Knowledge management & assistance in one service software
Key Account Manager – Digital Solutions, Industrial Environment
Location
Germany
Posted
2 days ago
Salary
0
Seniority
Senior
Job Description
Key Account Manager – Digital Solutions, Industrial Environment
FINDIQ
• You manage key accounts strategically and operationally and develop these relationships for the long term. • You analyze customer structures, identify development potentials, and work with your contacts to develop concrete measures to improve and expand collaboration. • You actively identify new business opportunities within existing customers and win selected new customers for findIQ. • You support our Sales Managers as a sparring partner on complex sales projects and contribute your experience to customer meetings and strategic sales initiatives. • You organize and conduct product demonstrations, workshops, and presentations, ensuring that customers understand the value of our solutions and can successfully leverage them. • You ensure the successful rollout of our solutions at customer sites and coordinate internal and external project stakeholders in a targeted manner. • You actively monitor market developments, recognize relevant challenges early, and position findIQ as a strategic partner with appropriate solutions. • You contribute entrepreneurial insight to the further development of our customer strategy and actively help shape processes and structures in the Customer Success area. • If suitable and interested, there is the possibility to take on leadership responsibility in the medium term and help build your own team.
Job Requirements
- At least 5 years of experience in Key Account Management, Account Management, or technical sales, preferably in the mechanical engineering industry or a comparable industrial environment.
- Experience both in building and developing existing customer relationships and in acquiring new customers.
- Experience in project management, particularly in managing complex customer projects.
- Ideally, experience in an international context.
- Experience working with digital solutions, preferably in an industrial or technical environment.
- Strong technical understanding and a genuine interest in machinery and equipment.
- Enjoyment in actively expanding customer relationships, identifying business opportunities, and convincing customers of innovative solutions.
- A pronounced hands-on mentality and the willingness to take responsibility and drive topics forward independently.
- Willingness to travel occasionally to customers at home and abroad (approx. 20% travel activity).
- Very good German and English language skills, both written and spoken. Additional languages are a plus.
- High customer orientation, confident presence, and a good sense for different interlocutors.
- Independent, structured working style and strong execution skills.
- High initiative, entrepreneurial thinking, and the ability to recognize and consistently pursue opportunities.
- Team spirit, reliability, and the ability to set clear priorities in a dynamic environment.
- The desire to take on responsibility and actively contribute to shaping a growing company.
Benefits
- An attractive salary: you will receive fair compensation with performance-related components.
- Trust: we give you what you need to become the best version of yourself.
- Flexible work: your workplace is, if you wish, primarily remote, complemented by occasional in-person meetings in Herford or with customers.
- A strong team: we work openly, appreciatively, and with genuine enthusiasm for what we are building together.
- Individual development: we give you the opportunity to grow professionally and personally – including paid training, coaching, and personal learning time.
- Startup insights: you can expect close collaboration with and insights into the work of the founding team.
- Additional benefits: up to 1 month of “work from anywhere” (within an EU country).
- Workations and regular team events.
- Educational leave (optional).
- 30 days of vacation.
- Office pets (welcome by arrangement).
- Charging stations for electric cars (at the Herford location).
- Subsidies for further training and mobility.
- Family-friendly working hours.
- Lived diversity – be who you are. We are, too.
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