Mercury

Role Description As a Senior Software Engineer on the Banking Integration Platform Team, you’ll play a key role as a technical leader and hands-on engineer in building seamless connections between Mercury and the outside financial world. Building Mercury Bank is the most important adventure the company is embarking on, and you have the opportunity to go on this mission. As part of this role, you will: - Build Mercury’s integration with an FFIEC-approved bank core and the connections to payment networks. - Design internal APIs that give product teams simple, consistent interfaces to complex external systems. - Handle the messy realities of enterprise integrations such as retries, failures, format mismatches, and downtime. - Build data pipelines that keep Mercury's systems in sync with our bank core. - Own monitoring, alerting, and recovery for our most critical external connections. - Partner with many other teams at Mercury to define clean boundaries and reliable contracts. - Help shape the technical architecture of Mercury Bank. Qualifications - 7+ years of professional software engineering experience building and operating backend infrastructure and distributed systems at scale. - Experience integrating modern distributed software systems with older, legacy infrastructure, preferably in a highly-regulated environment. - Understanding of how banks and banking systems work: accounts, transactions, ledgers, and the data models underneath. - Product-minded engineer who thinks about the developers consuming your APIs, not just the systems you’re connecting to. - Thrives in environments where you're building something new rather than maintaining something established. - Comfortable with our tech stack (Haskell) or ready to learn. - Strong and justified opinions about building reliable, maintainable systems. Benefits The total rewards package at Mercury includes base salary, equity (stock options), and benefits. Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using the most reliable compensation survey data for our industry. New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. Our target new hire base salary ranges for this role are the following: - US employees (any location): $200,700 - $250,900 - Canadian employees (any location): CAD $189,700 - $237,100 Company Description Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

• Strengthen the frontend foundations every Mercury engineer builds on • Evolve our React, TypeScript, and Vite infrastructure • Help engineers move efficiently with automation • Optimize our testing platform for fast feedback loops • Make our CI/CD pipelines stable, ergonomic, and fast • Drive decisions by unifying technical metrics • Foster enthusiasm about frontend work at Mercury

• Set and run Design Ops' strategy: Own the strategic direction for Design Ops (where the function needs to go, why, and what we're deliberately not doing), and drive it through execution yourself, from roadmap to delivery. • Own Design's AI-first point of view: Set the strategy and decision framework for how Design adopts AI tooling and reshapes its process, in partnership with Design Leaders and Product Ops. Be ready to build yourself: the skills, agents, and workflows designers will use day to day. Partner with Procurement to secure access to new tools. • Architect systems that scale: Design, build, and run the operating system that lets the design org keep scaling year over year without adding overhead. Keep processes lightweight: introduce only what's needed to advance quality and give the team visibility. • Set and execute the design culture strategy: Define what culture and quality rituals should exist (all-hands, onsites, team rituals) and the outcomes they need to drive, then own the execution, looping in design managers or cross-functional partners for support. • Build and run Design's external presence strategy: Own the strategy for how Mercury Design shows up externally to support hiring and brand, and drive execution, from content to events to award submissions in partnership with the Comms team. • Define and run onboarding & enablement: Set the strategy and quality bar for how new designers ramp, in partnership with EPD Ops, and own the programming. • Be the cross-functional connective tissue: Build relationships across Product Ops, Research Ops, Eng Ops, and design leadership that make you a first call on ambiguous, cross-functional problems. Break down silos, navigate competing priorities, and move multi-stakeholder programs to a conclusion, including with executive partners. • Be a strategic thought partner to the VP of Design and design managers: Bring an independent point of view to conversations on team health, quality, and priorities, and translate design leadership's goals into Design Ops' strategy and roadmap. • Define what gets measured: Set the success metrics and reporting cadence for design programs across the org, and use them to make the case for where to invest next, including additional Design Ops headcount as the function's remit grows.

• Own product-level SEO and AI Search strategies, using performance data, competitor deep dives, and audience insights to prioritize opportunities, close coverage gaps, and improve content effectiveness over time — ultimately driving qualified traffic that converts into Mercury account applications and revenue. • Partner cross-functionally with Social, Product, Product Marketing, Engineering, and Community teams to turn SEO and AEO opportunities into shipped work across channels — including blog content, YouTube scripts, social, and community surfaces • Own the technical SEO/AEO roadmap for Mercury.com, working closely with Engineering to improve page speed, rendering, and site architecture and experiment with new delivery techniques to make the site accessible and fast for both humans and bots • Build repeatable systems, AI workflows, and guidelines that increase the consistency, efficiency, and impact of Mercury’s SEO and AEO efforts • Drive SEO-driven evergreen content optimizations, working with content partners to improve performance while preserving writing quality, usefulness, and brand standards • Identify and scope high-value tools, templates, calculators, downloadable PDFs, and other multi-format assets that make Mercury content more useful, shareable, linkable, and cite-worthy • Relentlessly test new plays for improving traditional and AI search traffic and visibility — from new page types to edge caching for bots — scaling what works, stopping what doesn't, and feeding learnings back into team-wide strategy

• Build and maintain relationships with venture capital and law firms • Collaborate with internal teams to support partnership goals • Identify and pursue new business opportunities

• Hunt and close new partnerships • Proactively identify, target, and close high-leverage partnerships across the AI and developer ecosystem: AI coding assistants, agent frameworks, MCP-native tooling, and developer communities • Own the full partnership lifecycle: from sourcing and outreach through negotiation, integration scoping, and activation • Build Mercury's presence in developer communities, attending and speaking at conferences, engaging in online communities, and becoming a known, credible voice in the AI/developer ecosystem. • Build the playbook • Define and execute Mercury's go-to-market strategy for the AI and developer ecosystem, this is a category Mercury is still early in, so you'll have real ownership over how we show up • Develop joint GTM plans with key partners, including co-marketing, co-sell motions, and integration launch strategies • Feed insights from the developer ecosystem back into Mercury's roadmap and partnership strategy • Navigate the AI ecosystem • Build Mercury's presence as a financial infrastructure partner in the AI-native landscape: MCP integrations, AI platforms, developer tools, and the growing universe of products being built on LLMs • Position Mercury as the default financial layer for AI-native businesses and the platforms they're built on • Identify where the next wave of distribution is forming before competitors do and place Mercury there.

• Win platform-distribution deals • Identify, target, and pursue the highest-leverage partnership opportunities in Mercury's addressable universe. • Close deals where Mercury becomes natively embedded in a platform. • Own outreach and relationship development at the senior executive and C-suite level. • Drive deals through the full lifecycle. • Structure first-of-a-kind deals. • Leverage Mercury's full product suite as strategic currency in negotiations. • Develop and pressure-test the business case for each partnership. • Own the channel from day one. • Build Mercury's enterprise partnerships motion from scratch.

• Create content that supports Mercury’s educational content program, strategic campaigns, and brand initiatives • Work cross-functionally to develop and execute distribution plans • Repurpose content across formats and channels • Collaborate on SEO and AEO strategies • Experiment with new content formats, creative approaches, and distribution strategies • Use performance data and audience insights to improve content effectiveness • Leverage AI tools and workflows to accelerate research, ideation, production, and content repurposing • Help build repeatable systems and production processes

Role Description Security failures are rarely caused by a single technical mistake. More often, they stem from gaps in governance, risk management, operational discipline, and accountability. Strong GRC programs help prevent those failures by making security a business priority, not just a technical concern. Mercury is growing rapidly, and as we scale, we need to continue building resilience, strengthening governance, and improving the way we manage risk across the company. We have a strong foundation today, but the next phase of growth will require scalable programs, thoughtful controls, and cross functional partnerships that allow Mercury to move quickly without sacrificing security. We are looking for an Information Security GRC Analyst to help mature Mercury’s security, risk, and compliance programs. This is not a traditional compliance role focused only on audits and evidence collection. You will help build the systems, processes, and guardrails that support business continuity, customer trust, and long term resilience. In this role, you will: - Lead and support security risk assessments across products, systems, vendors, and business initiatives. - Partner with Engineering, Product, IT, Legal, Operations, and other teams to identify, evaluate, and mitigate risk. - Drive audit readiness and compliance initiatives across frameworks such as SOC 2, PCI DSS, NIST, CIS, and ISO 27001. - Conduct gap assessments against security and compliance frameworks, then build practical plans to close those gaps. - Design, implement, and mature scalable governance processes and security controls. - Help improve Mercury’s business continuity, resilience, and third party risk management programs. - Translate compliance and risk requirements into clear, actionable guidance for technical and non-technical stakeholders. - Identify opportunities to automate controls, evidence collection, and recurring GRC workflows. - Help ensure Mercury’s security program remains strong, efficient, and aligned with the speed of the business. Qualifications - Have experience scaling security, risk, compliance, or governance programs in a high growth SaaS, fintech, or cloud native environment. - Understand security frameworks such as SOC 2, PCI DSS, NIST, CIS, and ISO 27001, and can translate them into practical controls. - Bring strong ownership and project management skills, with a track record of driving cross functional initiatives from concept to completion. - Are comfortable creating structure from ambiguity and building programs or processes from scratch. - Take a risk based approach to decision making and can distinguish between theoretical risk and material business risk. - Communicate clearly with technical and non-technical stakeholders. - Have enough technical depth to partner effectively with engineers and evaluate security controls in cloud native environments. - Care about building security programs that enable the business rather than slow it down. Requirements - Tools and technologies you may work with: - AWS Config and AWS Audit Manager - GitHub - Vanta - GRC platforms and workflow tools - Cloud native security and compliance tooling Benefits - The total rewards package at Mercury includes base salary, equity, and benefits. - Our salary and equity ranges are highly competitive within the SaaS and fintech industry and are updated regularly using reliable compensation survey data. - New hire offers are made based on a candidate’s experience, expertise, geographic location, and internal pay equity relative to peers. - Our target new hire base salary ranges for this role are: - US employees in New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $153,400 to $191,800 - US employees outside of New York City, Los Angeles, Seattle, or the San Francisco Bay Area: $138,100 to $172,600 - Canadian employees, any location: CAD 145,000 to CAD 181,300 Company Description Mercury is a fintech company, not an FDIC-insured bank. Banking services provided through Choice Financial Group and Column N.A., Members FDIC. Mercury values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Mercury are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation, or any other legally protected characteristic. We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities or special needs. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role.

• Handle payroll support, covering pay runs, direct deposit, garnishments, new hire onboarding, off-cycle payments, and tax filing corrections (W-2s, 1099s, and the rest of the fun stuff) • Diagnose and resolve payroll issues with urgency and accuracy, knowing that a missed payroll isn't just an inconvenience, it affects real people's lives • Guide customers through Mercury's payroll product with patience and clarity, translating compliance requirements and technical concepts into plain language • Turn patterns into product improvements - when you see the same question three times, you don't just answer it a third time, you flag it, document it, and help us fix it • Work closely with your lead and peers to escalate bugs, surface edge cases, and close the loop on systemic issues • Stay current on federal and state payroll tax regulations, filing deadlines, and compliance changes so you can give customers reliable, accurate guidance • Write and maintain help articles, internal playbooks, and FAQs that make the whole team smarter and customers more self-sufficient • Help build and improve internal tooling and processes that make payroll support faster, more consistent, and more scalable as Mercury's customer base grows