FARMER MAC

Role Description We are seeking a highly analytical and relationship-oriented Senior Analyst – Special Assets to join our team. This role is responsible for the delinquency management, servicing, and resolution of loans across the full life cycle, with a strong focus on real estate–secured agricultural lending loan servicing. The ideal candidate brings a deep understanding of loan origination through payoff, including closing, servicing, modifications, defaults, and resolutions. This position evaluates and underwrites servicing and credit requests, develops well-supported recommendations, and delivers practical, relationship-based solutions aligned with borrower, investor, and regulatory requirements. While this role primarily includes management of delinquent and problem assets, it is also focused on servicing strategy, credit analysis, and life-of-loan risk management. This role serves as a subject matter expert in loan servicing, real estate–secured credit, and special asset resolution, contributing to the overall strength and integrity of the servicing portfolio. Qualifications - Strong analytical and critical thinking skills with the ability to interpret complex financial data. - Solid understanding of real estate–secured lending and agricultural loan servicing, including regulatory and investor considerations. - Exceptional communication and interpersonal skills with a borrower-focused approach. - Experience working with loan servicing systems and financial analysis tools. - Demonstrated knowledge of the full loan life cycle, from origination and closing through servicing, modification, and payoff or resolution. - Proven ability to manage multiple priorities and meet deadlines in a dynamic, fast-paced environment. - Strong written and verbal communication skills with the ability to explain servicing decisions clearly and professionally. - High level of integrity, discretion, and professionalism in handling sensitive borrower information. - Collaborative team player with the ability to work independently and contribute to team success. Requirements - Bachelor’s degree in Agriculture, Finance, Accounting, or a related field; or an equivalent combination of education and experience sufficient to perform the essential functions of the role. - Minimum five (5) years of experience in agriculture and business finance, with demonstrated knowledge of credit risk and loan servicing. Benefits - The typical starting salary range for this position is between $75,000 - $95,000, although wages can vary based on experience and geography, plus performance-based bonus and equity-based awards. - Individual compensation will be commensurate with the candidate's experience. Primary Responsibilities and Duties - Oversee higher risk and non-performing assets, coordinating with Legal and other internal and external stakeholders as needed to deliver a resolution. - Serve as a subject matter expert for agricultural real estate secured loan servicing matters, including interpretation of loan documents, mortgages, and related collateral. - Collaborate with internal teams and external partners to develop practical servicing and resolution strategies that balance credit risk, borrower relationships, and investor requirements. - Analyze, identify, request, and evaluate required borrower, property, and financial information to support servicing actions. - Clearly communicate servicing decisions, terms, and conditions to internal partners and external stakeholders. - Generate, review, and execute action-specific documentation and ensure accurate system updates to reflect approved servicing actions. - Ensure all servicing activities, documentation, and decisions comply with regulatory requirements, investor guidelines, and internal policies. - Act as a subject matter expert in loan servicing and special asset management, contributing to policy development and process improvements. - Provide strategic insight into emerging servicing and portfolio risks related to real estate and agricultural loan portfolios. - Support training initiatives and knowledge-sharing efforts focused on servicing best practices and life-of-loan considerations.

Role Description The Analyst - Loan Closing handles coordinating, preparing, and closing agricultural loan transactions in compliance with internal policies and regulatory requirements. This role works closely with agricultural lenders, title companies, and internal servicing and post close teams to ensure correct, prompt, and compliant loan closings that support the unique needs of farm, ranch, and agribusiness customers. Primary Responsibilities and Duties - Prepare and review loan closing documentation for agricultural real estate loans to ensure proper perfection of collateral interests. - Coordinate loan closings with seller banks, title companies, attorneys, and internal departments. - Ensure all loan terms, conditions, and approvals are accurately reflected in closing documents, including insurance, UCC filings, title commitments, and environmental requirements. - Ensure compliance with regulatory requirements and internal policies. - Monitor pipeline to ensure prompt closings and resolve any issues that may delay funding. - Communicate proactively about closing timelines and documentation needs. - Maintain correct physical and electronic records and ensure compliance with company policies and regulatory requirements. - Complete onboarding of new loans in the servicing software to ensure maximum utilization is achieved for billing and reporting. - Send welcome packets to seller banks and borrowers. - Support post-closing processes by ensuring complete and accurate loan packages are delivered for funding, servicing, and support audits and reviews. - Perform other duties as assigned. Qualifications - Working knowledge of agricultural lending products. - Knowledge of land surveys, legal descriptions, and title insurance specific to agricultural properties. - Strong attention to detail and organization skills. - Ability to manage multiple deadlines. - Outstanding knowledge of MS Office. - Strong written and verbal communication skills. - Proficiency with loan systems and documentation tools. Requirements - Bachelor’s degree plus 2 years of commercial or agricultural mortgage closing experience, legal assistant/paralegal experience; or equivalent combination of education and experience. Benefits - The typical starting salary range for this position is between $58,000- $68,000, although wages can vary based on experience and geography, plus performance-based bonus and equity-based awards. - Individual compensation will be commensurate with the candidate's experience.

Role Description The Manager - Loan Processing and Closing is responsible for leadership, oversight, and strategic direction for teams responsible for loan processing and closing activities. This role ensures operational excellence, regulatory compliance, consistent customer experience, and continuous process improvement while developing team capability and driving performance outcomes aligned with organizational goals. The position will report directly to the Senior Manager - Servicing and Closing and will be a liaison with other members of the Operations team as well as Underwriting, Client Services, Farm and Ranch Credit, Servicing, Post Close, Business Development, and Legal departments. The position will be based in the Farmer Mac Johnston, Iowa, location, with the possibility of remote hire for the exceptional candidate. Core business hours are Monday through Friday 8:00 am to 5:00 p.m. Central. This position may need to be available on occasion outside of the core business hours and/or business days for planned and unplanned activities to complete time sensitive projects or to attend off-site meetings and events. Primary Responsibilities and Duties - Oversee day-to-day loan processing and closing workflows to ensure accuracy, timeliness, and quality standards are met. - Lead, coach, and develop a team of Senior Analysts, Analysts, and Specialists across loan processing and closing functions. - Set clear performance expectations, conduct regular one-on-ones, deliver feedback, and manage performance review and development planning processes. - Identify skills gaps and implement training, cross training, and succession plans to strengthen bench strength. - Ensure adherence to internal policies, regulatory requirements, investor guidelines, and service level agreements. - Monitor workloads, prioritize deliverables, and resolve capacity constraints or operational bottlenecks. - Provide escalation management for complex or high-risk loan issues. - Build a culture of accountability, collaboration, and continuous improvement. - Plan and prioritize work to meet commitments aligned with organizational goals. Qualifications - Strong understanding of loan processing, servicing, post closing, and/or closing operations. - Proven ability to handle sensitive and confidential situations. - Proficient in Microsoft Office and Salesforce applications. - Capacity to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands. - Knowledge of the following documents: - Land Leases/Assignments - Closing Documents - Appraisals Education and Experience - Bachelor’s degree in Business Administration, Finance, Real Estate, or Legal Studies. Other related areas of study may be considered. - Minimum 6 years related agricultural lending experience. Benefits - Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. - Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent. - The typical starting salary range for this position is between $84,000-98,000, although wages can vary based on experience and geography.

The Senior Systems Analyst is a senior-level, hands-on analyst who bridges business strategy and complex technology delivery. This role goes beyond traditional functional requirements gathering and is expected to operate comfortably across UI/UX, data, cybersecurity, system integrations, and AI-enabled solutions, partnering closely with business stakeholders, architects, engineers, and vendors. The Senior Systems Analyst defines clear, testable, and traceable requirements and translates business needs into end-to-end system, data, and integration designs across the full software development lifecycle (SDLC). With Whom You Will Work The position will report directly to the Senior Director - IT Transformation & DevOps as part of Farmer Mac’s Information Technology team and will directly liaise with management and subject matter experts across the Business Development, Operations, and IT teams, as well as members of other functional areas. Where and When You Will Work The position may be based at Farmer Mac’s headquarters, the Johnston, IA office, or remotely if outside of those two metropolitan areas. Core business hours are Monday through Friday, 8:30 am to 5:30 p.m. Eastern time. Work outside of these times may be required for planned and unplanned activities to complete time-sensitive projects or to attend off-site meetings or events. Periodic travel is expected of this position. Primary Responsibilities and Duties - Lead end-to-end systems analysis for complex initiatives, including current-state and future-state process, system, and data flows. - Elicit, analyze, document, and manage business, functional, non-functional, and technical requirements using industry-standard techniques (use cases, user stories, process flows, data models, and decision tables). - Collaborate with product owners, designers, and business users to define UI/UX requirements, user journeys, accessibility needs, and usability standards. - Convert user experience needs into actionable requirements for developers to build and test. - Act as a trusted liaison between business stakeholders and technical delivery teams, ensuring alignment between business objectives and technology solutions. - Gather and document requirements for APIs, system integrations, and event-based data exchanges across internal and external platforms. automation-enabled capabilities, including decision support, workflow automation, data-driven insights. - Partner with technical teams to ensure AI solutions align with business goals, data readiness, governance, and ethical standards. - Incorporate security, privacy, and compliance requirements into system designs, including authentication, authorization, data protection, auditability, and regulatory controls. - Identify potential technology, data, and operational risks early and recommend mitigation strategies. - Partner with Enterprise Data Architects and data teams to define data requirements, data flows, data integrations, data quality standards, and data conversion mappings. - Collaborate with architects and engineers to ensure integrations are secure, scalable, auditable, and aligned with enterprise standards. - Support data migration and integration efforts with enterprise systems and SaaS platforms (e.g., CRM and cloud-based solutions). - Support analytics, reporting, and dashboard requirements by clearly defining data sourcing, transformations, and consumption needs. - Ensure requirements traceability across design, development, testing, and deployment. - Communicate technical concepts clearly to non-technical audiences and influence consensus across cross-functional teams. - Mentor early-career analysts and contractors, promoting best practices in systems and technical analysis. - Collaborate with leadership to drive continuous improvement, innovation, and adoption of modern analysis practices and tools. Required Skills and Qualifications - Strong experience in systems and technical business analysis across the SDLC. - Demonstrated ability to work across UI/UX, data, integrations, APIs, security, and cloud-based platforms. - Solid understanding of Agile and hybrid delivery methodologies. - Proven ability to document complex requirements clearly and facilitate stakeholder alignment and sign-off. - Excellent written and verbal communication skills, with the ability to explain complex technical concepts to diverse audiences. Education and Experience - Bachelor’s degree in Information Technology, Computer Science, Business, or a related field (or equivalent practical experience). - 6–8 years of progressive experience in business analysis, systems analysis, or technical analysis roles. - Experience working with enterprise platforms (e.g., CRM systems), cloud environments, and modern integration architectures is strongly preferred. - Certifications in Business Analysis, Systems Analysis, Agile, or related disciplines. - Experience with tools such as Azure DevOps, JIRA, or similar work management platforms. - Exposure to AI, automation, or advanced analytics in an enterprise environment. Our compensation philosophy is targeted pay positioning relative to peers, our industry, and external markets. Farmer Mac is committed to a compensation program that will enable the organization to attract, motivate, reward, and retain highly skilled and creative talent to maintain sustained long-term performance and achieve the organization’s strategic business objectives. The typical starting salary range for this position is between $100,000–130,000, although wages can vary based on relevant experience and geography.