Role Description This position will be responsible for leading a capability to deliver software that provides exceptional business value to users. Essential Job Functions: - Team Empowerment, Support, and Improvement - Supervise, mentor and support Technical Program Managers & Scrum Masters - Support and guide Technical Program Managers & Scrum Masters in the development and adherence of best practices and procedures - Ensure Technical Program Managers & Scrum Masters are properly facilitating team ceremonies - Facilitate Portfolio-level team ceremonies and remove any roadblocks to the team’s work - Assist the team in making informed decisions by providing relevant information and facilitating discussions - Ensure that decisions align with priorities at all levels of the portfolio or capability - Foster collaboration between different functional areas within the organization, ensuring that dependencies are identified and managed effectively - Help the portfolio or capability teams adapt to evolving circumstances and stay focused on team goals - Ensure team goals and deliverables are aligned with strategic initiatives and Scorecard objectives - Encourage a culture of continuous improvement by facilitating retrospectives and feedback sessions - Tooling, Metrics and Automation - Manage Azure DevOps boards to maintain established structure and processes - Analyze data and create possible solutions to improve portfolio or capability performance - Ensure monthly metrics are captured on a defined cadence and relevant insights are surfaced to inform improvements, unblock teams and highlight successes or challenges - Own driving accountability through metrics data, understand performance indicators and leverage data proactively to lead teams to success or mitigate risks - Review the performance indicators/metrics of the teams under your portfolio or capability and assist with determining solutions for improvement - Ensure release planning activities are completed with the delivery teams as performed by capability teams - Advocate for the use of automation to streamline repetitive tasks and improve overall efficiency - Resource Management - Manage resource allocation, ensuring that team members have the necessary tools, skills, and support to perform their tasks effectively - Identify and address potential resource constraints or bottlenecks - Report on resource utilization and manage capacity of the portfolio or capability - Project Planning and Coordination - Collaborate with stakeholders to define project goals, scope, and timelines, ensuring initiatives are aligned with strategic business objectives and focused on delivering measurable value - Respond to changes in project scope, priorities, or requirements by adjusting plans and priorities accordingly - Coordinate activities among team members and other relevant stakeholders - Act as a liaison between the technical delivery teams and other stakeholders, ensuring clear and transparent communication - Provide regular Portfolio Roadmap tracking and communication including updates on project/development progress, milestones, release commitments, and potential challenges to stakeholders - Identify and assess project risks, working with the team to develop mitigation plans - Proactively address issues and obstacles that may impact product delivery - Technology Governance - Partner with business and technology leadership to create and implement processes for managing and tracking software development teams - Work across business lines (CRE, RRE, Corporate) to standardize processes and drive the implementation and adherence of the Technology System of Delivery (SoD) - Suggest, analyze and implement improvements to the SoD - Partner with Data and Analytics staff to create metrics and reports that support the portfolio and capability teams - Create and maintain a repository for storage and communication of standard processes and procedures in SharePoint - Other activities as may be assigned by your manager Qualifications - Bachelor’s degree or equivalent from four-year College or technical school or equivalent combination of education and experience - Minimum of 12+ years of industry and/or relevant experience, typically with 2+ years in an VP level role or external equivalent - Prior experience with Scrum/Agile methodologies with enterprise-level application development projects. Agile certifications a plus: PMI-ACP, CSM, SAFe - Experience overseeing multi-function project teams with at least 10-15 team members including Developers, Business Analyst, and QA personnel - Experience using Azure DevOps (preferred) or Jira for managing work tasks - Experience with Microsoft Office Suite - Experience with a Project Portfolio Management (PPM) tool is a plus - Experience directly managing staff - Experience working remotely and household setup conducive to remote work - Solid understanding of software development life cycle models and extensive knowledge of both agile and traditional project management principles and practices Benefits - Annual full-time base salary range: $150,000.00 - $200,000.00 - Specific compensation determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data - Potential eligibility for a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval - PTO and paid holidays, terms set forth in the program policies - Eligibility to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K Company Description SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Role Description The Region Technology Lead is the liaison between the field, tech vendors and corporate IT, primarily for the Southeast Region. - Supports the Regional IT and Field Service Directors in maintaining customer satisfaction by resolving issues with the help of Technical Support teams. - Ensures a positive customer experience by collaborating with both the Account and Support teams to ensure professional handling, timely communications, and resolution of support requests. - Follows up with other support staff (service resources) involved in resolution to ensure incidents are resolved, requests are filled, and the customer communication is complete. - Leads technology mobilizations for new account openings and technology decommissioning for departing accounts, which may span outside of the normal operating regions. - Manages projects assigned by the Field Service Director, informed by insights from the Regional IT Director and regional leadership. - Participates in technology deployments ensuring projects remain on task and on time meeting customer demand, communicating status prior to potential issues. - Utilizes IT Service Management (ITSM) policies to meet the objectives of the Collegiate Hospitality Field Service Team. - Ensures a high level of quality assurance and customer service is maintained. - Engages regional Community of Tech to train local technical leads on process improvements, deployment standards, and support training. - Performs additional tasks as assigned, with the understanding that the job description outlines principal functions without providing an exhaustive list of all potential duties. - Some off hours (nights/weekend) support and deployment work expected based upon severity of outage or project. Qualifications - Five to seven years of experience with a progression of responsibility, including in-depth, hands-on expertise with large and complex hospitality and point of sale solutions. - Strong analysis, organization, communications, interpersonal skills, and project management skills are essential. - Solid proactive decision-making skills are required. - Experience with hospitality customer technologies is required. - Excellent analytic skills, knowledge of ITIL practices and Service Now software. - Ability to travel up to 60%. Requirements - This is a remote position with approximately 60% travel required. - Candidates must reside within one of the following states: Georgia, South Carolina, Alabama, Tennessee, or Florida to support regional business needs. Company Description At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. - The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. - Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. - We believe a career should develop your talents, fuel your passions, and empower your professional growth.

• Define and execute IT strategy aligned to business growth and financial performance • Lead large-scale technology delivery and global IT operations • Own budgets, vendor strategy, and enterprise architecture decisions • Drive digital transformation and modernization initiatives • Ensure security, risk, and compliance across all technology platforms • Lead and develop high-performing, multi-level IT teams

Title: Music Technology Lab Coordinator Job Description: Department: Creative Arts Location: Cleveland, OH, United States req6689 Reports To: Studio Technical Support Manager Recruitment Type: External/Internal Requisition ID: req6689 Employment Type: Part-Time Support Staff Union Position: Non-Union Work Schedule: Second Shirt Hours: T, Th, F, 5pm-10pm. Saturdays as needed Number of Openings: 1 Job Description: SUMMARY This is a student focused role that supports lab classes, individual student needs, capstone classes and provides supervision over the open lab. ESSENTIAL FUNCTIONS - Oversee Recording Arts Technology (RAT) open lab. - Assist recording lab classes. - Tutor RAT, Music and film students on production software. - Assist the Studio Tech Manager with software installation, computer configuration and equipment installations. - Monitor studios during evening capstone sessions. - Oversee equipment checkout on evenings and weekends. - Perform other duties as assigned. REQUIRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING - Associate degree in Recording or Music Technology - Significant related experience may substitute for education - Minimum of five years of experience with MIDI technology and digital audio recording KNOWLEDGE, SKILLS and ABILITIES - Possess knowledge of Recording and Music Technology concepts - Knowledge of basic music theory - Demonstrated proficiency with Mac OS, digital audio workstations, and music production software - Possess experience with installation of studio hardware, Pro Tools HDX systems, and troubleshooting - General knowledge of the RAT program sequence - Ability to work independently - Possess working knowledge of administrative support concepts, practices and procedures with the ability to use in varied situations - Possess strong organizational and time-management skills - Possess excellent written, verbal and interpersonal communication skills - Possess excellent proofreading and editing skills - Ability to foster a team environment and work collaboratively - Ability to research and analyze issues and develop solutions - Ability to manage multiple projects simultaneously in a deadline-driven environment - Ability to work accurately with great attention to detail - Excellent customer service skills and proven ability to develop and sustain productive customer relationships - Ability to effectively respond to requests from multiple levels of the College in various departments - Demonstrated basic project management skills - Demonstrated proficiency with Microsoft Office including Word, Excel, and PowerPoint; Cisco Webex Meetings - Ability to confidentially and discreetly handle subject matters requiring privacy and sensitivity - Ability to develop and maintain relationships with key contacts to enhance workflow and quality Possess sensitivity to appropriately respond to the needs of students and the community COMPETENCIES CRITICAL COMPETENCIES - Service Focus - Communications - Quality of Work VERY IMPORTANT COMPETENCIES - Collaboration - Adaptability IMPORTANT COMPETENCIES - Time Utilization - Continuous Improvement PREFERRED QUALIFICATIONS EDUCATION AND EXPERIENCE/TRAINING - Bachelor's degree in recording arts, music production or a related field - Demonstrated experience making sound decisions that affect a work unit or team - Demonstrated experience in a role requiring diverse problem-solving methods in a variety of situations - Pro Tools Operator certificate - Experience in Adobe Creative Cloud and other video editing software PHYSICAL DEMANDS/WORKING CONDITIONS (The demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) - The work is performed in a normal, professional office environment; - The work area is adequately lighted, heated and ventilated; - Typically, the employee may sit comfortably to perform the duties of the job and will perform repetitive motions with hands/fingers using a computer mouse and keyboard to type. However, there may be some walking; standing; bending; carrying of light items such as papers, files, pamphlets, books, etc.; - Work may also require walking and standing in conjunction with travel to and attendance at meetings and conferences away from the worksite - Work will require the ability to lift and carry weights in excess of 60 pounds or greater. - Work may require light travel and certain duties performed off site This is a Part-Time Non-Bargaining Unit Position, Grade 09, with a Minimum Hiring Rate of: $20.00/ hour. Special Note: If hired, you must reside in the state of Ohio and be within commuting distance of this work location/campus to respond to onsite work demands upon the employment start date and throughout the duration of your employment with the College, as outlined in 3354:1-40-01.1 Recruitment and Selection Procedure. Special Instructions to Applicants: During the application process, you may be required to attach a cover letter and/or resume. It is recommended that you have these documents ready to be attached electronically to the online application. This system accepts only MS Word or PDF attachments. Any employment with the College is contingent upon satisfactory completion of a background check and drug screen. Equal Opportunity Statement: Cuyahoga Community College is committed to attaining excellence through the recruitment and retention of a qualified workforce. Cuyahoga Community College is an equal employment/educational opportunity institution.