• Strategic Collaboration with Sales, Go-To-Market Strategy, Finance, Product, and Data Science to deliver analytics that shape Reddit’s revenue strategy. • Build AI-ready data foundations: Develop and govern the semantic models and contextual business logic required to power both traditional dashboards and emerging AI-driven analytical tools, ensuring high-quality, trusted outputs across all consumption layers. • Translate insights into action, guiding business partners through complex data findings to identify growth opportunities and optimize performance. • Drive operational excellence, ensuring on-time delivery of insights, automation of recurring reporting, and continuous improvement of data models. • Partner with the Data Science and Salesforce teams to manage & enhance the revenue data foundations, including ETL workflows, Salesforce-to-revenue mappings, and data pipelines in BigQuery.

Role Description The Technical Business Analyst is responsible for analyzing business processes and business requirements for initiatives that support Farmer Mac’s strategic objectives. The technical analyst in this position partners with business analysts from the Business Transformation team and the business organization to communicate and clarify business needs for development and implementation by the Information Technology team(s). - Contribute to the development of Day in the Life Use Case definitions, business requirements, and business rules. - Create current and future state technical/workflow/data diagrams. - Define data conversion mappings, data integrations, and data quality standards to ensure IT services align with business needs. - Collaborate with business transformation business analysts to provide process analysis, needs assessments, and preliminary cost-versus-benefit assessments. - Broker other IT services and communicate trends and requirements with business and IT staff. - Define technical requirements via industry-standard, model-driven analysis techniques. - Document and manage requirements via approved processes, templates, and tools throughout the software development life cycle. - Develop and maintain effective working relationships with both business and IT. - Interact extensively with members of the IT team, including the Enterprise Architect, Enterprise Data Architect, Database Administrators, and technical delivery teams. - Occasionally liaise with external stakeholders. Qualifications - Demonstrated technical business analysis experience. - Demonstrated knowledge of the software development lifecycle and systems analysis. - Experience in data architecture and data analysis. - Experience in loan operations and loan servicing. - Demonstrated ability to reach consensus and signoff on requirements gathering deliverables. - Demonstrated ability to work in Agile environments for software development. - Excellent oral and written communication skills. - Natural team player, collaborating with peers and project teams. - Demonstrated ability to manage and collaborate with external vendors. - Proven self-starter with ability to operate with limited supervision. Requirements - Bachelor’s degree in Accounting, Finance, Mathematics, Statistics, Management Information Systems, or similar discipline. - Three to five years of related experience. - Experience with flowcharting tools and techniques such as Lucid. - Experience working in the financial services industry. - Experience working with a broad range of technologies and enterprise systems. - Experience working with the Salesforce platform is a plus. - Experience in the secondary mortgage industry is a plus. - Technical/Business Analysis certification is a plus. - Previous consulting experience is a plus. - Experience with Microsoft Azure DevOps or JIRA is a plus. - Experience with project management tools is a plus. Benefits - Typical base pay range for this role is $110,000 to $130,000 per year. - Compensation will vary based on experience and geographic work location.

Role Description Arcsen is a Salesforce implementation partner delivering CRM transformation across retail, automotive, education, airline, and public sector clients in the Middle East. We're hiring a mid-level Business Analyst to join our delivery team and own requirements work end to end across active client engagements — from discovery through to UAT and handover. You'll work alongside senior BAs, solution architects, and technical consultants, translating business needs into clear, buildable Salesforce solutions. This is a hands-on delivery role with room to grow into solution design and presales. Responsibilities: - Lead requirements-gathering workshops and discovery sessions with client stakeholders, capturing business processes, pain points, and objectives. - Produce clear delivery artifacts: BRDs, user stories, process flows (BPMN), data mapping documents, and UAT plans. - Translate business requirements into functional specifications that solution and technical teams can build against. - Configure and support Salesforce solutions where needed, and validate that delivered functionality meets requirements. - Manage UAT cycles — coordinating test scripts, tracking defects, and driving sign-off. - Maintain backlogs and requirement traceability across the project lifecycle. - Support presales and scoping activities, including effort estimation and proposal input. - Act as a communication bridge between client stakeholders and the delivery team throughout the engagement. Qualifications - 3+ years of business analysis experience, or 2+ years working specifically on Salesforce implementations. - Solid understanding of CRM concepts and at least one Salesforce cloud (Sales, Service, Marketing, or Data Cloud). - Proven ability to write structured requirements documentation — BRDs, user stories, acceptance criteria. - Experience facilitating workshops and managing client-facing communication with confidence. - Familiarity with process modeling (BPMN 2.0 a plus) and Agile delivery. - Strong analytical thinking and attention to detail. - Excellent written and spoken English; Arabic is an advantage given our regional client base. Requirements - Salesforce certifications (Administrator, Business Analyst, or cloud-specific consultant certs) - Nice to have. - Experience with MuleSoft, Agentforce, or data migration projects - Nice to have. - Exposure to one or more of our core industries (automotive, retail, education, airline, public sector) - Nice to have. - Prior experience at a consulting or implementation partner - Nice to have. Benefits - Work on high-impact Salesforce transformations for leading regional brands. - Structured BA practice with frameworks, mentorship, and a clear progression path. - Exposure across multiple industries and the full Salesforce platform. - A collaborative team that invests in capability building. - Attractive packages and performance compensation. - Full work comfort, ability to work remotely from any place. - Health insurance package. We care about your health and well-being. - Paid-time off and holidays. Giving our professionals the flexibility & responsibility to manage their times.

Role Description The Business Analyst (Data & AI) serves as the bridge between business stakeholders and technical delivery teams. This role works directly with clients to understand their business objectives, operating models, business processes, challenges, and opportunities for improvement. The Business Analyst identifies where data, analytics, automation, and artificial intelligence can create measurable business value and translates those opportunities into actionable requirements for solution architects, engineers, and developers. This position requires a strong combination of business acumen, process analysis, stakeholder engagement, and technology awareness. The ideal candidate is naturally curious, asks insightful questions, and enjoys understanding how businesses operate. Key Responsibilities - Business Discovery & Process Analysis - Lead workshops, interviews, and discovery sessions with executive, operational, and technical stakeholders. - Document current-state business processes, workflows, systems, and decision-making activities. - Analyze business operations to identify inefficiencies, bottlenecks, risks, and opportunities for improvement. - Develop process maps, workflow diagrams, user journeys, and business capability models. - Understand organizational goals, KPIs, and business drivers. - AI & Data Opportunity Identification - Evaluate business processes to identify opportunities for: - Artificial Intelligence - Machine Learning - Generative AI - Process Automation - Data Analytics - Predictive Modeling - Intelligent Document Processing - Quantify potential business value, including: - Cost reduction - Productivity gains - Revenue growth - Risk mitigation - Customer experience improvements - Assist clients in prioritizing use cases based on business impact, feasibility, complexity, and ROI. - Requirements Gathering & Documentation - Gather, document, and validate business, functional, and non-functional requirements. - Create user stories, use cases, acceptance criteria, and process documentation. - Translate business needs into requirements that can be consumed by data engineers, AI engineers, architects, and developers. - Facilitate stakeholder reviews and approval processes. - Client Engagement - Build trusted advisor relationships with client stakeholders. - Facilitate workshops ranging from executive strategy discussions to operational process reviews. - Present findings, recommendations, and business cases to leadership teams. - Help clients understand AI capabilities, limitations, risks, and implementation considerations. - Solution Planning & Delivery Support - Partner with Solution Architects and AI Engineers to align business requirements with technical solutions. - Support development teams during solution design and implementation. - Participate in testing, validation, and user acceptance activities. - Assist with change management, adoption planning, and business readiness activities. Qualifications - Bachelor's degree in Business, Information Systems, Data Analytics, Operations Management, or related field, or equivalent experience. - 3–7 years of experience as a Business Analyst, Process Analyst, Management Consultant, or similar role. - Strong experience conducting stakeholder interviews and business process analysis. - Experience documenting requirements, workflows, and business processes. - Strong communication and presentation skills. - Ability to facilitate workshops and lead discovery sessions. - Experience working with cross-functional business and technical teams. Preferred Qualifications - Experience with Data & Analytics initiatives. - Experience with AI, Generative AI, Machine Learning, or Intelligent Automation projects. - Knowledge of process improvement methodologies such as Lean, Six Sigma, or Value Stream Mapping. - Familiarity with Microsoft Fabric, Azure AI, Power BI, Copilot, Azure OpenAI, or similar platforms. - Experience developing business cases and ROI models. - Consulting or professional services experience. Key Skills - Business Skills - Business Process Analysis - Requirements Gathering - Stakeholder Management - Workshop Facilitation - Strategic Thinking - Business Case Development - Change Management - Technical Awareness - Data Analytics - AI & Generative AI Concepts - Process Automation - Data Governance - Reporting & Visualization - Enterprise Applications - Soft Skills - Curiosity and critical thinking - Strong questioning and listening skills - Executive presence - Problem-solving mindset - Relationship building - Ability to simplify complex concepts Success Metrics - Number of business discovery engagements completed - AI and automation opportunities identified - Estimated and realized business value generated - Client satisfaction scores - Quality and completeness of requirements documentation - Adoption and success of delivered AI and data solutions - Contribution to pipeline generation and expansion opportunities