• Lead the vision, strategy, and execution of the Consumer Directed Health product roadmap across HSA, HSA Investments, FSA, HRA, claims technology, and related service technology support initiatives • Drive operational excellence and accountability across multiple product domains and leadership teams • Partner cross-functionally with Engineering, Design, Operations, and Commercial stakeholders to align product investments with company priorities • Lead and mentor a high-performing organization of Product Managers and Product leaders through coaching, collaboration, and strategic oversight • Drive AI-enabled product innovation and operational improvements across customer and internal experiences • Oversee prioritization and execution of internal operational product initiatives and service technology support efforts • Ensure scalable product delivery processes and disciplined roadmap execution through strong product operating model practices • Shape future-state product strategy and market differentiation within the CDH ecosystem.

• Manage and oversee the organization and performance of certain functional areas and the activities of direct reports. • Provides staff management and guidance with an understanding and following established company policies and procedures. • Manage and ensure service delivery of Products to meet client and company expectations and needs. • Creates, recommends and implements Product improvements to meet established objectives. • Participate in developing new business and/or task order proposals. • Manages and monitors business activities to ensure a high standard of professional excellence is maintained among all staff members. • Oversee development of operating and personnel budgets. • Monitors spending for adherence to budget plans, develops and recommends variances. • Performs and/or oversees budget analysis. • Coordinates and communicates with other managers and SMEs to leverage resources and discuss solutions to problems. • Develop processes for leveraging and using resources to meet customer needs. • Investigates and resolves matters of significance as appropriate. • Develops and maintains communications with the customer, management and staff to ensure service is delivered on time and within budget or contractual obligations. • Select and hire employees. • Trains and evaluates employees to enhance their performance, development, and work product. • Addresses performance issues and makes recommendations for personnel actions. • Motivates and rewards employees including providing salary increases within allocated budgets and company guidelines.

• Drive business impact by defining success metrics and ensuring measurable progress • Define a quarterly roadmap based on insight and strategy • Lead discovery with Sales and customers to uncover pain points • Use data to guide decisions and track performance • Partner across disciplines to shape solutions and deliver value quickly • Lead a high-performing Scrum team and communicate effectively with stakeholders

• You'll help surgical teams see and act on what's happening in the OR in real time, where minutes of delay compound across a day of cases • Be able to evolve the strategic vision and roadmap of our Pulse product to support increasing impact on our customers operational efficiency, balancing what should be in the product roadmap vs. what should be professional services • Collaborate with our technical partners, engineering, design, data science and machine learning, as well as our commercial ones in sales and customer success • Evaluate new opportunities within OR operations workflows • Bring Pulse to where the OR team actually is, on their feet, between cases, on mobile — so the right person gets the right signal at the moment it matters, not back at a workstation.