• Develop and support air emissions inventories, including GHG and criteria air contaminants • Apply established regulatory methodologies and emissions factors in line with Canadian frameworks (e.g., TIER, OBPS, NPRI) • Perform QA/QC checks to ensure accuracy, consistency, and completeness of emissions calculations and reporting outputs • Interpret and analyze emissions data to identify trends, discrepancies, and improvement opportunities • Support the configuration and implementation of digital platforms such as Enablon AQS and Metrics • Translate emissions calculation methodologies into system-based workflows and logic • Validate system outputs against manual calculations and regulatory requirements • Assist in system testing, user acceptance testing (UAT), and ongoing optimization of digital tools • Develop standardized templates, tools, and dashboards to support emissions reporting and analysis • Implement automated workflows and data pipelines to improve efficiency and reduce manual processes • Design and maintain robust data quality controls and validation checks • Support client engagements by delivering high-quality technical and digital solutions within established timelines • Collaborate with multidisciplinary teams, including technical, digital, and regulatory experts • Communicate technical findings, methodologies, and results clearly to both technical and non-technical stakeholders • Contribute to continuous improvement initiatives and knowledge sharing within the team

• Support technical leaders throughout requirements gathering and design phases, take notes during client interviews and meetings, and develop relevant questions to understand client business details. • Configure and deploy Anaplan solutions, ensuring that they meet client needs and are delivered on time and within budget. • Contribute to the configuration of EPM software and assist with system testing. • Resolve and articulate technical issues confidently through debugging, research, and investigation, and assist with production support issues as required. • Assist with configuration reviews to provide useful feedback and be open to receive and implement feedback received from project team and leadership. • Maintain client focus and demonstrate ownership of tasks under your responsibility and ensure applicable deadlines are reached. • Convey understanding of the 'why' behind business requirements. • Understand your role on the project and team, and meet project priorities, scope, timeline, goals, and key milestones. • Create and maintain documentation for EPM solutions, including user guides, technical specifications, and training materials. • Assist in the development and delivery of training programs for end-users. • Deliver demonstrations to audiences ranging from executives to business users. • Stay up to date with Anaplan platform releases and feature updates, and best practices within the industry and pursue or maintain required and recommended certifications. • Maintain effective working relationships with team members and understand how to engage with the client appropriately. • Demonstrate and continue to develop strong written, verbal, and interpersonal communication skills. • Provide ongoing support to clients, addressing inquiries, troubleshooting issues, and ensuring the effective use of EPM systems.

• Implement and configure Intapp’s Collaboration platform software in the customer’s M365 environment. • Conduct meetings to gather/refine and document business requirements. • Configure software and confirm expected functionality. • Demonstrate configured software to solicit customer’s feedback/refinement. • Work with the customer’s IT team to coordinate M365 tasks. • Facilitate UAT and training activities with the customer’s project team. • Communicate and manage issues with the Intapp project manager, ensuring timely project delivery within budget.

• Ensure that every customer derives the most value possible from the platform leading to retention and business expansion • Identify, comprehend and clearly articulate customers' requirements to generate an end-to-end solution to their business challenges • Develop a deep understanding of customer needs and tie them to specific Sprinklr use cases, product features, benefits and value propositions • Identify platform gaps, and optimization opportunities; designing and configuring the appropriate solutions so client expectations regarding platform use-cases and functionalities are fulfilled • Own & deliver the end-to-end configuration of solution based on the customer requirements • Handle the post go-live change management of configuration throughout the customer life cycle • Be the hands-on product expert and ensure customer’s business goals are met • Act as day-to-day contact for stakeholders in brand, agencies and for System Administrators • Analyse and elevate customer’s consumption of contract, adoption of the product and generation of upsell or cross-sell • Provide oversight on any additional enablement of the software deployment to be in line with current architecture and future client needs or business requirements • Proactively identify opportunities to improve operational efficiencies and find suitable entities which could benefit from utilising AI to drive greater ROI • Establish and nurture senior level relationships built on trust, develop client champions and identify key stakeholders • Capture development areas for product improvement and collaborate with product managers and engineering for necessary corrective actions • Actively make sure you are knowledgeable on native channel’s products package • Work with clients to improve the social service itself and its alignment with the client's core business • Provide on-going training support and ad hoc training sessions to always keep customers educated on Sprinklr’s know-hows • Identify opportunities for customer references and case studies • Maintain platform relevancy according to changes in business needs