Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.
Field Service Engineer, Non-Exempt
Location
Arizona
Posted
3 days ago
Salary
$71.4K - $107.0K / year
Seniority
Senior
Job Description
Field Service Engineer, Non-Exempt
Onto Innovation
• Provide on-site professional technical support and troubleshooting • Conduct preventative maintenance and calibration of metrology equipment • Develop innovative solutions to customer challenges and ensure optimal tool performance • Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback • Manage and resolve quality issues, including submitting DOA or RMA as needed • Maintain accurate records of service activities and customer interactions • Travel, up to 75% to customer sites as required to provide support and training
Job Requirements
- Bachelor degree or above majored in Mechanical/Engineering/Automation/Mechatronics or related
- Proficient in Microsoft Office products
- Familiar with PC's and have a strong troubleshooting background
- Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission
- Outstanding verbal and written communication skills necessary
- Hard working with team spirit
- Semiconductor or medical industries experience in equipment maintenance or repair is a plus
- Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)
Benefits
- competitive salaries
- comprehensive benefits package
- health, dental, and vision coverage
- life and disability insurance
- PTO
- 401(k) with employer match
- Employee Stock Purchase Program (ESPP)
- wellness initiatives
- cutting-edge tools
- collaborative, inclusive culture
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