Role Description Modern Family Law, a boutique law firm specializing in family law, is seeking a detail-oriented and proactive Senior Product Designer (UX/UI) to help shape and improve the experience of our client-facing legal technology platform. Our platform helps clients navigate complex legal matters by completing tasks, providing case information, uploading documents, making payments, and communicating with their legal team. This role is heavily focused on user experience, workflow optimization, and product design. You will work closely with stakeholders and Development to understand user behavior, simplify complex processes, and design scalable solutions as the platform continues to grow. The ideal candidate combines strong UX thinking with excellent visual design skills and has experience designing SaaS products with complex workflows. Key Responsibilities - User Experience & Research - Analyze user behavior and identify friction points throughout the client journey. - Conduct usability testing and user research to understand pain points and opportunities for improvement. - Review support requests, customer feedback, and product usage patterns to uncover UX issues. - Create user journeys, process maps, wireframes, and prototypes. - Simplify complex workflows and improve task completion rates. - Product Design - Design new product features from concept through implementation. - Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. - Create intuitive experiences that guide users through complex legal processes. - Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. - Develop high-fidelity designs and interactive prototypes in Figma. - Design Systems & Scalability - Establish and maintain a scalable design system. - Create reusable design patterns and components. - Ensure consistency across the product experience. - Help define UX standards and best practices for future development. - Analytics & Optimization - Define and track UX success metrics. - Partner with Product and Engineering to implement analytics and user behavior tracking. - Identify drop-off points and opportunities for conversion improvements. - Use data and user feedback to drive design decisions. Success in This Role Within your first 6-12 months, you will: - Improve the usability of key client workflows. - Reduce user confusion and support requests. - Increase completion rates for onboarding and client tasks. - Improve payment and document submission experiences. - Establish a framework for measuring UX effectiveness. - Create scalable design standards for future product growth. - Help shape the long-term product experience and strategy. Collaboration and Integration - Partner closely with attorneys, legal staff, operations leaders, product stakeholders, and development teams to understand client needs, business workflows, and product requirements. - Collaborate with developers and technology stakeholders to ensure design solutions are feasible, scalable, and aligned with the overall product roadmap. - Translate complex legal and operational processes into clear, user-friendly product experiences. Qualifications - 5+ years of experience in Product Design, UX Design, or a related field. - Experience designing SaaS or web-based applications. - Strong portfolio demonstrating UX problem-solving and workflow optimization. - Expertise in user flows, wireframing, prototyping, and interaction design. - Advanced proficiency with Figma. - Experience collaborating closely with Product Managers and Engineers. - Strong understanding of information architecture and usability principles. - Experience designing for complex, multi-step workflows. Preferred Qualifications - Experience in LegalTech, FinTech, HealthTech, Insurance, or other workflow-heavy industries. - Experience conducting usability testing and user research. - Experience implementing or leveraging product analytics. - Experience building and maintaining design systems. - Familiarity with accessibility standards and best practices. Requirements - Ability to communicate professionally and interact effectively with employees, managers, leadership, attorneys, support staff, and external partners. - Ability to be a proactive self-starter who can operate independently while managing multiple priorities and deadlines. - Demonstrated attention to detail, reliability, organization, and follow-through. - Ability to identify process gaps and recommend practical solutions to improve efficiency, consistency, and operational effectiveness. - Flexibility and ability to respond positively to shifting priorities and business needs. - Ability to work under pressure and manage competing priorities while maintaining accuracy and professionalism. - Ability to work in a primarily computer-based environment, including extended periods of sitting, screen time, typing, and use of standard office equipment. - Ability to occasionally lift and move office equipment or materials weighing up to 10 pounds. Benefits - Compensation: $95,000 - $110,000. - Comprehensive benefits package includes health insurance, HSA/FSA options, short-term and long-term disability, dental and vision care, life insurance, 401(k), vacation, sick time, and access to an employee assistance program. - Additional voluntary benefits include accident insurance, life insurance, disability insurance, critical illness insurance, long-term care insurance, and pet insurance. - Commuter and transit benefits may be available in some locations. - Health Care Plan (Medical, Dental & Vision). - Retirement Plan (401k, IRA). - Life Insurance (Basic, Voluntary & AD&D). - Paid Time Off (Vacation, Sick & Public Holidays). - Short Term & Long Term Disability. - Training & Development. - Work From Anywhere -- eligible after 6 months.

• Own product areas end-to-end: from problem definition through launch and iteration, ensuring design intent is preserved in production. • Translate complex product and operational requirements into simple, intuitive user experiences — ensuring clarity, usability, and trust in every flow. • Validate assumptions through lightweight research: talk directly with customers, run usability tests, and iterate based on evidence. • Use AI tools in your design workflow to explore edge cases, pressure-test logic, and prototype flows faster. • Share work openly in critique and reviews, contributing to a culture that values quality, clarity, and outcomes over artifacts. • Contribute to the evolution of Boulevard's design system by extending components and defining patterns that scale across the platform.

• This is not a role for someone who simply executes mockups. • We are looking for a designer who can evaluate what has already been built, understand the business and customer requirements, identify opportunities for improvement, and present thoughtful design solutions. • You will work directly with the founders, engineers, and customers to create intuitive workflows and enterprise-grade user experiences that make complex data and operational processes easy to understand and act upon. • Help define design principles and standards across the platform • Design end-to-end user journeys and workflows • Create wireframes, user flows, mockups, and interactive prototypes • Conduct usability reviews and recommend improvements • Simplify complex operational and analytical workflows into intuitive experiences • Create and maintain scalable design systems in Figma

• Own and guide the design strategy for Jasper, setting the vision for how enterprise marketing teams will work with AI and making the design calls that shape where the product and company go • Maintain the highest standards of visual and interaction design across the product. Set and raise the bar on every surface, holding the line on polish and consistency that enterprise customers paying six and seven figures expect • Lead a small, high-velocity design team as a player-coach — coaching and upleveling designers while staying deeply hands-on, prototyping and vibe coding with tools like Cursor and Claude Code and shipping real work to production • As a member of the EPD leadership team, work alongside Product and Engineering leaders to keep evolving how Jasper builds software with AI • Accelerate, innovate, and define AI-first ways of designing and AI-first design-to-front-end pipelines, pioneering how prototypes go from concept to working, production-ready code • Extend Jasper's design system and the context and skills our coding agents rely on • Partner with Product and Engineering leadership to define the problems worth solving and shape roadmaps that deliver on customer outcomes • Build a high-trust, inclusive, feedback-driven design culture that values autonomy, learning, and accountability • Establish and run the team's craft rituals — design critiques and reviews — that elevate quality and develop designers • Coach and support designers in their career growth, fostering both craft and leadership development • Play a key role in hiring, onboarding, and scaling the design organization as the team grows