Security • Compliance • Privacy • Risk
Marketing, AI Ops Manager
Location
United States
Posted
3 days ago
Salary
$115K - $145K / year
Seniority
Senior
Job Description
Marketing, AI Ops Manager
BigID
• Design and deploy AI-powered workflows and agents to automate repetitive marketing ops tasks • Build and maintain process automations across the martech stack • Identify automation opportunities across campaign operations, lead processing, and data quality • Stay current on emerging AI tooling (MCP integrations, LLM-powered ops, etc.) and bring relevant innovations in-house • Coordinate lead enrichment and normalization pipelines • QA landing pages, campaign sequencing, form routing, and nurture workflows end to end • Own conversion tracking infrastructure and attribution modeling • Ensure data integrity across campaign inputs and outputs • HubSpot: campaign configuration, lifecycle stages, reporting, and workflow management • Chilipiper: meeting routing logic, form concierge setup, and inbound lead handling • Navattic: interactive demo management and performance tracking • Warmly: intent signal monitoring and site visitor enrichment • GTM / GA4: tag management, event tracking, and conversion configuration • Own and enforce data hygiene standards across marketing systems • Build processes to catch and remediate dirty data before it reaches pipeline
Job Requirements
- 3 to 6 years in marketing operations, rev ops, or a closely adjacent function
- Hands-on HubSpot administration experience (not just reporting access)
- Strong working knowledge of GTM and GA4, including custom event configuration
- Demonstrated ability to build and maintain automated workflows without engineering support
- Comfortable working with APIs, webhooks, and lightweight scripting (Python, JS, or similar)
- Sharp instincts around data quality, attribution, and funnel analytics
- High tolerance for ambiguity and a bias toward building over process-documenting
- Experience building AI agents or LLM-powered workflows in a marketing or ops context (strong plus)
- Familiarity with MCP (Model Context Protocol) integrations (strong plus)
- Prior experience with Chilipiper, Navattic, Warmly, or comparable tools (strong plus)
- Background in a B2B SaaS environment, ideally in security or data (strong plus)
Benefits
- 💻 Remote-first with a global community
- 🏆 Global Culture Corner
- 🏝️ Flexible PTO + Quarterly Volunteer Days
- 💸 Equity participation
- 🏥 100% employer-covered medical, dental, and vision
- 🐶 Pet insurance and legal assistance
- 📚 Learning & Development opportunities
- 💰 Fidelity 401(k) with employer sponsorship
- 🍼 Paid Parental Leave
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