Description Why YOU want this position At Enverus, we're committed to empowering the global quality of life by helping our customers make energy affordable and accessible to the world. We are the most trusted energy-dedicated SaaS company, with a platform built to maximize value from generative AI , and our innovative solutions are reshaping the way energy is consumed and managed. By offering anytime, anywhere access to analytics and insights, we're helping our customers make better decisions that help provide communities around the world with clean, affordable energy. The energy industry is changing fast. But we've continued to lead the way in energy technology, creating intelligent connections across the entire energy ecosystem, from renewables, power and utilities, to oil and gas and financial institutions. Our solutions create more efficient production and distribution, capital allocation, renewable energy development, investment and sourcing, and help reduce costs by automating crucial business operations. Of course, this wouldn't be possible without our people, which is why we have built a team of individuals from a diverse range of backgrounds. Are you ready to help power the global quality of life? Join Enverus, and be a part of creating a brighter, more sustainable tomorrow. We are currently seeking an Owner Relations Agent to join our Customer Support team. This role offers the opportunity to join a rapidly growing company delivering industry-leading solutions to customers in the world's most dynamic and fastest-growing sector. Performance Objectives - Answer incoming owner relations call regarding various issues, including revenue, land, division orders, JIB, A/R, and A&P. - Log owner inquiries in a case tracking system and follow-up on outstanding unresolved inquiries. - Responds promptly to companies needs and adds value by building relationships and trust through client interactions and manages difficult or emotional situations. - Ensure the response and manner is done in an accurate, timely and friendly manner - Manage emotions (calm, non-defensive, respectful) - Participate in Cross-training to develop new skills, expand knowledge and to improve the business and customer experience Competitive Candidate Profile - Demonstrated ability to manage multiple tasks and clients. - Ability to multi-task between several critical client situations at the same time - Ability to professionally interface with clients over the phone or through email. - Strong self-motivation, and the ability to work both independently or with a team. - Strong organizational skills, sets priorities, and meets deadlines. - Excellent written, oral, and interpersonal communication skills. - 2-5 years of industry-related experience and/or training in the field of revenue accounting and/or land, JIB, A/P, regulatory, marketing, or production. - Proficiency in all Microsoft Office applications and various oil and gas software programs. - High School degree or equivalent Enverus offers comprehensive benefits to our employees to include: - Medical - Dental - Vision - Income Protection (disability, life/AD&D, critical illness, accident) - Employee Assistance Program (EAP) - Healthcare Spending Account (HSA), Commuter - Lifestyle & Wellbeing Program - Pet Insurance

• Define and execute the global developer marketing strategy to drive awareness, adoption, and advocacy among developers and AI/OpenSource engineers - ensuring we speak with an authentic voice across channels and programs. • Lead developer acquisition programs, ensuring they deliver measurable developer engagement. • Collaborate with Demand Gen on paid marketing for developers, including advertising campaigns targeting AI/OpenSource developers, sponsorships, and experimental acquisition channels. • Oversee developer events strategy, including conference sponsorships, speaking engagements, workshops, and creative activations showcasing use cases. • Establish and nurture a vibrant developer community through events, forums, hackathons, and online content. • Own and develop key relationships with AI/OpenSource developer communities and influencers (AI research labs,Twitter, Universities, etc.) … Understand where the practitioners are. • Oversee the creation of technical content, tutorials, sample applications, and other resources that empower developers to succeed with our products. • Work closely with Product, Engineering, Sales, and Marketing teams to align on messaging and ensure a cohesive go-to-market approach. • Collaborate cross-functionally to ensure developer needs inform roadmap, messaging and GTM programs. • Measure and analyze the impact of developer marketing initiatives, using data to refine tactics and improve engagement over time.

• Design and implement automation pipelines that support comprehensive testing across multiple environments with varying feature flags and realistic customer data profiles • Create intelligent testing agents that simulate real user behavior to validate different configuration combinations • Develop and maintain GitHub workflows and actions to automate testing, deployment, and validation processes • Manage and optimize Helm charts for deployment consistency across environments • Implement and maintain ArgoCD workflows for continuous deployment and environment management • Establish best practices for testing methodologies and ensure adoption across engineering teams • Build scalable infrastructure that supports parallel test execution across diverse configurations • Develop infrastructure-as-code templates and configurations for reproducible test environments • Implement containerization strategies for test environments and dependencies • Create benchmarking frameworks to measure performance and reliability across different configurations • Monitor and improve test coverage and reliability metrics • Collaborate with product and engineering teams to understand testing requirements and translate them into automated solutions • Troubleshoot and resolve complex testing infrastructure issues

Title: Patient Family Relations Specialist Location: Boston United States time type Full time job requisition id RQ4064851 Job Description: Site: The Brigham and Women''s Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Job Summary The Patient Family Relations Specialist is responsible for all incoming calls, emails, visits and correspondence to serve as a liaison between patients, loved ones, and staff in acknowledging and responding to feedback (complaints, grievances, compliments) and other requests in a compassionate and supportive manner. The focus of this position is to support patients rights, patient/family needs, and assisting in resolving feedback concerns and in highlighting feedback compliments. This role embodies the institutions commitment to a strong patient and family centered culture and service excellence. This role will report to the MGH/MEE Sr. Manager, Patient and Family Relations. Principal Duties and Responsibilities: - Provides telephone coverage and in person support of Patient and Family Relations for the needs of patients and loved ones, concerns, or complaints at Mass General. - With guidance from the MGH/MEE Sr. Manager, Patient and Family Relations, conducts a timely investigation and response to patient concerns, complaints, grievances, including interviewing staff and reviewing medical records. Facilitates effective communication between patients, families, and staff to enhance patient/family-centered care and ensure common goals. - Mediates and mitigates expectations to promote satisfaction, ensure quality and safety, and minimize the risk of adversarial outcomes. - Provides assistance to patients and families regarding patient rights and responsibilities, responds to patient complaints or concerns in accordance with DPH, CMS and The Joint Commission regulatory standards for patient complaints and grievances. - Documents information regarding patient and/or staff concerns and requests in confidential department database and disseminates data to appropriate leadership staff for quality assurance purposes. - Utilizes data management system to meet regulatory requirements for CMS, DPH and The Joint Commission for grievance/complaint management and resolution process. - Conducts rounds with patients and loved ones to obtain preemptive feedback regarding the inpatient hospital experience (when appropriate and aligned with hospital safety policies). - Prepares formal correspondence and documentation (both patient facing and internally) such as letters, messages, and reports, with efficiency and accuracy. - Diversity, Equity, and Inclusion (DEI) Demonstrate a commitment to supporting MGB DEI initiatives, using the organizational tools and training provided to help identify and dismantle systemic racism within departmental processes, and all other forms of possible discrimination. - Other duties as assigned. Qualifications Qualifications: - Bachelors degree required. - 3-5 years of experience in a healthcare setting, or other industry with relevant skills and competencies. - A combination of education and experience may be substituted for requirements. Skills/Abilities/Competencies: - Ability to communicate (both verbally and in writing) clearly, compassionately, sensitively and in a health literate way, with colleagues, patients and their loved ones, in a complex clinical environment. - Flexible thinker, with ability to advocate for patients and families in a complex clinical environment, balancing the needs of the care team. - Excellent interpersonal service skills with demonstrated qualities of compassion, respect, calm demeanor, and strong emotional self-regulation via phone and in person, while providing assistance to a wide range of customers with varying needs and concerns. - Ability to continuously respect and value diversity. - Excellent mediation skills in a diverse and multicultural environment. - Experience in managing multiple tasks and functions, prioritizing and meeting deadlines. - High level of sensitivity to confidential information. - Exhibits excellent organizational skills. - Excellent teamwork and collaboration skills. - Experience working with data and data tracking. - Computer Skills: Proficient in Microsoft Word, Excel, and PowerPoint. Supervisory Responsibilities: - No direct reports; may indirectly provide leadership and guidance to less seasoned and new staff. Additional Job Details (if applicable) Remote Type Hybrid Work Location 75 Francis Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $58,136.00 - $84,656.00/Annual Grade 6 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 2200 The Brigham and Women''s Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership looks like by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.