Onto Innovation logo
Onto Innovation

Onto Innovation stands alone in process control with our unique perspective across the semiconductor value chain.

Field Service Engineer, Non-Exempt

Field EngineerField EngineerFull TimeRemoteSeniorTeam 1,001-5,000Since 2019H1B SponsorCompany SiteLinkedIn

Location

Arizona

Posted

3 days ago

Salary

$71.4K - $107.0K / year

Seniority

Senior

Bachelor DegreeEnglish

Job Description

Field Service Engineer, Non-Exempt

Onto Innovation

• Provide on-site professional technical support and troubleshooting • Conduct preventative maintenance and calibration of metrology equipment • Develop innovative solutions to customer challenges and ensure optimal tool performance • Collaborate with internal teams (product, engineering, marketing) to address customer needs and feedback • Manage and resolve quality issues, including submitting DOA or RMA as needed • Maintain accurate records of service activities and customer interactions • Travel, up to 75% to customer sites as required to provide support and training

Job Requirements

  • Bachelor degree or above majored in Mechanical/Engineering/Automation/Mechatronics or related
  • Proficient in Microsoft Office products
  • Familiar with PC's and have a strong troubleshooting background
  • Ability to travel up to 20% both domestically and internationally and have a current Visa or entry permission
  • Outstanding verbal and written communication skills necessary
  • Hard working with team spirit
  • Semiconductor or medical industries experience in equipment maintenance or repair is a plus
  • Must be able to successfully meet customer site access requirements such as: background checks, safety training, and cleanroom access (gowning and breathing apparatus)

Benefits

  • competitive salaries
  • comprehensive benefits package
  • health, dental, and vision coverage
  • life and disability insurance
  • PTO
  • 401(k) with employer match
  • Employee Stock Purchase Program (ESPP)
  • wellness initiatives
  • cutting-edge tools
  • collaborative, inclusive culture

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