• Ownership of north star metrics around customer education - time-to-value, activation depth, certification velocity, ticket deflection, and education's contribution to NRR • Stand up Loop Academy end-to-end - pick the LMS, design the information architecture, define the curriculum spine, and ship the first cohort of video walkthroughs and certification tracks personally before scaling a team behind it • Ownership of all internal processes spanning instructional design, video production, written guides, in-product nudges, live cohorts and certifications - running it like a content studio • Translate every product surface and every agentic workflow into the right format for how a restaurant operator actually learns - short-form video, written playbook, in-product nudge, cohort, or credential • Partner with Product and AI Engineering to instrument education itself - what gets watched, where the drop-off lives, what converts to behavior change - and feed those signals back into both the curriculum and the product roadmap • Build a certification program that operators carry into their next job - the equivalent of a HubSpot Academy or Trailhead credential, but for the restaurant industry. Build and run the contractor and agency stack - instructional designers, video producers, freelance studios - and own the unit economics of every minute of content shipped

• The Head of Field Reimbursement is an exciting opportunity to make a meaningful impact for patients. This is a remote, field-based role. This role will report into the Senior Director of Market Access and HEOR. The FRM will support the launch of an upcoming drug, exclusively in the inpatient setting, for use during surgical procedures. They will work in collaboration with the sales and market access teams to provide full support to hospitals. Unlike buy-and-bill outpatient drugs, inpatient drugs are bundled into a DRG payment, often not separately reimbursed, and can be financially risky for hospitals. • The FRM will play a critical role in communicating the financial story to hospitals with a budget impact model and understanding of the standard of care reimbursement dynamics. This role will educate on MS-DRG, NTAP, and outlier payments. They will also support proper coding of ICD-10-PCS procedure codes, accurate diagnosis capture, and proper documentation. Inservice support providing hospital education and managing objections will be imperative. • This is a strategic leadership role and will be responsible to build out and hire a team of Field Reimbursement Managers over the next 6 months. Financial acumen and soft skills to ensure an open and ongoing relationship with hospitals is imperative. Operating within a fast-paced, pre-commercial environment, this individual will partner cross-functionally to align strategy and execution, while proactively navigating reimbursement, policy, and health system dynamics to optimize patient access and account performance.

• Full P&L responsibility for the assigned region • Achieve and exceed budget, revenue and market share targets • Analyze monthly financial statements and derive corrective actions • Manage cash flow forecasts and resource allocation across all legal entities • Initiate synergy and cost-reduction projects without impacting service or quality • Prepare budget proposals and performance dashboards for senior management • Monitor and ensure operational efficiency across all funeral homes in the region • Conduct regular review meetings with local operators and team leaders • Analyze KPIs and proactively derive improvement measures • Implement technology solutions to optimize workflows • Promote best-practice sharing between locations • Business development: organic growth and M&A • Manage the integration process following acquisitions (personnel, real estate, processes)

• We're hiring a VP/Director of Wholesale to own our client's wholesale business end-to-end and manage Amazon as a critical secondary channel. • This role leads commercial strategy, buyer relationships, sell-in, sell-through, and joint business planning across Walmart, Academy, Dick's Sporting Goods, and the pipeline of accounts we're actively pursuing. • You set the vision for how Company sells into our wholesale accounts. • You own revenue and margin targets across the account base. • You're the primary relationship holder with category managers and buying teams at our top accounts. • You run line reviews, negotiate programs, manage promotional calendars, and resolve escalations. • You prioritize and close the next wave of wholesale expansion, including accounts already in active pipeline and new opportunities you identify. • You work with buying teams on forecasting, replenishment, in-store execution, and post-mortem analysis. • You reduce chargebacks, improve fill rates, and build the operational discipline that makes us a preferred vendor to our accounts. • You own our Amazon business, including assortment strategy, content, advertising performance, and inventory planning. • You partner with sourcing on assortment and costing, with operations on S&OP and inventory, with finance on pricing and margin, and with product development on what we bring to wholesale next.