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Director of Product, Account & Services
Location
United States
Posted
2 days ago
Salary
$182.1K - $230.7K / year
Seniority
Lead
Job Description
Director of Product, Account & Services
WEX
• Lead the vision, strategy, and execution of the Consumer Directed Health product roadmap across HSA, HSA Investments, FSA, HRA, claims technology, and related service technology support initiatives • Drive operational excellence and accountability across multiple product domains and leadership teams • Partner cross-functionally with Engineering, Design, Operations, and Commercial stakeholders to align product investments with company priorities • Lead and mentor a high-performing organization of Product Managers and Product leaders through coaching, collaboration, and strategic oversight • Drive AI-enabled product innovation and operational improvements across customer and internal experiences • Oversee prioritization and execution of internal operational product initiatives and service technology support efforts • Ensure scalable product delivery processes and disciplined roadmap execution through strong product operating model practices • Shape future-state product strategy and market differentiation within the CDH ecosystem.
Job Requirements
- 8+ years of Product Management or Product Operations experience
- 4+ years in product leadership roles within HealthTech, FinTech, or related industries
- Deep expertise within Consumer Directed Health ecosystems including HSA, FSA, HRA, claims, and investment-related products
- Experience leading large-scale product organizations and managing managers
- Strong cross-functional leadership and communication skills
- Experience driving roadmap execution across complex operational environments
- Experience with AI-enabled technologies, AI-supported workflows, or AI-driven product capabilities
- Strong understanding of product operating models, roadmap governance, and strategic prioritization frameworks
- Experience with Jira, Confluence, and workflow management platforms
- Bachelor’s degree in Business, Computer Science, or related field, or equivalent professional experience.
Benefits
- health, dental and vision insurances
- retirement savings plan
- paid time off
- health savings account
- flexible spending accounts
- life insurance
- disability insurance
- tuition reimbursement
- and more.
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