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Manage high-value customer relationships, ensuring revenue retention and growth through effective post-sale experiences. Lead and develop the Dedicated Success team while collaborating cross-functionally to enhance customer satisfaction and operational...

Title: Senior Account Manager, Broker Success Location: United States Job Description: Recognized as the No. 1 site trusted by real estate professionals, Realtor.com® has been at the forefront of online real estate for over 25 years, connecting buyers, sellers, and renters with trusted insights and expert guidance to find their perfect home. Through its robust suite of tools, Realtor.com® not only makes a significant impact on the real estate industry at large, but for consumers, navigating the biggest purchase they will make in their life, by providing a user experience that is easy to use, easy to understand, and most of all, easy to make decisions. Join us on our mission to empower more people to find their way home by breaking barriers to entry, making the right connections, and building confidence through expert guidance. Senior Account Manager, Broker Success at Realtor.com ® Are you an expert at relationship building and managing high-value accounts? Are you eager to develop impactful relationships, while securing and retaining revenue? If you want to pursue your professional goals as you help grow an innovative real estate tech company, this work is for you. Join us as our newest Senior Account Manager, Broker Success and help change the world of real estate, one home at a time. The Senior Account Manager, Broker Success manages a book of business comprising Realtor.com ’s strategic, high-value account relationships. The Senior Account Manager builds long-lasting, mutually-beneficial relationships with their accounts with the goal of helping secure and retain revenue. This is done through developing impactful relationships, working with customers on product knowledge, and effective account management. Senior Account Managers serve as a dedicated consultant, problem-solver, and relationship manager with account stakeholders. You will collaborate with multiple departments and divisions to ensure customer concerns, inquiries, and expectations are communicated and resolved. As a Senior Account Manager, you will serve as a leader and escalation point for the Broker Success department and other Account Managers. You will assist with the coaching and development of staff, and you will contribute to the overall success of the department. Top Reasons to Apply: - Act as a Dedicated Strategic Consultant: Take ownership of a premier book of business, serving as the primary relationship manager, data-driven consultant, and trusted problem-solver for Realtor.com’s highest-value broker accounts. - Mentor and Lead Within the Team: Step into a recognized leadership role where you will actively coach, train, and develop other Account Managers, while serving as a critical escalation point for the Broker Success department. - Drive Data-Backed Customer Success: Use advanced reporting, analytics, and enterprise systems (like Salesforce) to deliver structured insights that maximize product performance, boost agent engagement, and secure revenue retention. What You’ll Do : - Proactively communicate with and manage assigned accounts to encourage their continued engagement with Realtor.com ’s products and services. - Develop and sustain strong account relationships through consistent onboarding, coaching, and communication. - Educate accounts on product configurations and best practices to increase product performance, agent engagement, and revenue. - Provide support and guidance to account stakeholders with structured data and reporting to support recommendations for products during renewals and new orders. - Execute effectively towards company initiatives set by leadership and corporate OKRs. - Use data to determine daily priorities and key accounts requiring engagement. - Maintain enterprise systems (i.e. Salesforce, Focus Fire) with accurate contact data, communication logs, and account activity. - Maintain updated knowledge of new company products and services. - Resolve challenging client inquiries, issues, and escalations, using cross-functional teams as needed and preventing additional issues by improving processes. - Identify, troubleshoot and escalate bugs within multiple platforms, including SalesForce, Broker/Office/Agent Dashboards and Focus Fire. - Work on Special Projects as assigned. - Coach, develop, and train other Account Managers. - Serve as a leader and escalation point within Broker Success. What You’ll Bring : - Bachelor’s Degree or equivalent experience. - 5+ years experience managing enterprise-level relationships for a high-growth company. Real estate experience is a plus.. - Excellent verbal and written communication skills. - Proficiency with Microsoft Office and G Suite, with intermediate knowledge of Excel and Sheets. - Friendly and positive personality; able to effectively engage a variety of audiences at all levels of a business. - A focus on relationships, able to gain trust through communication, expectation setting and completion of planned deliverables. - Strong influencer and people leader. - Comfortable presenting to audiences and running customer meetings. How We Work : We balance creativity and innovation on a foundation of in-person collaboration. For most roles, our employees work three or more days in our offices, where they have the opportunity to collaborate in-person, adding richness to our culture and knitting us closer together. This is a U.S.-based, remote role. At Realtor, we recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect in the listed location. We tailor our offers based on the selected candidate's experience, industry knowledge, technical and communication skills, location and other factors that may prove relevant during the interview process. All ranges are location based, ranges for positions in other locations may vary based on the local market. The annual OTE for this position is $95,000 - $110,000 USD. How We Reward You : Realtor.com is committed to investing in the health and wellbeing of our employees and their families. Our benefits programs include, but are not limited to: - Inclusive and Competitive medical, Rx, dental, and vision coverage - Family forming benefits - 13 Paid Holidays - Flexible Time Off - 8 hours of paid Volunteer Time off - Immediate eligibility into Company 401(k) plan with 3.5% company match - Tuition Reimbursement program for degreed and non-degreed programs - 1:1 personalized Financial Planning Sessions - Student Debt Retirement Savings Match program - Free snacks and refreshments in each office location Do the best work of your life at Realtor.com® Here, you’ll partner with a diverse team of experts as you use leading-edge tech to empower everyone to meet a crucial goal: finding their way home. And you’ll find your way home too. At Realtor.com®, you’ll bring your full self to work as you innovate with speed, serve our consumers, and champion your teammates. In return, we’ll provide you with a warm, welcoming, and inclusive culture; intellectual challenges; and the development opportunities you need to grow. Diversity is important to us, therefore, Realtor.com® is an Equal Opportunity Employer regardless of age, color, national origin, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, marital status, status as a disabled veteran and/or veteran of the Vietnam Era or any other characteristic protected by federal, state or local law. In addition, Realtor.com® will provide reasonable accommodations for otherwise qualified disabled individuals.

Title: Senior Mobile App Developer (Remote US) Location: United States Job Description: Overview HarperCollins Christian Publishing is committed to building a diverse and inclusive team and highly values diverse backgrounds and insights that fuel our innovation. HarperCollins Christian Publishing is looking for a fully remote senior mobile app developer with an emphasis in React Native to serve as a developer on apps for Bible Gateway and Jesus Calling, with millions of monthly users. This role involves maintaining and improving existing codebases, implementing new features, and ensuring app stability and performance while collaborating with a small team of developers and stakeholders. If you're ready to challenge yourself and create exceptional digital experiences for a global audience, we want you on our team. Responsibilities - Manage existing codebases, improving code quality and app stability. The existing apps are primarily React Native / Expo but do contain limited native code (Objective C, Swift, Java, and Kotlin) that may occasionally require debugging. - Implement features as requested by internal stakeholders based on feature roadmaps. - Coordinate with a project manager and a small team of internal and contract developers to deliver features and releases. - Assist with submission process to Apple, Google, and Amazon app stores. - Release new versions of the apps on a consistent cadence (approximately monthly). - Collaborate with designers to ensure a seamless and engaging user experience across all devices. - Follow QA processes and security requirements and use error-tracking systems to fix issues both pre- and post-release. - Participate in code reviews. - Stay current with technical developments in the field of mobile apps to adequately respond to the technology demands of the marketplace. - Stay current with frequent updates to Apple and Google app development standards, including technical and privacy requirements. Qualifications Knowledge: 3-5 years of experience with React Native. Areas of Exposure/Experience: React Native (including audio) and Expo. In-app purchases, (including subscriptions). JavaScript/Typescript. HTML, CSS, and WebViews for HTML formatting and displaying web content. Mobile platforms (Android and iOS). State Management (Redux, Sagas) Project management/bug tracking (e.g., Jira). Figma for receiving designs. Firebase for managing analytics and crash reporting. Agile software development methodologies. AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude). Work Experience: 5+ years of programming experience. A portfolio or record of successful app delivery is a plus. Education: Bachelor's degree in computer science or equivalent experience. Industry Knowledge: Familiarity with platform-specific user interface patterns and trends. Familiarity with Bibles and Bible study is a plus. Skills: - Strong experience with React Native. - Javascript/Typescript - Knowledge of one or more compiled languages (Swift, Objective C, Kotlin, Java). - Knowledge of HTTP-based APIs. - Sweats the details to work on a variety of platforms. - Considers accessibility in development. - Ability to implement screens and flows from mockups provided by designers. - Ability to translate analytics and behavioral data into interface design. - Ability to bring clarity to complex projects. - Adept with current tools and open to using new tools to improve workflow. HarperCollins Christian Publishing is an equal opportunity employer. The salary range for this position is $120,000 - $145,000. We recognize that attracting the best talent is key to our strategy and success as a company. As a result, we aim for flexibility in structuring competitive compensation offers to ensure we are able to attract the best candidates. The quoted salary range represents our good faith estimate as to what our ideal candidates are likely to expect, and we tailor our offers within the range based on the selected candidate's experience, industry knowledge, technical and communication skills, and other factors that may prove relevant during the interview process. In addition to cash compensation, the company provides a comprehensive and highly competitive benefits package, with a variety of physical health, retirement and savings, caregiving, emotional wellbeing, transportation, and other benefits, including "elective" benefits employees may select to best fit the needs and personal situations of our diverse workforce. Job Locations US Category Bible Gateway