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Field Service Engineer – Electric Power
Location
Colorado + 4 moreAll locations: Colorado | Montana | Oregon | Utah | Wyoming
Posted
2 days ago
Salary
$89.2K - $133.8K / year
Seniority
Mid Level
Job Description
Field Service Engineer – Electric Power
Caterpillar Inc.
• Perform startup, preventative maintenance, testing, repair, and advanced electrical services on generator paralleling controls and switchgear systems. • Ensure high levels of customer satisfaction across the assigned territory while supporting on-call service needs (75% travel required). • Assist and train internal technicians and external customers on preventative maintenance, troubleshooting, repair, and equipment testing. • Collaborate with the Product Support Center help desk to troubleshoot and resolve customer issues. • Support dealer service and sales teams in promoting products and services. • Submit daily service reports, weekly expense reports, and maintain accurate project documentation in a timely manner. • Stay current on training for new and updated systems, technologies, and platforms. • Gather feedback to identify opportunities for new products and improvements to existing offerings. • Evaluate manufacturing and production processes to identify defects and recommend design modifications to improve efficiency and quality. • Track, manage, and ensure resolution of product quality and performance issues. • Communicate technical specifications and service instructions clearly to ensure optimal product performance.
Job Requirements
- Bachelor’s degree in Electrical Engineering (BSEE) or Electrical Engineering Technology (BSEET); alternatively, at least 3 years of relevant industry experience.
- Experience working cross-functionally with engineers, contractors, consultants, and end users
- Knowledge of power systems, including switchgear, ATS, and generator systems, with ability to read electrical schematics and blueprints
- Experience with automation and controls, including PLC-based systems, HMIs, and distributed control systems
- Minimum 2 years of related experience or 4 years of equivalent experience
- Valid driver’s license and ability to meet background, drug, and medical requirements.
Benefits
- Medical, dental, and vision benefits*
- Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
- 401(k) savings plans*
- Health Savings Account (HSA)*
- Flexible Spending Accounts (FSAs)*
- Health Lifestyle Programs*
- Employee Assistance Program*
- Voluntary Benefits and Employee Discounts*
- Career Development*
- Incentive bonus*
- Disability benefits
- Life Insurance
- Parental leave
- Adoption benefits
- Tuition Reimbursement
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