Weave

• You will own the core services responsible for authenticating every entity—human and machine—within the ecosystem. • You will be defining how fine-grained permissions are modeled, inherited, and enforced across a massive, multi-tenant hierarchy of organizations and locations. • You will own the internal SDKs, gRPC contracts, and middleware that allow over 150+ downstream engineers to integrate security features into their products without needing to be cryptography experts. • You will manage the infrastructure that bridges our platform with the world, including federated identity (SSO), automated provisioning (SCIM), and secure machine-to-machine (M2M) communication protocols. • Improve system observability (MTTD/MTTR) by integrating monitoring and load-testing protocols into our Tier-1 services. • You are the guardian of the "Source of Truth." You will own the immutability and reliability of our audit logging pipelines and the consistency of identity data. • As a founding member of the regional hub, you will own the technical bar and operational culture for the India-based arm of the team, ensuring seamless asynchronous collaboration with the US-based team members.

• Lead the development, configuration, and customization of features across Sales Cloud and Service Cloud using declarative tools, Apex, LWC, Visualforce, and SOQL. • Build and optimize core Service Cloud functionalities including Case Management workflows, Service Console enhancements, and CTI/Telephony integrations to improve agent productivity. • Design and implement automation using Flow, Process Builder, and Apex triggers, ensuring solutions respect governor limits and platform best practices. • Perform thorough code reviews and ensure Apex test coverage meets quality standards across all development work. • Utilize Experience Builder and Lightning Web Runtime (LWR) or Aura templates to build and customize branded, responsive self-service portals, partner sites, and public knowledge bases. • Implement custom LWC components within Experience Cloud, ensuring performance, accessibility, and mobile responsiveness. • Manage guest user security, sharing rules, and profile configurations specific to Experience Cloud sites. • Design and develop solutions across the full Salesforce Billing lifecycle — including invoice generation, payment processing, revenue recognition schedules, and financial close processes. • Build and maintain the CPQ-to-Billing data flow, ensuring quote-to-cash accuracy across product, pricing, and order objects. • Own and maintain the Sage Intacct / ERP synchronization layer — developing and troubleshooting the data flows between Salesforce Billing and the general ledger. • Collaborate with Finance and Revenue Operations teams to translate revenue recognition rules and billing policies into accurate platform configurations. • Debug and resolve Billing-specific issues including failed invoice runs, payment gateway errors, and revenue schedule discrepancies. • Design, build, and maintain robust, scalable integrations between Salesforce and external systems using REST and SOAP APIs. • Develop and maintain MuleSoft integration flows connecting Salesforce to downstream systems, ensuring reliability, error handling, and data consistency. • Build and manage DocuSign / Conga integrations for contract generation, e-signature workflows, and document automation. • Write and maintain comprehensive API documentation, error handling frameworks, and integration runbooks. • Oversee code quality and architecture decisions, ensuring all solutions are scalable, secure, and maintainable long-term. • Create and maintain detailed technical documentation including solution designs, data flow diagrams, object models, and deployment plans. • Participate actively in design reviews, sprint planning, and backlog refinement sessions. • Support sandbox management, deployment processes, and change set / metadata API deployments in coordination with the broader team. • Serve as a subject matter expert and go-to resource for junior developers and administrators on coding standards, development methodologies, and Salesforce platform best practices. • Conduct code reviews and provide constructive, actionable feedback to elevate team output. • Contribute to internal knowledge sharing through documentation, tech talks, and pair programming sessions.

• Lead, mentor, and grow a team of 1–5 Salesforce developers, administrators, and QA engineers based in India. • Own hiring and performance management: conduct interviews, set performance goals, deliver reviews, and manage career development plans. • Foster a culture of continuous learning, accountability, and technical excellence across the team. • Serve as the primary technical bridge between the US and India development teams, ensuring alignment on priorities, timelines, and deliverables. • Design, develop, and deploy robust, scalable Salesforce solutions using Apex, Lightning Web Components (LWC), Visualforce, SOQL, SOSL, and declarative platform tools. • Own CPQ quoting and pricing rule design — managing product catalogs, pricing waterfall configurations, approval workflows, and quote template logic. • Conduct technical design reviews ensuring solutions meet security, performance, and governor limit standards.

• Design, build, and maintain scalable backend services and APIs using Golang microservices. • Drive technical architecture and contribute to long-term system health by anticipating scaling and maintenance needs. • Collaborate cross-functionally with product, design, and frontend teams to deliver high-impact features. • Participate in system design reviews, propose and implement robust solutions, and contribute to Weave’s overall engineering strategy. • Own the quality, reliability, and observability of your code from development to production. • Help plan and execute projects from inception to delivery, with a strong sense of ownership and outcome-orientation. • Mentor peers and junior engineers by sharing your knowledge and encouraging best practices.

• Design and develop ML infrastructure, tooling, and models to help teams deliver world class experiences • Build internal and external products and platforms to enable teams to incorporate AI into their features and customer facing products • Translate product goals into actionable engineering plans and build scalable, resilient services for data integration and event processing • Help product and development teams understand the data lifecycle and consult with teams on common ML patterns/tradeoffs • Coach and collaborate inside and outside the team to elevate technical standards • Write high-quality, performant, sustainable, and testable code while working in a cloud environment • Monitor the industry landscape, anticipate where technological advances are heading, and ensure Weave stays ahead of the curve • Cut through noise and hype to identify genuine strategic value; advocate for and lead key initiatives that prepare Weave for emerging challenges • Shape company-wide standards for engineering excellence, observability, and reliability in distributed systems • Actively mentor Staff and Senior Engineers across the fellowship, developing the next generation of technical leaders • Elevate architectural thinking across teams through design reviews, documentation standards, and hands-on guidance • Build organizational capability that persists beyond your individual contributions

• Build and maintain paid media performance dashboards • Monitor marketing attribution and conversion tracking accuracy • Connect advertising platforms with internal data systems such as Salesforce and analytics tools • Prepare weekly and monthly performance reporting for marketing leadership • Assist with campaign tagging, tracking parameters, and data hygiene • Identify trends and performance insights across channels • Support budget pacing and forecasting models • Assist with campaign experiment analysis and reporting

Role Description We are seeking a highly motivated Account Executive, SMB to join our commercial team. In this role, you will focus on generating new business opportunities with pharmaceutical companies, biotechs, and CROs in the drug development industry offering a transformational solution for regulatory content generation and workflow management. Your work will help drive the adoption of our AI-powered platform, enabling clients to streamline regulatory processes, ensure compliance, and accelerate time to market. Your day-to-day efforts will also drive brand awareness, enable key partnerships and collaborations, and support the company’s hyper growth in a fast-paced evolving market. What You'll Own - Lead Generation & Prospecting: Research, identify and target potential clients within the target market segment, focusing on executives, leaders in regulatory strategy and operations, medical writers, and drivers of technology innovation across the industry. - Outbound Outreach: Partner with Weave’s Marketing team to develop and execute outbound campaigns via phone, email, and social to engage with prospects, build relationships, and drive interest and demand for the Weave offering. - Sales Qualification: Engage with prospects to understand relevant challenges and determine how our platform can address their needs and/or improve their processes. Proactively introduce new contacts to Weave, map stakeholders and budgeting processes, and learn about competitive engagements. - Pipeline Management: Effectively manage a robust sales pipeline, driving the sales process from initial engagement to close. Work with leadership on points of negotiation, draft and present contracts, and maintain relationships to drive long-term, high value partnerships. - Product Knowledge: Work closely with our Product team to maintain a deep knowledge of our capabilities, features, benefits, and near-term roadmap priorities. Collaborate around customer onboarding & implementation ensuring a positive experience from contract signing to platform use - building trust with prospects/customers and ensuring the trust is maintained as the customer experience matures. - CRM Utilization: Accurately track and update lead interactions, qualification status, and pipeline information in CRM tools (HubSpot, Tableau, Salesforce, etc.). - Event Participation: Represent the company at industry events, trade shows, and conferences. Drive prospect and customer attendance for Weave podcasts, webinars, user groups, and speaking forums. - Industry Research & Insights: Stay current with relevant trends, regulations, and challenges, ensuring a solid understanding of how our platform can address evolving customer needs and remain differentiated from other offerings in the marketplace. - Metrics & Reporting: Meet or exceed monthly and quarterly targets for bookings, engagements, conversions, etc. Regularly report progress to leadership. Qualifications - 3-5 years of experience in business development or sales with an emphasis on software sales within life sciences, pharmaceutical, biotechnology, or clinical research industries. - Experience selling directly to startups and biotechs in the drug development space is preferred. - Demonstrate familiarity with the regulatory landscape, drug development processes, and adoption of SaaS product adoption software adoption in life sciences is a plus. - Strong verbal and written communication skills, with the ability to engage and influence senior-level decision-makers in complex industries. - Proven ability to engage prospects, qualify leads, and create compelling opportunities to move prospects through the sales funnel. - Comfortable working with CRM systems, email automation tools, and other sales enablement platforms. - Highly motivated, organized, and able to work independently to meet or exceed sales targets. - Passion for innovative technologies, particularly AI and automation, and how they can transform business processes. - Bachelor's degree in Life Sciences, Business or a related field is required. - Experience with SaaS or document management solutions is required. - Documented contract sales experience is required. - Knowledge of FDA, EMA, ICH guidelines, or other regulatory bodies is a plus. - Previous exposure to the biotech, pharmaceutical, or clinical research industry is highly desirable. - Up to 50% travel for prospect/customer meetings, trade shows, and events. Benefits - The opportunity to work at a modern, cutting-edge healthcare technology company devoted to meaningful positive impact on human life. - Competitive salary ($120,000 to $140,000) and a quota-based variable compensation structure with performance-based incentives (OTE $240,000 to $280,000) plus equity. - Comprehensive health, dental, and vision insurance. - Generous PTO, parental leave, OneMedical, TalkSpace, Teladoc. - Career development opportunities within a company entering a growth phase. - This position can be based in any of the following metropolitan areas: San Francisco, San Diego, Los Angeles, Seattle, Portland, Denver; with flexibility to work remote.

• The Paid Media Execution Specialist supports the demand generation team by building, launching, and optimizing campaigns across paid search and paid social channels. • This role focuses on campaign implementation, budget pacing, and performance monitoring to ensure paid media programs run efficiently and scale effectively. • This is a highly execution-focused role designed to increase campaign velocity, testing cadence, and operational efficiency across platforms such as Google Ads, LinkedIn, and Meta.

• Train AI models by reviewing responses and delivering consistent, actionable feedback. • Review and analyze customer feedback on AI behavior; document and recommend corrective actions. • Own the customer experience of AI-driven interactions and recommend appropriate escalation paths. • Generate clear, natural, and conversational written content for AI training. • Collaborate with cross-functional teams to improve processes, content, and AI outcomes. • Proactively identify issues, suggest solutions, and drive continuous improvement.

• Design, build, and maintain scalable backend services and APIs using Go (Golang) microservices. • Drive technical architecture and contribute to long-term system health by anticipating scaling and maintenance needs. • Collaborate cross-functionally with product, design, and frontend teams to deliver high-impact features. • Participate in system design reviews, propose and implement robust solutions, and contribute to Weave’s overall engineering strategy. • Own the quality, reliability, and observability of your code from development to production. • Help plan and execute projects from inception to delivery, with a strong sense of ownership and outcome-orientation. • Mentor peers and junior engineers by sharing your knowledge and encouraging best practices.