BOLD

• Design, prototype, and iterate complex system prompts, few-shot exemplars, and chain-of-thought structures for consumer AI experiences, including Resume Adaptation, Personalization, and Real-time Feedback. • Partner with LLM/Machine Learning Engineers, Product Managers, and UX Designers to translate product requirements into technical prompt specifications, optimizing for latency and API costs. • Architect evaluation frameworks - automated, heuristic, and human-in-the-loop - to benchmark, test, and guardrail LLM outputs against hallucination, bias, and tone drift. • Develop standardized prompt frameworks, version-control workflows, and operational playbooks to help distributed product teams leverage AI safely and efficiently. • Monitor the evolving GenAI landscape - OSS models, new architectures, and prompt techniques - to continuously improve product performance and model throughput.

• Lead prompt framework design and strategy - defining end-to-end architecture, version control, CI/CD pipelines, and deployment playbooks for distributed teams. • Design complex, high-impact prompt systems including multi-agent and chain-of-thought architectures for resume builder flows across global product lines. • Partner with Engineering, Product, and Data to align prompt strategies with model selection, API cost reduction, performance budgets, and roadmaps. • Architect evaluation frameworks and safety guardrails to benchmark LLM outputs globally, minimizing hallucination, bias, and AI-sounding content. • Act as the cross-functional prompt design resource; translating requirements from Content, Engineering, Data, Product, and portal teams into production-grade implementations. • Spearhead R&D into emerging AI paradigms, evaluate new models and tooling, and provide clear adoption recommendations. • Mentor the prompt management team and contribute to building the function - structures, processes, documentation, and quality standards.

• Identify patterns in payment processing success, chargeback, and fraud rates by analyzing large quantity of data • Monitor and forecast payment related metrics, such as acceptance rate and fraud rate, and predict customer behaviors through data analysis and modeling • Understand the key drivers of company KPIs (Key Performance Indicators such as conversion rate, life time value of a customer, chargeback rate, and fraud rate) and the relative contribution of those drivers to the business performance through financial and statistical modeling • Monitor payment acceptance rates and track performance trends to proactively recommend adjustments to our payment processor allocation strategies when shifts occur • Review transaction and chargeback data across various card brands, processors, and gateways to monitor performance trends, proactively identifying anomalies and recommending solutions to address issues. • Make recommendations to improve operations, anti-fraud processes and system enhancements

• Own and direct the PR and outreach calendar in Spain and Brazil, aligning with SEO and marketing objectives • Write, edit, and pitch press releases, guides, surveys, and expert-driven content to Spanish and Brazilian journalists and industry websites • Develop and foster relationships with key Spanish/Brazilian reporters, bloggers, and influencers to secure earned media coverage • Translate and adapt US-based Digital PR content for the Spanish/Brazilian audience, tailoring messaging to local media and cultural context • Proactively identify PR opportunities based on market trends, competitor activity, and industry insights • Execute targeted outreach campaigns that generate press coverage and authoritative backlinks • Balance Digital PR campaigns and traditional link-building to maximize visibility and impact • Collaborate across PR, SEO, and content teams to create high-value assets that attract coverage and links • Track outreach success rates, backlink acquisition, and press coverage • Deliver regular reporting on earned media wins and link performance, with insights for optimization • Provide quarterly performance reports with actionable recommendations

• Optimize existing marketing automation campaigns. • Implement new, international marketing automation programs and campaigns. • Introduce new channels and touchpoints to communicate with customers. • Own cross-team, cross-office projects. • Execute and develop our newsletters. • Report on campaign performance and suggest improvements. • Proactively benchmark competitors as well as best-of-breed SaaS industry email campaigns.

• Analyze user behavior, funnel metrics, and product data to identify tactical friction points, recommending and scoping high-impact feature enhancements that deepen engagement on Bold.pro. • Define key success metrics for new features, analyze post-launch performance data, and synthesize those learnings into actionable insights to inform future roadmap iterations. • Partner daily with engineering, design, and localization teams through the sprint rituals and workflows required to bring complex monetization and marketplace initiatives to life. • Translate product roadmaps into highly structured, actionable delivery plans, establishing clear sprint goals, milestones, and release governance. • Proactively identify execution risks, resource constraints, and critical-path bottlenecks early, implementing mitigation strategies to safeguard target launch dates. • Serve as the central connective tissue between Product, Engineering, Design, Marketing, and Support, ensuring absolute alignment on feature scoping, change management, and launch readiness. • Manage end-to-end operational deployment and go-to-market checklists for international (INTL) expansions and localization pipelines, ensuring fast feature parity across markets.

Role Description We are looking for a Senior Product Manager to oversee our mobile app business. We're in the business of making a positive difference—and now, you can join us in helping millions of job seekers change their careers and their lives for the better. About this team We are the global expansion branch of the BOLD group, building the largest career websites in the world since 2005 with our colleagues in San Francisco, Poland, Puerto Rico, and India. Our products, intended to help people find and kick-start their dream careers, draw in over 20,000,000 visitors a month and have been featured in The Guardian, Forbes, and The Financial Times. Sitting at the intersection between business, technology, and user experience, we have a robust product team of makers and innovators who create seamless experiences for our users. They are responsible for product planning, gathering and prioritizing product and customer requirements, defining the product vision, roadmap and working closely with UX and engineering to deliver winning products. What you'll do - Strategy & Vision: Present a clear product vision and mobile strategy to senior leadership, proactively aligning stakeholders and anticipating concerns. - Roadmap Ownership: Independently lead sprint planning, scoping, and execution for the App. Prioritize the roadmap based on business value, opportunity sizing, and deep user pain points. - Mobile Personalization: Work closely with cross functional partners in UX Design, Research, Lifecycle Management and Platform Engineering to define user journeys and execute personalized experiences and notifications for App users. - Cross-Functional Leadership: Drive alignment and remove friction across Product, Design, Engineering, and Data Science teams. Translate complex mobile requirements into clear specifications that balance technical scalability with speed of delivery. - AI Integration: Work closely with Content Technology and Data Science to integrate next-generation AI and LLM-powered features directly into the mobile journey. - Execution & Risk Management: Proactively mitigate risks and adjust plans as needed to meet deadlines, ensuring high-quality product outcomes are delivered reliably and on time. - Experimentation: Design and analyze sophisticated A/B tests to validate mobile features, optimize conversion rates, and inform long-term app development. Qualifications - 6+ years of product management experience, with a proven track record of delivering measurable business outcomes in a mobile-first or app-centric environment. - Strong understanding of mobile architecture, APIs, and technical tradeoffs. Comfortable collaborating with engineers on complex implementation decisions. - Ability to solve complex problems independently using structured frameworks and data-driven insights. - A customer-first mindset with experience synthesizing user feedback and research into prioritized product requirements. - Expertise in defining success metrics (KPIs), analyzing performance, and using quantitative/qualitative data to drive decision-making. - Exceptional storytelling skills with the ability to tailor communication for both technical and non-technical audiences. What's good to have - Experience with a subscription-based, data-focused product. - Experience with International product development / localization processes. - Experience using AI in products, or a general understanding of it. Requirements - All other locations: $150,000-$175,000 - SF/NY/Seattle: $165,000-$195,000 - Austin/Chicago: $155,000-$185,000 Benefits - Outstanding Compensation - Competitive salary - Bi-annual bonus - 401(k) plan with match - Equity in company - Flexible spending accounts (health, dependent care) - Internet and home office reimbursement - 100% Full Health Benefits - Medical, dental, and vision (optional plans for your family) - Life & long-term disability insurance (optional) - Mental health support and resources - Wellness reimbursement (gym, health apps, etc.) - Pet Insurance (optional) - Flexible Time Away - Flexible PTO - Sick time policy - Observed holidays Eligibility This position is 100% remote, work from home. BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. California Residents: Please see our privacy notice for more info on how we handle your data. Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms. Starting pay range: $150,000 — $195,000 USD.

• Apply SME knowledge of B2B customer needs to drive the end-to-end product planning and execution for complex product lines, ensuring alignment with company-wide strategic goals and focusing on capabilities that drive utilization and meaningful ROI for our employer customers. • Define the B2B roadmap, spanning our native platform and integrations within the HR tech ecosystem, influencing investment decisions and resourcing across departments. • Conduct discovery with internal customer-facing teams, customers and HR partners to validate problems and identify high-value opportunities. • Optimize the customer experience to drive adoption, utilization, satisfaction and retention inclusive of redefining onboarding flows, optimizing customer touchpoints, and developing integration and partner strategies. Navigate across complex customer hiring workflows, fragmented tech stacks and a robust partner ecosystem. • Lead a cross-functional agile product squad with engineering, design, and business partners to deliver breakthrough features and capabilities at speed and scale. Define and write product epics and requirements, and maintain a rigorous prioritization framework that balances strategic business impact, technical feasibility and user value. • Lead product go-to-market (GTM) strategies in partnership with sales, marketing, customer success, and operations, ensuring cohesive, high-impact product launches. • Design and execute experimentation programs (e.g., A/B testing, multivariate testing) to optimize customer journeys, validate hypotheses, and drive KPI improvements. • Act as a trusted advisor to leadership, reporting product performance, roadmap progress, and key risks or dependencies. • Anticipate market trends, emerging technologies, and evolving customer needs to identify and shape net-new product opportunities.

Public Relations Specialist II Location: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. United States Corporate Communications Starting pay range: $80,000—$100,000 USD Job Description: We are looking for a Public Relations Specialist II to join our Digital PR Team. Reporting to the Senior Manager, Public Relations, the Public Relations Specialist II executes data-driven PR campaigns to power the success of BOLD's multiple B2C brands in the US and internationally. This role requires experience working with reporters to secure press coverage on behalf of companies, as well as a deep understanding of the US media landscape, PR trends and best practices. ABOUT THIS TEAM Sitting in our Marketing Department, the Digital PR team works to raise brand awareness of BOLD brands in the media. We collaborate with top-notch social media, content, and SEO teams to amplify our brands' online public presence through earned media in the US and globally. WHAT YOU'LL DO - Working closely with the Sr. Director of Public Relations and Sr. Manager of Public Relations, support the health and performance of BOLD's overall PR program - Be responsible for directing the PR content calendar for specific brands, focusing specifically on growing brands' earned media wins - Write, edit, and pitch press releases and other content to external audiences, ghostwriting for spokesperson when necessary - Develop and foster relationships with key reporters to support earned media coverage, responding to inbound press inquiries and helping coordinate media interviews as needed - Build BOLD brands' reputations as critical players in the resume and career advice space - Collaborate across PR, content, social media, and career experts in order to generate ideas and identify opportunities to innovate and better engage with target audiences - Help draft internally-run surveys, and then analyze and share findings with the press WHAT YOU'LL NEED - Bachelor's degree in English, communications, public relations or related field - 5+ years of media relations experience, with a history of pitching content to the press and working with reporters - A strong track record of pitching and securing press coverage - Experience translating data from surveys into meaningful insights for external audiences - Knowledge of CISION or other PR software platforms - Ability to thrive in a fast-paced environment WHAT'S GOOD TO HAVE - Background working at a PR agency - Existing relationships with reporters at national publications and top online outlets with business and career focuses such as CNBC, Forbes, WSJ, NYT, Business Insider, etc. - An understanding of job search, career, and job market-related trends and issues - Familiarity with SEO best practices - Experience running internal surveys to collect, analyze, and report on data Benefits Outstanding Compensation - Competitive salary - Bi-annual bonus - 401(k) plan with match - Equity in company - Flexible spending accounts (health, dependent care) - Internet and home office reimbursement 100% Full Health Benefits - Medical, dental, and vision (optional plans for your family) - Life & long-term disability insurance (optional) - Mental health support and resources - Wellness reimbursement (gym, health apps, etc.) - Pet Insurance (optional) Flexible Time Away - Flexible PTO - Sick time policy - Observed holidays Salary & Eligibility Starting pay range $80,000-$100,000 USD Pay Transparency Individual pay is based on location, transferable skills, experience, and other relevant factors. This estimated range is based on the best available market data and factors, all of which are subject to change. This position may also be eligible for a bonus and medical, dental, vision, life, short and long-term disability insurance, 401(k), paid time off, sick leave, and paid holidays, all subject to applicable plan terms. Eligible Hiring Locations This position is 100% remote, work from home. BOLD can hire full-time residents of the following U.S. States & Territories: Arizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, New Hampshire, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Puerto Rico, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, and Wisconsin. SELECT ONE: #LI-Remote About BOLD We Transform Work Lives As an established global organization, BOLD helps people find jobs. Our story is one of growth, success, and professional fulfillment. We create digital products that have empowered millions of people in 180 countries to build stronger resumes, cover letters, and CVs. The result of our work helps people interview confidently, finding the right job in less time. Our employees are experts, learners, contributors, and creatives. We Celebrate and Promote Diversity and Inclusion We value our position as an Equal Opportunity Employer. We hire based on qualifications, merit, and our business needs. We don' discriminate regarding race, color, religion, gender, pregnancy, national origin or citizenship, ancestry, age, physical or mental disability, veteran status, sexual orientation, gender identity or expression, marital status, genetic information, or any other applicable characteristic protected by law.

• Working closely with the Sr. Director of Public Relations and Sr. Manager of Public Relations, support the health and performance of BOLD’s overall PR program • Be responsible for directing the PR content calendar for specific brands, focusing specifically on growing brands’ earned media wins • Write, edit, and pitch press releases and other content to external audiences, ghostwriting for spokesperson when necessary • Develop and foster relationships with key reporters to support earned media coverage, responding to inbound press inquiries and helping coordinate media interviews as needed • Build BOLD brands’ reputations as critical players in the resume and career advice space • Collaborate across PR, content, social media, and career experts in order to generate ideas and identify opportunities to innovate and better engage with target audiences • Help draft internally-run surveys, and then analyze and share findings with the press