and responsibilities. First, the Administrator is directly responsible for all clinical coding activities for their service line. This responsibility includes the timely, optimal, and compliant coding of discharged accounts. Second, the Administrator is directly responsible for the organization and management of the point of care coding documentation improvement program for their individual service line. As such, the Administrator must possess an expert knowledge of the documentation issues that impact service line metrics and create strategies to optimize performance. Education Associate's Degree in Health Information Management or related field Required Bachelor's Degree in Nursing or Health Information Management Preferred or Combination of relevant education and experience may be considered in lieu of degree Required Experience General Experience and expert knowledge of the ICD-10CM coding conventions and the AHA Coding Clinic Required 2 years experience in coding or clinical documentation improvement Preferred Licenses Certified Coding Specialist Required or Certified Coding Associate Required or Reg Health Information Admin Required or Reg Health Information Tech Required or PA Registered Nurse License Required or PA Practical Nurse License Required Multi State Compact RN License Required Or Your Tomorrow is Here! Temple Health is a dynamic network of outstanding hospitals, specialty centers, and physician practices that is advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals. Temple Health consists of Temple University Hospital (TUH), Fox Chase Cancer Center, TUH-Jeanes Campus, TUH-Episcopal Campus, TUH-Northeastern Campus, Temple Physicians, Inc., and Temple Transport Team. Temple Health is proudly affiliated with the Lewis Katz School of Medicine at Temple University. To support this mission, Temple Health is continuously recruiting top talent to join its diverse, 10,000 strong workforce that fosters a healthy, safe and productive environment for its patients, visitors, students and colleagues alike. At Temple Health, your tomorrow is here! Equal Opportunity Employer/Veterans/Disabled An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Tomorrow is Here! Temple Physicians Inc. brings the best together. Our people enjoy something truly unique - settings with the resources of a world-class health system and the personal connections of a neighborhood doctor's office. With convenient locations, leading edge care, and staff who feel more like family, careers with Temple Physicians are second to none. Do you enjoy getting to know patients in a professional setting? Appreciate the possibilities and support offered by a large health system? Then join Temple Physicians, Inc. Primary Location Pennsylvania-Philadelphia Job Operational Admin & Management Schedule Full-time Shift Day Job Employee Status Regular

• Manage the full lifecycle of attorney and client rate administration, including rate setup, updates, approvals, audits, and implementation. • Review, validate, and maintain billing rates in accordance with client engagement terms, outside counsel guidelines, and firm policies. • Analyze rate requests and identify discrepancies, conflicts, or compliance concerns prior to implementation. • Maintain and update rate information within Aderant, Intapp, and other firm systems. • Utilize Expert Rates to research, benchmark, and validate attorney rate structures. • Partner with attorneys, billing teams, finance, and business operations to ensure accurate rate application across matters and clients. • Support e-billing requirements by ensuring rates align with client guidelines and electronic billing platform requirements. • Generate and analyze reports using SSRS (SQL Server Reporting Services) and other reporting tools to monitor rate accuracy, trends, and exceptions. • Perform regular audits and reconciliations of rate data to ensure consistency across systems. • Create and maintain documentation of rate processes, approvals, and policy compliance. • Assist with special projects related to pricing, billing operations, and financial reporting.

• Manage the primary membership inbox; triage, troubleshoot, and resolve member issues regarding platform navigation, account access, and operational questions. • Track inquiry metrics (response times, resolutions) within the CRM and cleanly escalate complex technical, financial, or contract issues to internal teams. • Identify recurring member friction points and proactively update member-facing FAQs and internal resource guides. • Own the administrative intake, vetting, and data entry for new member applications and account setups. • Maintain pristine member records in Salesforce/HubSpot, executing routine data to ensure organization and contact information is accurate. • Handle basic list management, audience segmentation, and pull routine reports to give internal teams visibility into member engagement. • Build and validate audience lists for member announcements, newsletter distributions, and targeted marketing email campaigns. • Proof outbound communications prior to distribution to ensure flawless formatting and compliance with brand standards. • Assist with the logistical coordination, list prep, and production support for live and virtual member webinars and forums.