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Cable ONE

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Business Inside Sales Manager

Inside SalesSalesFull TimeRemoteSeniorTeam 1,001-5,000Since 1986H1B SponsorCompany SiteLinkedIn

Location

Alabama + 23 moreAll locations: Alabama | Arizona | Florida | Idaho | Illinois | Iowa | Kansas | Louisiana | Nebraska | Nevada | New Mexico | North Carolina | North Dakota | Oklahoma | Oregon | Maryland | Mississippi | Missouri | Pennsylvania | South Carolina | South Dakota | Tennessee | Texas | Utah

Posted

3 days ago

Salary

0

Seniority

Senior

High School5 yrs expEnglish

Job Description

Business Inside Sales Manager

Cable ONE

• Lead and manage a team of Business Inside Sales associates to meet and exceed sales goals, revenue targets, and customer experience expectations. • Coach associates on sales skills, customer discovery, product positioning, objection handling, and closing techniques. • Drive performance through daily activity management, call reviews, one on ones, team meetings, and consistent follow up. • Monitor key performance metrics, including incremental MRC, closed won revenue, add on sales, close rate, call activity, and overall goal attainment. • Create weekly action plans and provide timely updates on team progress, performance trends, risks, and opportunities. • Partner with leadership and cross functional teams to remove obstacles, improve processes, and support business growth. • Reinforce expectations around Salesforce usage, opportunity management, notes, follow up activity, and accurate reporting. • Support the growth of ancillary products, including Tech Assist, Safe Guard, static IPs, eero, UCaaS, and other business solutions. • Help create a positive and accountable sales culture where associates are motivated, supported, and focused on winning. • Ensure the team is providing business customers with the right solutions based on their needs while delivering a strong customer experience. • Identify performance gaps and take timely action through coaching, documentation, and partnership with leadership when needed. • Stay engaged with market trends, promotions, product updates, and competitive activity to help the team sell effectively.

Job Requirements

  • High school diploma or equivalent required.
  • College degree preferred.
  • 5 years + sales leadership, call center leadership, or business sales experience preferred.
  • Experience coaching and developing sales associates to meet or exceed performance goals.
  • Strong understanding of sales performance metrics, pipeline management, and customer follow up expectations.
  • Ability to lead with urgency, accountability, professionalism, and strong communication.
  • Strong verbal and written communication skills.
  • Ability to analyze performance data, identify trends, and create action plans to improve results.
  • Experience using Salesforce, CRM tools, reporting dashboards, and Microsoft Office preferred.
  • Ability to work cross functionally with internal teams, including Sales, Care, Fulfillment, Operations, Marketing, and Leadership.
  • Strong organizational skills with the ability to manage multiple priorities and meet deadlines.
  • Ability to handle difficult conversations, provide clear feedback, and hold associates accountable.
  • Must be proactive, responsive, and able to operate in a fast paced sales environment.
  • A positive leadership style with the ability to motivate a team, drive change, and support company goals.

Benefits

  • Medical, dental, and vision plans – start when you start!
  • Life insurance (self, spouse, children)
  • Paid time off (vacation, holiday, and personal/sick days)
  • 401(k) - 100% company match starts day 1 of employment (up to 5% of eligible compensation)
  • Group Legal plan with Identity Theft Protection
  • Additional Perks Tuition reimbursement (up to $5,250 on 1st year)
  • Annual community support to various organizations across the U.S.
  • Associate recognition & awards programs
  • Advancement opportunities
  • Collaborative work environment
  • FREE Cable One services for associates who live in a serviceable area
  • Up to $75/mo. Cable/Internet Stipend (Phoenix Associates)
  • Vehicle provided for daily work purposes, if residing within reasonable radius from office location

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