Boomi is the platform for intelligent connectivity and automation. Connect everyone to everything, anywhere.
Product Support Engineer - Boomi
Location
India
Posted
2 days ago
Salary
0
Seniority
Mid Level
Job Description
Product Support Engineer - Boomi
Boomi
About Boomi and What Makes Us Special Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more. Empower the Future of Data ActivationJoin the Leader in Intelligent Connectivity. Boomi isn’t just a platform; we are the Data Activation company. As the world pivots toward AI-driven ecosystems, Boomi provides the essential, unified foundation that global enterprises rely on to move at the speed of business. When you join us, you aren’t just taking a job—you’re joining a category-leading team of innovators dedicated to making the impossible integrated. The Role: Solve. Innovate. Empower. As a Software Support Engineer, you are the frontline architect of customer success. You do more than respond to tickets; you are a high-level troubleshooter who thrives on the moment you solve a challenge. You possess the rare ability to directly dissect complex technical bottlenecks, identify root causes, and engineer creative solutions that keep over 20,000 organizations running smoothly. Your Engagement: Connect. Synchronize. Deliver. You power our follow-the-sun model, providing the critical crossover needed to resolve high-priority cases with global velocity. Your journey begins remotely, with an exciting future transition to our in-office/Hyderabad location, where the synergy of our team takes flight. Working 1:30 AM – 10:30 AM IST, you’ll bring the flexibility and on-call spirit needed to ensure global support of our customers’ success. You are Boomi! What You’ll Bring to the TeamBoomi Expertise - Minimum of 1 year of hands-on experience with the Boomi AtomSphere Platform, moving beyond the basics into advanced process development, API management, and complex deployments. - 2 - 4 years of total experience in IT Consulting or Software Development, giving you the architectural perspective needed to solve big picture problems. Technical Proficiency - Experience with web languages—REST, SOAP, WSDL—and skilled in using tools like Postman and OAuth 2.0 to design and troubleshoot seamless connections. - Practical command of the languages that power modern business, including Java, Groovy, JavaScript, and React. - Comfortable navigating the modern tech stack, from Kubernetes with Rancher Desktop and Cloud-based apps to the core of Windows and Linux OS. - Understand data integrity through ELT/ETL knowledge and experience with enterprise giants like Salesforce, NetSuite, and Hadoop. Diagnostic Specialist - Strategically leveraging AI technologies to analyze technical support cases, accelerate troubleshooting, identify root causes, and bring cases to resolution. - Proficiency in protocols (TCP/IP, HTTP/S, SSL/TLS, SFTP) using tools like Wireshark and Charles Proxy to find exactly where a connection is breaking. - An eye for analyzing error logs across Java and various Operating Systems to pinpoint root causes before they become roadblocks. Collaboration-centered approach - Ability to take a complex, highly technical solution and explain it so clearly that a non-technical customer feels like an expert. - Patience and compassion in every interaction, ensuring our customers feel heard and valued. - Energized by new technology. As Boomi leads the way in AI-ready data activation, you are the first in line to learn, adapt, and master the next wave of innovation. What You’ll GainAccelerate Your Career in AI & Integration: At Boomi, you aren't just maintaining software; you are at the epicenter of the AI-ready data revolution. You will gain front-row access to the latest innovations in intelligent connectivity, ensuring your skills stay at the absolute cutting edge of the industry. Supported with dedicated time to build your knowledge and expertise. Access to an Elite Technical Playground: Work with a massive variety of enterprise ecosystems. One day you’ll be optimizing Salesforce integrations, and the next you’ll be deep-diving into Kubernetes or Big Data environments. The sheer variety of technical challenges ensures that no two days are ever the same. A Truly Global Collaborative Culture: You aren’t an island. You’ll work alongside a world-class team of engineers who share your passion for problem-solving. We pride ourselves on a culture of knowledge sharing, where mentorship and collaboration are built into our DNA #LI-ML-1 Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities. All employment decisions are based on business needs, job requirements, and individual qualifications. Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
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Role Description We are seeking an experienced Industrial IoT (IIoT) Engineer to design and build connected, data-driven industrial systems spanning the factory floor to enterprise cloud platforms. In this role you will architect end-to-end IIoT solutions, including: - Edge data acquisition - Secure connectivity - Cloud ingestion - Real-time analytics - Operational dashboards The ideal candidate will combine strong software engineering skills with practical experience in industrial protocols, edge computing, and cloud IoT platforms. You will work closely with cross-functional partners — product, design, engineering, operations, and business stakeholders — to translate ambiguous requirements into well-engineered solutions. You will be expected to raise the bar through code review, design review, and mentorship of more junior engineers. Key Responsibilities - Architect end-to-end IIoT solutions spanning edge devices, gateways, connectivity, and cloud platforms. - Design data acquisition pipelines from PLCs, SCADA, and sensors using protocols such as OPC UA, Modbus, MQTT, and Sparkplug B. - Build edge computing applications using AWS IoT Greengrass, Azure IoT Edge, or similar platforms. - Implement secure connectivity using mTLS, certificate management, and zero-trust patterns. - Build cloud ingestion and processing pipelines using AWS IoT Core, Azure IoT Hub, Kafka, or similar. - Develop real-time analytics, anomaly detection, and predictive maintenance models that turn raw telemetry from industrial assets into actionable signals for operators and reliability engineers. - Build operational dashboards and alerts for plant managers and operators. - Integrate IIoT data streams with MES, ERP, CMMS, and historian systems, designing reliable bidirectional flows that maintain consistency between operational technology and enterprise systems of record. - Implement strong device management, including provisioning, OTA updates, and certificate rotation. - Collaborate closely with OT, process engineering, and reliability teams, gathering requirements, aligning on technical approach, and ensuring that delivered solutions meet both functional needs and broader engineering and operational standards. - Ensure compliance with relevant industrial cybersecurity standards (IEC 62443, NIST). - Maintain comprehensive, current technical documentation — including architecture diagrams, design decisions, configuration references, runbooks, and operational procedures. - Mentor and coach junior and mid-level engineers through code review, design review, pair programming, and structured knowledge sharing. - Continuously evaluate emerging IIoT technologies and platforms, assessing maturity, fit for purpose, and total cost of ownership. Qualifications - Bachelor’s degree in Computer Science, Engineering, or a related technical discipline. - Five or more years of IIoT or industrial software engineering experience. - Strong programming skills in Python, C++, or Go. - Hands-on experience with industrial protocols (OPC UA, Modbus, MQTT, Sparkplug B). - Experience with at least one major cloud IoT platform (AWS, Azure, GCP). - Hands-on experience with edge runtimes (Greengrass, IoT Edge). - Solid understanding of OT/IT integration patterns. - Experience with streaming and real-time analytics platforms. - Familiarity with industrial cybersecurity standards. - Excellent troubleshooting, communication, and documentation skills. Preferred Qualifications - Experience with digital-twin platforms. - Hands-on experience with predictive maintenance ML models. - Exposure to time-series databases (InfluxDB, TimescaleDB). - Familiarity with Unified Namespace (UNS) patterns. - Industrial certifications (ISA, IEC 62443). How to Apply For immediate consideration, please send your resume to [email protected] or contact us at (908) 650-6699. Learn more about Bright Vision Technologies at www.bvteck.com . We recognize that our people are our strength, and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company.
Provide R&D and quality engineering support for medical device development, conduct risk analysis activities, and utilize CAD software for robust design, ensuring compliance with FDA regulations and Good Manufacturing Practices.
Senior Associate Engineer - ITSM Analysis and Resiliency
TravelersTravelers – taking care of our customers, communities and each other.
Title: Sr. Associate Engineer - ITSM Analysis & Resiliency Location: Hartford - Tower Job Description: Who Are We? Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it. Job Category Technology Compensation Overview The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards. Salary Range $81,500.00 - $134,500.00 Target Openings 1 What Is the Opportunity? We're looking for a Technology Engineer – ITSM Analysis & Resiliency to join our Enterprise Technology Services team in Hartford, CT (hybrid). In this role, you'll analyze incident trends and data across a broad set of technologies to drive improvements in the stability and resiliency of critical enterprise systems. You'll translate complex technical findings into clear, executive-ready presentations and reports that inform decision-making at various levels of leadership. The ideal candidate brings strong data analytics skills (Excel, PowerPoint), a self-driven work style, and a comfort with AI tools and prompt engineering to accelerate analysis and output quality. You'll collaborate broadly across ETS and business partners while working with a high degree of autonomy and accountability.Applicants must be authorized to work for ANY employer in the US. The company does not sponsor/support H-1B petitions, TN, or Forms I-983/STEM OPT, this this role. What Will You Do? - Strong proficiency with data analytics tools including Microsoft Excel, Power BI, and PowerPoint; experience with additional analytics or visualization platforms a plus. - Conduct data analysis across a broad set of information to drive improvements in the stability and resiliency of key technologies that support the Company and its Lines of Business (LOBs). - Perform trending and analysis of technology incidents, evaluating and making recommendations regarding themes and candidates for deeper analysis and root cause investigation Employ Data-Driven and Analytical Skills and Tools to do the following: - Complete data analysis across a broad set of information using Excel and other available tools to find common patterns/trends. - Analyze data in aggregate to identify broader issues, including those that may be less obvious. - Conduct deep Root Cause Analysis to identify the true source of problems (using tools like the 5 Whys). - Uncover and drive lessons learned. - Problem-solve and collaborate with other teams to uncover and assess information. - Identify ways to use automation for analysis and to drive solutions. - Exhibit natural curiosity and look for creative ways to obtain information to help solve problems. - Seek and identify practical solutions to recurring problems and remediation of systemic root causes. - Effectively identify proactive ways to detect and prevent issues. - Use team best practices, standards, and templates. Communicate with Impact – Especially to Leadership: - Translate complex technical findings into concise, actionable messages tailored to different levels of leadership; know what to say, what to leave out, and how to frame the “so what.” - Craft executive-ready presentations and reports using data visualizations, diagrams, and structured narratives that tell a clear story and drive informed decision-making. Apply AI and Prompt Engineering Skills: - Demonstrated familiarity with AI tools (e.g., generative AI assistants) and the ability to craft effective prompts to accelerate analysis, synthesize large data sets, and produce polished written outputs. - Actively explore and advocate for responsible AI adoption within the team to improve efficiency and the quality of analytical outputs. Self-Driven and Accountable: - Takes initiative without waiting to be directed; proactively identifies gaps, pursues answers, and drives work to completion with a high degree of personal accountability. - Continuously seeks to grow skills and knowledge, independently identifying and learning tools or techniques needed to stay effective and ahead of emerging challenges. Influencing and Collaboration: - Effectively negotiate with others and drive positive outcomes. - Work well with others (both within and outside the team, within ETS, and with other partners) to implement solutions that drive improved stability and resiliency of core technologies used across the Enterprise. - Self-motivated and self-directed; comfortably navigates ambiguity and independently identifies the skills, information, and approaches needed to succeed without waiting for guidance. - Drive continuous improvement using a minimum viable product mindset and a fail-fast approach. - Prioritize work and manage work efforts within established objectives and priorities. - Adhere to established quality control and security protocols. - Provide division, department, and business area management with timely and accurate information regarding the status and performance of assigned work efforts. - Perform other duties as assigned. What Will Our Ideal Candidate Have? - Strong proficiency with data analytics tools including Microsoft Excel, Power BI, and PowerPoint; experience with additional analytics or visualization platforms a plus. - Three years of experience in Technology preferred. - Knowledge of infrastructure technologies such as Network, Database, Server, Storage, Cloud, as well as Operating Systems and software etc. preferred. - Knowledge of IT service management process discipline; ITIL familiarity a plus but not required. - Champion of AI adoption, and usage. What is a Must Have? - Bachelor’s degree in computer science, related STEM field, or its equivalent in work experience plus 1 year of technology operations or related engineering experience. What Is in It for You? - Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment. - Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers. - Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays. - Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs. - Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice. Employment Practices Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions. If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you. Travelers reserves the right to fill this position at a level above or below the level included in this posting. To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.
Title: Senior Water Resources Engineer Location: Brisbane, QLD, Australia Employees work in a hybrid modeWFH and high-tech office environments flexibly - temprop="employmentType">Full-time - State/Province: Queensland - Business Group: DCS - Legal Entity: AECOM Australia Pty Ltd - Business Line: Water - Work Location Model: Hybrid - Operating Group: International - Primary Location: AU - Brisbane, QLD Job Description: "Knowing that I'm part of a team with a 'can-do' attitude and having access to some of the leading industry specialists motivates me to bring my best self to work every day." - Peter Johnson, Principal Water Resources engineer, QLD Come grow with us. Balancing the world's need for safe, reliable water with protecting this critical natural resource for the future requires a deep understanding of interconnected systems. We work with clients across the entire project life cycle - from initial planning studies through final construction and operations and maintenance services - on both traditional and alternative project-delivery options (design-build, public-private partnerships and financing). With a robust design and construction division, AECOM offers a unique perspective on designing projects that are fully constructible. We have a fantastic opportunity for an experienced Water Resources professional to join our South-East Queensland Water Resources team. By joining our team, you will work on the most transformative projects and have access to mentoring and guidance from our industry-leading specialists. You will also be provided with opportunities to collaborate across interstate and international offices as part of the broader Water Resources sector. With AECOM's flexibility, you can base yourself in either our Brisbane or Gold Coast office. AECOM isn''t chasing one-off flood studies or small drainage packages. Our team is sitting on long-term framework agreements and major infrastructure programs across Queensland, particularly in SEQ where population growth, climate resilience and water security are driving investment. Some recent appointments include partnerships with major utilities, creating a substantial pipeline of water infrastructure, planning and resilience work for years to come. How you'll make a difference - Be part of a high-performing team delivering hydrologic and hydraulic modelling, drainage design, and integrated water management solutions, with a strong focus on technical excellence. - Collaborate with multidisciplinary teams across a range of geographies to deliver integrated outcomes. - Contribute to an exciting and diverse portfolio of projects across all market sectors, including energy, transport, water, environment, and government, across Queensland and beyond. - Actively support the development and winning of proposals - You will be empowered to assist with project leadership and mentoring responsibilities to support the development of junior staff. The following qualifications and experience are highly desired, but if you don't tick all the boxes, you could still be a perfect fit for this role. Please apply, all applications will be considered. The qualities that help you thrive - Tertiary qualifications in a relevant Engineering discipline, Water Resource Management, or Environmental Science/Hydrology, with RPEV / CPEng (or working towards) highly regarded, and ideally 5+ years of relevant professional experience - Demonstrated experience with water resource modelling and design tools such as TUFLOW, DRAINS, HEC‑RAS (1D and 2D), RORB, XPRAFTS, and URBS. - Strong working knowledge of industry standards and guidelines such as ARR 2019, QUDM, TMR manual and AustRoads. - Strong client focus with excellent interpersonal and communication skills, and the ability to build rapport and collaborate effectively with a range of stakeholders. - Highly motivated and adaptable, with the ability to work both independently and within teams, and contribute effectively to projects with competing priorities and deadlines. Why you'll love working with us - Flexible work arrangements, including alternative start/finish times, part-time, job-sharing and hybrid work options - Purchase up to 6 weeks additional annual leave per year - Volunteer and representation leave - Flex public holidays - swap Easter or other holidays for ones that suit you better Ready to push the limits of what's possible? We welcome applications from individuals of all backgrounds, including those with disabilities, additional health or mental health needs, and/or neurodiverse conditions. If you require any adjustments during the hiring process, please let us know. Applications are reviewed as they come in, and the role may close earlier than expected, so if this opportunity sounds like you, we encourage you to apply as soon as possible. Learn more about life at AECOM: LinkedIn, Facebook , Instagram, X, YouTube - explore our AECOM voices, employee stories, latest projects, and much more! At AECOM, we are committed to maintaining a secure and trustworthy recruitment process and take any fraudulent hiring activity seriously. To support this commitment, all newly hired employees are required to attend an in-person Day 1 onboarding at an AECOM office location as a condition of employment. AECOM acknowledges the Traditional Owners and Custodians of the lands on which we, our clients and our communities live and work around Australia. We pay our respects to their cultures and to their Elders - past, present, and emerging. We are committed to connecting to Country in our work through meaningful engagement with First Nations peoples and businesses. Find out more about our Australian Reconciliation Action Plan here: https://aecom.com/au/our-vision-for-reconciliation/. About AECOM AECOM is the world's trusted infrastructure consulting firm, delivering professional services throughout the project lifecycle - from advisory, planning, design and engineering to program and construction management. On projects spanning transportation, buildings, water, new energy and the environment, our public- and private-sector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise, a culture of equity, diversity and inclusion, and a commitment to environmental, social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $16.1 billion in fiscal year 2025. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM. Freedom to Grow in a World of Opportunity You will have the flexibility you need to do your best work with hybrid work options. Whether you're working from an AECOM office, remote location or at a client site, you will be working in a dynamic environment where your integrity, entrepreneurial spirit and pioneering mindset are championed. You will help us foster a culture of equity, diversity and inclusion - a safe and respectful workplace, where we invite everyone to bring their whole selves to work using their unique talents, backgrounds and expertise to create transformational outcomes for our clients. AECOM provides a wide array of compensation and benefits programs to meet the diverse needs of our employees and their families. We also provide a robust global well-being program. We're the world's trusted global infrastructure firm, and we're in this together - your growth and success are ours too. Join us, and you'll get all the benefits of being a part of a global, publicly traded firm - access to industry-leading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer, we believe in each person's potential, and we'll help you reach yours.


