• Atención al Cliente Claro HFC – Tecnico • Procesar y resolver consultas de los clientes • Mantener registros precisos de interacciones con clientes • Colaborar con equipos internos para escalar problemas complejos

• You will play a pivotal role in driving growth by defining compelling customer value propositions that align with the company’s strategy and maximize Velixo’s brand differentiation. • This includes collaborating with the product, marketing and commercial teams as well as our many partners to establish frameworks that ensure proposition success, and delivering impactful presentations, e-books and other assets in collaboration with the Marketing team. • You will take full ownership of launching new products and propositions and deliver successful go-to-market strategies, inclusive of enablement packs for both internal and external stakeholders. • You will work closely with the leadership team, you will guide region-specific plans, developing detailed channel strategies, messaging, positioning, value-added content, and sales enablement tools. • To push and guarantee the Velixo messaging resonates with prospects, you will lead the strategy and execution of our customer case study track, ensuring a continuous focus and release cycle of quality customer case studies with measurable outcomes by ERP, Industry and/or specific use cases. • Working closely with the CPO and the marketing team, you will contribute to taking the messaging and structure of the Velixo website to the next level. • Additionally, you will manage the delivery of the proposition roadmap in partnership with product strategy, pricing, and go-to-market teams to achieve financial targets. • Acting as a global ambassador for Velixo, you will contribute to thought leadership, represent the brand at events, and possibly on social media, with analysts, and through digital channels, showcasing exceptional Velixo content.

• Own enterprise partnership development: Drive deals with large risk-bearing provider groups and payers, owning the relationship from first contact through close and expansion. • Build the revenue operations foundation: Stand up and refine pipeline tracking, forecasting, CRM hygiene, and deal processes that scale with the business. • Lead product marketing initiatives: Translate clinical and technical capabilities into compelling narratives for C-suite buyers in healthcare. • Develop materials that move deals: Produce the one-pagers, RFP responses, business cases, and pilot frameworks that advance enterprise opportunities. • Surface market intelligence: Capture signal from prospect conversations and feed it directly back to product and engineering. • Serve as the connective tissue: Connect founders, product, and customers as we build the go-to-market motion from the ground up.

• Define the roadmap for AI-enabled GTM workflows across priority marketing and commercial motions. • Identify the highest-value use cases where AI can improve speed, quality, consistency, reuse, and operating leverage. • Prioritize shared workflows that can serve multiple teams before investing in narrow one-off solutions. • Translate GTM priorities into a practical AI workflow portfolio spanning research, content assembly, launch planning, campaign development, management, and QA, asset reuse, enablement support, and reporting. • Personally design, build, test, and deploy high-priority AI workflows. • Act as the senior practitioner for prompt design, retrieval patterns, workflow orchestration, content structuring, automation logic, and quality controls. • Build repeatable systems that improve GTM execution across messaging, launches, campaigns, field support, and knowledge access. • Work closely with Product Marketing and other teams to identify workflow bottlenecks and high-leverage opportunities. • Lead, coach, and develop a small team of AI GTM Engineers as the function scales. • Define and track success metrics for workflow adoption, throughput improvement, quality improvement, and time saved.