At Coloplast, we believe in recognizing and rewarding the contributions of our employees. We develop and market products and services that make life easier for people with intimate healthcare needs. Employing about 16,000 people and with products available in more than 143 countries, we are one of the world’s leading medical device companies.
Provider Relations Support Specialist
Location
United States
Posted
5 days ago
Salary
$22 / hour
Seniority
Mid Level
No structured requirement data.
Job Description
Provider Relations Support Specialist
Coloplast A/S
Role Description The Provider Relations Support Specialist plays a key role in supporting the organization’s regulatory, contracting, and payer-relations functions. This role is responsible for: - Coordinating incoming and outgoing mail - Managing user access to payer and regulatory portals - Assisting with provider credentialing documentation - Providing general administrative and operational support to the contracting and provider relations teams The ideal candidate is detail-oriented, organized, proactive, and comfortable working with sensitive information and multiple systems. Qualifications - High school diploma or equivalent; associate degree preferred - 1–2 years of administrative, healthcare operations, provider relations, or contracting support experience - Strong organizational skills with the ability to manage multiple tasks simultaneously - Excellent verbal and written communication abilities - Proficiency in Microsoft Office (Word, Excel, Outlook) and comfort working with online portals - Strong attention to detail and commitment to accuracy Requirements - Receive, sort, and distribute all incoming company mail related to regulatory notices, payer correspondence, and contracting materials - Prepare outgoing documents and ensure proper tracking and timely delivery - Maintain organized digital and physical filing systems for provider contracts, notices, and compliance documentation - Manage user access requests for payers, regulatory, and credentialing websites - Maintain accurate records of login credentials and user permissions in accordance with company security policies - Troubleshoot access issues and coordinate with payer representatives when needed - Assist with preparation, formatting, and distribution of provider contracts, amendments, and supporting documentation - Support data entry for provider onboarding, demographic updates, and contract status tracking - Completing required directory update requests from payers - Coordinate responses to required payer attestations - Ensure all required payer training courses are assigned to and completed by appropriate team members - Assist with monitoring inboxes related to contracting, credentialing, and regulatory correspondence - Support audit preparation by organizing relevant documents and verifying data accuracy - Contribute to process improvements to increase efficiency and quality of team operations - Other job duties as assigned Benefits - Comprehensive medical, dental, and vision insurance plans - Access to company-sponsored wellness programs and mental health resources - Paid leave of absence for qualifying events - Generous paid parental leave for both birthing and non-birthing parents - A competitive 401(k) plan with company match that vests immediately - Financial planning services to help secure your future - Corporate discount programs for goods and services - Generous paid time off, flexible work hours, and flexible work arrangement options - Opportunities for continuous learning and career advancement through training programs, mentorship, and tuition reimbursement - Recognition programs to celebrate achievements and contributions - A supportive work environment where everyone feels valued - Participate in team-building activities, volunteer opportunities, and company-sponsored events - Starting hourly rate of $22.00, with potential for additional compensation based on experience
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