• Drive the technical execution, qualification, and deployment of our enterprise solid-state drive (eSSD) portfolio within one of our largest strategic Tier-1 OEM customer accounts • Act as the principal technical liaison and internal customer advocate, bridging the gap between the OEM’s advanced server/storage architects and SanDisk’s cross-functional engineering teams • Own the technical lifecycle of upcoming flagship enterprise programs—including next-generation eSSD architectural platforms • Manage product architecture reviews (Concept & Design), Quarterly Technical Reviews (QTRs), and future technology roadmap alignments with key enterprise and AI infrastructure architects • Manage end-to-end qualification milestones, executing deep-dives across Program Concept Reviews, Design Reviews, and early evaluation risk assessments • Collaborate deeply with internal engineering and customer teams to review all hardware, firmware, security, and mechanical interfaces • Perform hands-on failure analysis (FA) within local customer environments and labs using high-speed protocol analyzers to isolate and resolve complex Firmware bugs, PCIe/NVMe protocol issues, and data integrity anomalies • Act as the primary technical point of contact to rapidly triage, contain, and resolve complex field issues and high-severity customer escalations

• Actively manage controls and instrumentation activities on-site during Installation, Commissioning and Maintenance of upgrade project or new installation, including but not limited to oversight of installation, maintenance, troubleshooting, and diagnostics for controls system such as Mark V, Mark Vi, Mark Vie, Cimplicity and HMI’s. • Provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products. • Understand PLC ladder logic, including basic understanding of how to navigate through ladder rungs while troubleshooting Trace through the software documentation. • Implement control constant modifications. • Reading and Modifying software sequencing. • Set up and modify the hardware /software associated with Gas and Steam Turbine systems. • Troubleshoot existing Control Solutions hardware and software installations on-site. • Prepare field services jobs and coordinate with the project /Service managers. • Provide training to customer employees as needed. • Supervise cable laying, meggering and connection. • Maintain accurate timesheets and acquire customer's signature on timesheets before leaving the job site. • Understand T&C (Terms and Conditions) commitments. • Provide timely and accurate internal and external reports. • Ensure contractual obligations are met and attend technical meetings with Customers. • Ensure all in-field activities are carried out safely complying with company environmental, health, and safety (EHS) guidelines and procedures. • Provide expert consultation on complex projects. • Timely and accurately input hours, expenses, timesheets in internal systems. • Pre-outage and installation planning; possibly recommending and administering policies and procedures. • Availability to frequently travel (. i.e. More than 75%), work offshore and in restricted countries. • Ability and willingness to work holidays, weekends and overtime as required by field assignments. • Drive customer satisfaction through commitment to quality. • Support the business growth initiatives.

• Responsible for performing warranty repairs and commissioning of SMA utility inverters in the field. • Duties include commissioning, troubleshooting, repairing, analyzing data, operation and maintenance activity. • Requires regular work with high voltage electricity and excellent customer service at customer sites. • Perform and maintain maintenance activities in accordance with the SMA product maintenance manual on assigned sites.

• The Lead Controls Field Engineer is responsible for the installation, commissioning, maintenance and troubleshooting for the full range of hardware and software products in the Controls Services Business portfolio. • Lead controls Field Engineer may report to the client, the plant/utility owner, the construction firm, giving daily or weekly updates on job progress or as needed. • Responsible for reviewing plant engineering documents and P&ID’s, troubleshooting of plant systems and equipment, planning, organizing, integrating and direction of resources such as labor, tools and materials as required to complete the work scope according to contractual requirements. • Actively manage controls and instrumentation activities on-site during Installation, Commissioning and Maintenance of upgrade project or new installation, including but not limited to oversight of installation, maintenance, troubleshooting, and diagnostics for controls system such as Mark V, Mark Vi, Mark Vie, Cimplicity and HMI’s. • Provide customers with technical direction and support on Original Equipment Manufacturer (OEM) packaged products. • Understand PLC ladder logic, including basic understanding of how to navigate through ladder rungs while troubleshooting. • Implement control constant modifications. • Reading and Modifying software sequencing. • Set up and modify the hardware /software associated with Gas and Steam Turbine systems. • Troubleshoot existing Control Solutions hardware and software installations on-site. • Prepare field services jobs and coordinate with the project /Service managers. • Provide training to customer employees as needed. • Supervise cable laying, meggering and connection. • Maintain accurate timesheets and acquire customer's signature on timesheets before leaving the job site. • Understand T&C (Terms and Conditions) commitments. • Provide timely and accurate internal and external reports. • Ensure contractual obligations are met and attend technical meetings with Customers. • Ensure all in-field activities are carried out safely complying with company environmental, health, and safety (EHS) guidelines and procedures. • Provide expert consultation on complex projects. • Timely and accurately input hours, expenses, timesheets in internal systems. • Pre-outage and installation planning; possibly recommending and administering policies and procedures. • Availability to frequently travel (. i.e. More than 75%), work offshore and in restricted countries. • Ability and willingness to work holidays, weekends and overtime as required by field assignments. • Drive customer satisfaction through commitment to quality. • Support the business growth initiatives.