• Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems. • Ensure high levels of customer satisfaction across the assigned territory while supporting on-call service needs (75% travel required). • Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing. • Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues. • Support dealer service and sales teams in promoting products and services. • Submit daily service reports, weekly expense reports, and maintain accurate project documentation in a timely manner. • Stay current on training for new and updated systems, technologies, and platforms. • Gather feedback to identify opportunities for new products and improvements to existing offerings. • Evaluate manufacturing and production processes to identify defects and recommend design modifications to improve efficiency and quality. • Track, manage, and ensure resolution of product quality and performance issues. • Communicate technical specifications and service instructions clearly to ensure optimal product performance.

• The Field Applications Engineer (Fluid Dispensing) is the customer-facing engineer for demos, system buyoffs, system/process development, and troubleshooting. • Customer interactions include pre-sales support, machine demonstration and buyoffs, and post-sales support, which includes troubleshooting. • Being responsible for customer support calls, customer process evaluations, and preparing evaluation reports based on the tests, and configuring systems to be quoted. • Providing solutions to machine issues and interact with customers for higher level process support.

• Assist and support field work under the direction of the Project Superintendents and Assistant Superintendents • Coordinate working and shop drawings • Coordinate the delivery, coding and purchasing of project materials • Assist in the preparation and subsequent monitoring/updating of the project schedule • Organize and conduct subcontractor meetings and produce meeting minutes • Assist in the project’s RFI & Submittal process • Assist in the completion of project close-out activities

• Drive the technical execution, qualification, and deployment of our enterprise solid-state drive (eSSD) portfolio within one of our largest strategic Tier-1 OEM customer accounts • Act as the principal technical liaison and internal customer advocate, bridging the gap between the OEM’s advanced server/storage architects and SanDisk’s cross-functional engineering teams • Own the technical lifecycle of upcoming flagship enterprise programs—including next-generation eSSD architectural platforms • Manage product architecture reviews (Concept & Design), Quarterly Technical Reviews (QTRs), and future technology roadmap alignments with key enterprise and AI infrastructure architects • Manage end-to-end qualification milestones, executing deep-dives across Program Concept Reviews, Design Reviews, and early evaluation risk assessments • Collaborate deeply with internal engineering and customer teams to review all hardware, firmware, security, and mechanical interfaces • Perform hands-on failure analysis (FA) within local customer environments and labs using high-speed protocol analyzers to isolate and resolve complex Firmware bugs, PCIe/NVMe protocol issues, and data integrity anomalies • Act as the primary technical point of contact to rapidly triage, contain, and resolve complex field issues and high-severity customer escalations