Servicequalität messbar machen. Mystery Shopping & CX seit 2003 – wir zeigen, wie Ihre Kund:innen Sie wirklich erleben.
Mystery Shopper – St. Gallen, Thurgau, Schaffhausen
Location
Switzerland
Posted
1 day ago
Salary
0
Seniority
Senior
Job Description
Mystery Shopper – St. Gallen, Thurgau, Schaffhausen
Smart Concept AG - #mysteryshopping
• Durchführung von Mystery-Shopping-Besuchen in verschiedenen Geschäften und Dienstleistungsunternehmen. • Bewertung der Kundenservice-Standards, Verkaufsprozesse und Produktpräsentationen anhand vordefinierter Kriterien. • Verfassen detaillierter Berichte über die Kundenerlebnisse und die Einhaltung der Qualitätsstandards.
Job Requirements
- Mindestalter: 18 Jahre.
- Gute Beobachtungsgabe und Genauigkeit.
- Zuverlässige und selbstständige Arbeitsweise.
- Sicherer Umgang mit Smartphone und Computer.
- Interesse an Kundenservice und Marktforschung.
Benefits
- Flexibilität: Du entscheidest selbst, wann und wo du Aufträge übernimmst.
- Faire Vergütung: Bezahlung auf Honorarbasis.
- Umfassende Unterstützung: Detaillierte Anweisungen vor jedem Einsatz.
- Abwechslungsreiche Einsätze: Spannende Aufträge in unterschiedlichen Branchen
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