Modern Family Law

Role Description Modern Family Law, a rapidly expanding national family law firm, is seeking an experienced and innovative Legal Talent Recruiter to support our recruiting efforts for both legal and corporate talent. This role is remote, but the Legal Talent Recruiter must reside in Texas or Colorado. Two years of direct Legal Recruiting experience is required for consideration. We are looking for a Legal Talent Recruiter to manage the end-to-end recruitment process, ensuring a professional candidate experience while sourcing top-tier talent to join our growing team. The recruiter will work closely with Modern Family Law Hiring managers and the Talent Acquisition department to ensure that the Firm achieves success in its recruiting efforts. This is a critical role in maintaining the firm's standards of excellence and fostering a dynamic, inclusive, and collaborative workplace. - Maintaining the Applicant Tracking System (ATS), including publishing of all job postings. - Source and recruit legal talent to fill positions in current or future firm locations under the guidance of departmental leadership. - Post and source for corporate talent as needed. - Serve as the primary point of contact for job seekers, ensuring a positive and professional candidate experience. - Develop thoughtful and professional relationships with candidates to positively represent the firm. - Recruit and source top talent in alignment with strategies outlined by the Director of People & Culture, the Legal Talent Recruiting Manager, and the Chief Executive Officer. - Review candidate applications, including resumes, cover letters, and writing samples, and exercise independent judgment to evaluate qualifications. - Conduct Zoom interviews, document observations, and identify candidates for further consideration. - Schedule and facilitate interviews between hiring managers and candidates, ensuring compliance with inclusivity standards and labor laws. - Collaborate with People & Culture team members on compensation, benefits, and offer packages. - Prepare accurate offer letters and onboarding documents for selected candidates. - Support onboarding tasks for new hires in coordination with the People & Culture Coordinator and Manager. Qualifications - Professional communication skills to interact effectively with all levels of staff. - Proactive, detail-oriented, and capable of managing multiple priorities independently. - Strong organizational skills and the ability to deliver under tight deadlines. - Flexibility to adapt to shifting priorities and emergent issues. - Ability to work evenings or weekends as necessary. - Capacity to handle routine or urgent issues in a remote-first work environment. Requirements - A minimum of two (2) years of legal recruiting experience is required. - This is not an HR Generalist or Technical Recruiter role - Direct Legal sourcing and recruitment experience for a law firm or legal recruiting agency is required for consideration. - Skilled in LinkedIn Recruiter sourcing for hard-to-fill roles. - Proficiency in HRIS and ATS systems, including familiarity with Salesforce. - Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint), Adobe, and Zoom. - College degree preferred. Benefits - Health Care Plan (Medical, Dental & Vision) - Retirement Plan (401k, IRA) - Life Insurance (Basic, Voluntary & AD&D) - Paid Time Off (Vacation, Sick & Public Holidays) - Short Term & Long Term Disability - Training & Development - Work From Home

• User Experience & Research: Analyze user behavior and identify friction points throughout the client journey. • Conduct usability testing and user research to understand pain points and opportunities for improvement. • Review support requests, customer feedback, and product usage patterns to uncover UX issues. • Create user journeys, process maps, wireframes, and prototypes. • Simplify complex workflows and improve task completion rates. • Design new product features from concept through implementation. • Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. • Create intuitive experiences that guide users through complex legal processes. • Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. • Develop high-fidelity designs and interactive prototypes in Figma. • Establish and maintain a scalable design system. • Create reusable design patterns and components. • Ensure consistency across the product experience. • Help define UX standards and best practices for future development. • Define and track UX success metrics. • Partner with Product and Engineering to implement analytics and user behavior tracking. • Identify drop-off points and opportunities for conversion improvements. • Use data and user feedback to drive design decisions.

• Analyze user behavior and identify friction points throughout the client journey. • Conduct usability testing and user research to understand pain points and opportunities for improvement. • Review support requests, customer feedback, and product usage patterns to uncover UX issues. • Create user journeys, process maps, wireframes, and prototypes. • Simplify complex workflows and improve task completion rates. • Design new product features from concept through implementation. • Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. • Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. • Develop high-fidelity designs and interactive prototypes in Figma. • Establish and maintain a scalable design system. • Create reusable design patterns and components. • Define and track UX success metrics.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

• Manage the full project plan covering scope, milestones, deliverables, owners, and target dates. • Establish the dependency map across content, SEO, development, lifecycle, creative, and tracking workstreams. • Establish a weekly status reporting cadence for the project team. • Project-manage the URL mapping and redirect strategy in partnership with the SEO and Web teams. • Verify GA4 event tracking and UTM parameter continuity in collaboration with the Hubspot manager and other teams. • Ensure marketing attribution flows are preserved from first touch through Hubspot in collaboration with Hubspot manager. • Build and execute the launch day run-book. • Manage review cycles at key project milestones. • Own the operating system of the marketing team. Maintain the rhythm, the roadmap, and the workflows that allow eight specialists to ship work consistently. • Run the marketing team operating cadence, including weekly status meetings, sprint planning sessions. • Maintain the master marketing roadmap covering all active work-streams, including the website rebuild, the rolling 90-day content plan, office page refresh, AEO answer packs, proof block standardization, CTV expansion, the partnership network, flagship show production, and Clarity Products. • Help with the project management platform (Asana) for the marketing team. • Facilitate quarterly retrospectives to capture lessons learned and improve team performance. • Own the data fabric and tracking infrastructure that connects every marketing channel to HubSpot/Salesforce. Audit and project manage the resolution of known integrity issues in partnership with the Lifecycle and HubSpot Manager. • Project manage remediation of UTM tagging inconsistencies across paid, organic, content, and partner channels. • Partner with Sales Operations and IT implementation partners on technical execution when applicable. • Own the operational mechanics of the marketing budget. Allocation strategy and reallocation decisions remain with the Director of Marketing. • Build and maintain the operational documentation that allows the marketing team to operate consistently as it scales. • Maintain the location launch playbook for new market openings. • Establish brand quality assurance processes for creative and content output. • Build and maintain the new market launch playbook covering marketing infrastructure setup. • Conduct quarterly process audits and identify improvement opportunities. • Operate the bridge between Marketing and the Sales and Intake function. Make sure lead handoffs work, definitions stay aligned, and feedback flows in both directions. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems.

• Monitor and respond promptly to inquiries across email, chat, and web forms, providing potential clients with information about the firm’s services and setting expectations for the intake process. • Conduct conflict checks to ensure compliance with firm policies. • Answer incoming calls with professionalism and empathy, transferring calls to the appropriate team members, and handling voicemails and follow-ups as needed. • Manage and update client records in the CRM, ensuring accuracy and timeliness in data entry. • Distribute, collect, and process fee agreements and credit card authorizations, entering details into the system with precision and facilitating retainer fee transactions. • Schedule meetings and initial consultations for attorneys, coordinating with both clients and firm calendars. • Follow up with potential clients via phone, email, or chat to address questions, encourage engagement, and guide them through the next steps. • Track and log follow-up activities to maintain a complete record in the CRM. • Identify high priority leads and escalate them to attorneys or senior intake team members as necessary. • Actively participate in weekly intake meetings and contribute to continuous improvement efforts within the intake department. • Collaborate with other departments, including marketing, IT, and sales, to ensure smooth client experiences.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration endpoints. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.

• Analyze user behavior and identify friction points throughout the client journey. • Conduct usability testing and user research to understand pain points and opportunities for improvement. • Review support requests, customer feedback, and product usage patterns to uncover UX issues. • Create user journeys, process maps, wireframes, and prototypes • Simplify complex workflows and improve task completion rates • Design new product features from concept through implementation. • Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. • Create intuitive experiences that guide users through complex legal processes. • Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. • Develop high-fidelity designs and interactive prototypes in Figma. • Establish and maintain a scalable design system. • Create reusable design patterns and components. • Ensure consistency across the product experience. • Help define UX standards and best practices for future development. • Define and track UX success metrics. • Partner with Product and Engineering to implement analytics and user behavior tracking. • Identify drop-off points and opportunities for conversion improvements. • Use data and user feedback to drive design decisions. • Improve the usability of key client workflows. • Reduce user confusion and support requests. • Increase completion rates for onboarding and client tasks. • Improve payment and document submission experiences. • Establish a framework for measuring UX effectiveness. • Create scalable design standards for future product growth. • Help shape the long-term product experience and strategy. • Partner closely with attorneys, legal staff, operations leaders, product stakeholders, and development teams to understand client needs, business workflows, and product requirements. • Collaborate with developers and technology stakeholders to ensure design solutions are feasible, scalable, and aligned with the overall product roadmap. • Translate complex legal and operational processes into clear, user-friendly product experiences.

• Serve as the firm’s primary subject matter expert for document automation solutions, processes, and best practices. • Support the firm’s document automation strategy by providing recommendations on technologies, processes, workflow improvements, and scalable solutions. • Participate in the evaluation, implementation, and ongoing optimization of document automation platforms and related technologies. • Identify opportunities to improve efficiency, consistency, accuracy, and scalability through document automation. • Establish standards and best practices for automated document generation, template maintenance, and workflow management. • Design, configure, and maintain integrations between Salesforce, document automation platforms, document storage systems, and other business applications. • Build and support API-driven workflows for document generation, data synchronization, and process automation. • Configure and troubleshoot REST APIs, webhooks, authentication mechanisms, and integration end points. • Define and manage data mappings, transformation rules, validation logic, and synchronization processes across systems. • Collaborate with internal and external technology partners to implement and support integration solutions. • Monitor and resolve integration failures, API issues, data quality concerns, and workflow exceptions. • Design, build, test, and maintain automated document templates and workflows. • Translate legal, operational, and business requirements into scalable document automation solutions. • Develop and maintain complex document templates using conditional logic, calculations, dynamic content, and business rules. • Configure and manage document generation workflows to support legal and operational processes. • Perform testing, validation, and quality assurance to ensure document accuracy, reliability, and consistency. • Maintain and enhance a growing library of automated documents and templates. • Partner closely with attorneys, legal staff, operations leaders, and business stakeholders to understand document requirements, workflows, and business processes. • Collaborate with software developers, Salesforce administrators, and technology stakeholders to support effective integration between document automation platforms and Salesforce and other business systems. • Define data requirements, mapping needs, and workflow dependencies for document generation processes. • Assist with user training, adoption, troubleshooting, and ongoing support. • Document business processes, automation workflows, template logic, and system configurations. • Monitor system performance, adoption, and effectiveness. • Identify opportunities to streamline workflows, reduce manual effort, and improve the user experience. • Research emerging document automation technologies and industry best practices. • Recommend enhancements that improve efficiency, accuracy, scalability, and long-term maintainability.