Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: Business Controls Director supporting SoFi’s Global Operations business function which is positioned in the first line of defense (1LOD). This leader will facilitate and drive consistent implementation/execution of core 2nd Line of Defense (2LOD) Risk Management programs such as RCSA, Issue Management, and Control Testing. The Business Controls Lead will act as the direct advisor to the senior leaders of SoFi, promoting risk-awareness, the overall effectiveness of risk and compliance management program implementation, and the execution across the 1LOD. The role will provide support and provide advisory services directly to the department heads and their teams to accelerate and ensure quality execution. Responsible for supporting and driving consistent 1LOD adherence to critical programs such as building and maintaining risk and control self-assessments (RCSAs); identification and evaluation of control effectiveness through control testing; 1LOD risk reporting; and supporting audits and regulatory exams. Monitors the first line of defense in these assigned functions to minimize risk exposures and strengthen the overall control environment. Leverages risk assessment data to identify and seek improvements in the control environment for these areas. Contributes to the overall design and build-out of SoFi Business Controls function. What you’ll do: - Partner and collaborate across your covered departments: the second line of defense Compliance and Risk Management teams; Audit; and Regulators to support a diverse portfolio of risk and compliance-based initiatives to effectively manage and mitigate operational, compliance, strategic and reputational risk. - Be the direct “one-stop quarterback” to Global Operations senior leaders of each department on all matters related to effective risk management - Maintain a comprehensive understanding of existing and emerging regulatory requirements, operational processes, inherent risks, and internal policies & practices to provide advice to stakeholders - Partners with functional unit leaders to ensure existing and emerging risks stemming from business activities are effectively identified, measured, monitored, and controlled. - Engage in large and complex initiatives and programs to identify and assess risks and controls, develop strategies to remediate gaps identified, and implement processes to effectively manage and mitigate risk - Follows written second line of defense (2LOD) risk and compliance policies for business activities; assists 1LOD in translating into execution - Utilize effective 1LOD risk reporting and trend analysis; advise functional unit leaders on the status of their control environment related to risk identification and control weaknesses. Identifies critical areas to monitor and escalates issues and findings to appropriate stakeholders. - Assists with translating control deficiencies into action plans and provides recommendations to enhance governance practices in alignment with risk and compliance frameworks. - Anticipates business needs and proactively identifies opportunities to improve and strengthen the control environment through actionable insights. What you’ll need: - Bachelor's Degree - 10+ years of leadership experience supporting risk and/or compliance-related activities in financial services operating environment or other relevant industry - Subject matter expertise in operational risk and controls and working knowledge of relevant regulations - Experience executing RCSA framework, supplier risk management and issues management - Excellent verbal and written executive communication skills - Influencing skills and ability to effectively partner with all levels of management - Experience interacting with regulators (e.g., Federal Reserve, OCC, or CFPB) - Experience with risk data, reporting and analysis. - Ability to analyze, organize and prioritize across multiple competing priorities - Demonstrates initiative, ownership and accountability - Results oriented, demonstrated achievement of exceeding expectations - Strategic thinker who can partner with process owners to drive process improvements Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law.The Company hires the best qualified candidate for the job, without regard to protected characteristics.Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.New York applicants: Notice of Employee RightsSoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com.Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time.Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

• Provide day-to-day administrative support across the business • Manage scheduling and appointment coordination • Prepare quotes based on information provided by the business owner • Follow up on outstanding quotes and customer enquiries • Generate, manage, and follow-up invoices • Communicate with customers via phone, email, and other channels • Liaise with suppliers, contractors, and other business contacts as required • Assist with social media administration and content creation • Maintain accurate records and ensure information is up to date • Support process improvements and operational efficiency initiatives • Assist with general business administration and ad hoc tasks

• Lead virtual and on-site consulting engagements with dealership Parts and Service departments. • Conduct comprehensive operational assessments covering: Advisor workflows, Technician productivity, Pricing, labor matrix, and op codes, Inventory controls and reconciliation, Warranty and internal processes. • Identify inefficiencies, risks, and opportunities, and develop tailored improvement roadmaps aligned with CDK best practices. • Facilitate structured working sessions with managers, advisors, and technicians to implement process and system improvements. • Maintain executive-level communication with dealership leadership to report progress, results, and next steps. • Support OEM warranty labor rate uplift initiatives by preparing, validating, and aligning dealership operational data, documentation, and system configurations. • Educate dealership leadership on operational best practices that improve warranty recoverability and long-term reimbursement sustainability.

Role Description ASRC Federal Agile Decision Sciences LLC is seeking a Business Analyst (Journeyman) with an active US Government Security Clearance to support the U.S. Army CECOM Army Software & Innovation Center (ASIC). This role is the functional requirements expert who ensures developers always have clear, validated, and unambiguous requirements — so the team delivers the right product the first time. Embedded with the development team throughout the Agile delivery cycle, the analyst interprets business and mission needs, translates them into developer-ready work, and confirms that what is built matches what the mission requires. As an established individual contributor, the Business Analyst works independently under general supervision on moderately complex efforts, formulating systems scope and objectives relative to mission requirements and creating the detailed specifications from which work is executed. The position fills the functional gap that currently slows development and drives rework — protecting sprint velocity, reducing defects, and keeping delivery aligned to mission needs, without requiring deep software-engineering expertise. Key Responsibilities - Interpret business and mission requirements accurately and translate them into clear, validated, unambiguous functional requirements. - Decompose high-level needs into actionable, developer-ready work — user stories, acceptance criteria, and detailed functional specifications. - Provide continuous functional support to the development team throughout each sprint, resolving requirements questions in real time. - Serve as the functional bridge between stakeholders, users, and developers, using clear and simple communication. - Consistently validate delivered functionality against requirements and mission needs. - Formulate and refine systems scope and objectives relative to the organization's mission plan and operational requirements. - Capture and maintain requirements traceability and supporting documentation across sprints and releases. - Facilitate requirements elicitation and refinement sessions with functional stakeholders and the development team. Outcomes This Role Enables - Developers always have clear, validated requirements and build the right product the first time. - Business intent is preserved end to end — nothing is lost in translation. - High-level needs are broken into work developers can execute immediately. - Sprint delays and rework are eliminated through continuous functional support. - Ambiguity is removed and delivery accelerates. - Delivered functionality is consistently validated against mission needs. Qualifications - Bachelor's degree, or 4 additional years of equivalent combination of education and experience. - 2–4 years of professional business analysis or systems-analysis experience supporting software or IT delivery. - Demonstrated ability to elicit, analyze, and document functional and business requirements for a development team. - Experience translating high-level needs into user stories, acceptance criteria, and functional specifications. - Strong written and verbal communication; able to bridge functional stakeholders and technical developers. - Experience validating delivered functionality against requirements (acceptance / user-acceptance testing). - Ability to work independently under general supervision and manage multiple requirements deliverables. Preferred Qualifications - Experience as a Business Analyst within an Agile / Scrum delivery environment. - Familiarity with U.S. Army / DoD programs, terminology, and software delivery. - Experience with requirements-management and backlog tools (e.g., Jira, Azure DevOps, Confluence). - Skill in developing process flows, use cases, and requirements traceability matrices. - Business analysis certification (e.g., IIBA ECBA/CCBA/CBAP) or Agile certification. Security Clearance & Eligibility An active U.S. Department of Defense Secret security clearance is preferred; the specific clearance requirement must be confirmed against the governing task order. U.S. citizenship is typically required for access to Army systems and facilities. Final clearance and eligibility requirements will be verified during the hiring process. Benefits - Competitive pay and benefits packages. - Health care, dental, vision, and life insurance. - 401(k) and education assistance. - Paid time off including PTO, holidays, and any other paid leave required by law. EEO Statement ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.