• The Lead Solutions Architect designs and develops IT solutions to business problems in alignment with Enterprise Architecture direction and approved technology standards and reference architectures. • Provides technology guidance, strategic road maps, principles, standards, and operational best practices to support Humana in managing their technology domains and meeting customer needs. • Responsible for the creation of 4-year strategic technology roadmaps, standards and reference architectures for areas supported by this role. • Aligns product engineering, product management, user experience design, and enterprise architecture to produce enterprise level system designs and architecture. • Collaborates closely with adjacent technology leaders (identity, security, endpoint management, vulnerability management, asset management, IT service management, analytics, etc.) to ensure the secure, seamless delivery of digital workplace technologies. • Provides guidance and coaching to Lead Engineers across the department.

• Serve as primary technical contact for European customers during local business hours • Design, develop, and deploy integration solutions connecting OpenAge/AgeKey services with client systems • Build and troubleshoot integrations across a variety of platforms including game engines, mobile apps, and web • Create and maintain technical documentation, integration guides, and code samples • Collaborate with engineering, product, and go-to-market teams • Troubleshoot complex technical issues and ensure high availability

• Lead technical discovery sessions to understand customer architectures and observability needs • Design and propose end-to-end observability solutions using OpenObserve • Own architecture discussions covering scalability, security, performance, and cost optimization • Conduct technical demos, deep dives, and proof-of-concepts (POCs) • Guide customers through onboarding, deployment, and production rollouts • Serve as the technical escalation point for complex customer issues • Advise customers on observability best practices across logs, metrics, and traces • Help customers optimize Kubernetes and cloud observability at scale • Partner with Sales, Product, and Engineering teams to influence solution design and roadmap priorities • Provide structured feedback from the field to improve product usability and performance • Create reference architectures, technical documentation, and enablement content

• Formulate and implement a plan for results to meet overall business and strategic goals. • Develop strategies to increase revenue, market share, new client targets, and product diversification. • Train and equip associates on subsurface storage solutions. • Make strategic trips to each Region to engage with local Geo Stormwater associates and present to local key identified potential customers. • Accompany associates on qualified sales calls and scheduled meetings. • Engage with Geo Directors of regions, Geo Stormwater Sales Managers and Senior Sales Managers to ensure there is synergy among associates and the strategy. • Interact and communicate regularly with Leadership and team members to ensure the company’s priorities are aligned. • Work closely with marketing on strategic initiatives to increase awareness around subsurface storage solutions. • Monitor sales trends and product performance results to accurately determine promotional efforts. • Support the Director of Engineered Solutions with vendor partner leadership engagement as needed.