First American is on a mission to deliver a variety of real estate-focused services and solutions. As an employer, First American has been recognized for its ex
Sales Support Specialist
Location
California + 4 moreAll locations: California | Georgia | Iowa | Nevada | Washington
Posted
3 days ago
Salary
$19 - $26 / hour
Seniority
Senior
Job Description
Sales Support Specialist
First American
Sales Support Specialist (Remote) Santa Rosa, California-Remote; Georgia-Remote; Iowa-Remote; Nevada-Remote; Washington-Remote; Job ID R056447 Category Client Relations & Support Employment Type Full Time Who We Are Join a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Sales Support is responsible for maintaining relationships with agents to help promote the continued use of FA. Supports sales force by placing claims, reviewing existing claims, making complex decisions and keeping all parties (sales representative, sales managers, real estate agents, property managers, and customers) involved in claim updates and facilitates resolution to claims through assertive efforts which involve creating partnerships, negotiation, analyzing claim history and communicating with various departments, while balancing department and sales objectives. Essential Functions - Manage the relationship between Brokers, Sales Field, and Homeowners as related to claim activity. - Make decisions on behalf of the Sales Field balancing the Broker / Sales Field Relationship and the needs of the company and homeowner as related to claim activity. - Triage and manage to closure all support requests emanating from assigned territory in accordance with company and departmental procedures. Assist sales representatives with decision making (discretionary, seeking advice). - Dispatch and monitoring ‘Check and Advise’ for Sales Managers and Divisional Sales Managers. - Obtain cost on work performed outside of First American for sales reps, sales managers and divisional managers. - Participates in department improvement plans, including brainstorming Falcon enhancements. - Provide broker/agent information to sales representatives, Sales Managers, Divisional Managers and VP of Sales. - Handle various dispatch activities as requested by sales managers and at representatives own discretion. - Communicate with various departments to coordinate completion efforts. - Take reports from contractors and make decisions with a predetermined authorization limit. - Process reimbursement and cash out requests. - Provide cost for covered and non-covered items. - Purchase equipment on behalf of sales rep, sales managers, divisional managers and customers to expedite job completion. Requirements - High School Diploma or equivalent - At least 2 - 4 year’s internal Claims Resolution Level II representative experience - Sales experience desirable - Fundamental understanding of Home Warranty policies, systems and appliances. - Understanding of sales / real estate transactions - Good listening, verbal and written communication skills - Proven customer service skills - Good organizational skills with the ability to multi-task, prioritize and follow up - Strong problem solving and conflict resolution skills - Must have excellent analytical skills - Meticulous attention to detail - Advanced contract knowledge. - Advanced procedure and process knowledge. - Working knowledge of Microsoft Office Salary Range $19.81 - $26.43 This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements, and geographic location ** Note that the following statements only apply to candidates who will be working from an unincorporated area within Los Angeles County. ** What We Offer By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term. Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan. Pay Range: $20.34 - $27.12 Hourly, Remote This hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.
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Role Description We are seeking a Sales Manager to drive revenue growth, expand market presence, and build long‑term client relationships across regional and international markets. Location: Home Office, Europe | Department: Commercial | Frequent International Travel or Cairo based Our client is a trusted name in the agri‑food industry, specializing in the production and export of tomato paste, citrus, and multi‑fruit products. With a strong base in Egypt and a growing presence across international markets, our customer combines quality, innovation, and sustainability to deliver products that meet the highest global standards. The mission is to provide customers with sustainable, high‑value food solutions while fostering long‑term partnerships built on reliability and transparency. By integrating modern production practices with deep agricultural expertise, our client ensures that every product reflects a commitment to food safety, environmental responsibility, and customer satisfaction. Operating at the intersection of tradition and innovation, our client continues to expand its footprint in Europe and beyond, offering career opportunities for professionals who want to contribute to the growth of a company that values excellence, sustainability, and global collaboration. Qualifications - Bachelor’s degree in Business, Marketing, Sales, Agriculture, Food Science, or related field (MBA is a plus) - 7+ years in international sales, including 2+ years in account management - Proven experience in the agri‑food industry (B2B environment), ideally tomato paste or processed foods - Strong market analysis, account management, and data‑driven decision‑making skills - Proficiency in CRM systems and sales tools - Cultural awareness and adaptability in international markets - Fluent in English (additional languages are a plus) - Willingness to travel internationally Requirements - Manage and grow key accounts in the tomato paste category - Identify and acquire new customers using market research and competitive insights - Develop and execute tailored sales strategies aligned with market trends and company goals - Negotiate contracts, pricing, and terms in compliance with company policies - Collaborate cross‑functionally with Finance, Marketing, Supply Chain, Manufacturing, and Quality teams - Ensure compliance with food safety, labeling, and sustainability certifications - Monitor account metrics, anticipate risks, and proactively resolve challenges - Represent us in international markets, navigating cultural differences and regulatory requirements Company Description Geiger Food Ingredients Recruitment & Consulting (GFIC) is a boutique recruitment consultancy situated to the south of Munich, founded by Alfred Geiger in 2006. GFIC specializes in consulting for FMGC, Food Ingredients, Starch, Glucose, Sweeteners, Flavours, Fruit Preparations, Beverages, Dairy, Nutraceuticals, Pharma, Colours, Cosmetics, Hydrocolloids, and more. - GFIC is consulting in Recruitment (Full Time, Interim Positions, Members for the Advisory Board) - GFIC is consulting globally - GFIC is recruiting C-Level candidates
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Role Description Wir sind auf der Suche nach einem Vertriebsinnendienst Mitarbeiterin, der das bestehende Team tatkräftig bei folgenden Aufgaben unterstützt: - Du betreust unsere Fachhändler aus der DACH-Region telefonisch und per Mail bei Anfragen aller Art. - Unterstützung des Vertriebsteams in allen organisatorischen und administrativen Belangen des Tagesgeschäftes. - Du bist verantwortlich für das Ordermanagement – von der Auftragseingabe bis hin zur Nachverfolgung und der Reklamationsbearbeitung. - Du übernimmst administrative Aufgaben mit Hilfe unterschiedlicher Tools/ Systeme, unterstützt die Kollegen im Außendienst und stellst somit einen reibungslosen Ablauf und Informationsfluss sicher. Qualifications - Du hast eine abgeschlossene Ausbildung im kaufmännischen Bereich oder vergleichbares. - Mehrjährige Berufserfahrung im Vertrieb - idealerweise im Bereich B2B. - Motivation, Teamgeist und eine Hands-on-Mentalität. - Ausgeprägte soziale Kompetenz, hohes Maß an Eigeninitiative. - Hoher Qualitätsanspruch und Verantwortungsbewusstsein sowie strukturierte und lösungsorientierte Arbeitsweise. - Du bist dienstleistungsorientiert und kommunikationsstark. - Sehr gute Deutschkenntnisse in Wort und Schrift. Benefits - Verantwortungsvolle, spannende und abwechslungsreiche Aufgaben mit viel Gestaltungsspielraum. - Ein dynamisches Unternehmen mit flachen Hierarchien und einer offenen, lockeren Arbeitsatmosphäre. - Ein freundliches, offenes Team bestehend aus ca. 450 Mitarbeitenden in Deutschland, UK und Belgien. - Flexible Arbeitszeiten (die auf Vertrauensarbeitszeit basieren) und Home-Office Optionen inkl. Kostenbeteiligung an Deiner Home-Office Ausstattung. - 28 Tage Urlaubsanspruch sowie die Möglichkeit, bis zu 20 Tage unbezahlten Urlaub sowie Sonderurlaub zu nehmen. - Zugang zu modernen KI-Tools zur Unterstützung bei der Arbeit. - Verschiedene interne & externe Weiterentwicklungsmöglichkeiten. - Mentale Gesundheit: Anonyme Einzel- oder Gruppentherapie-Sitzungen über die Plattform "OpenUp". - EGYM Wellpass Mitgliedschaft für Zugang zu Sport- und Wellnesseinrichtungen. - Verschiedene Mitarbeiterrabatte - für Mensch und Tier. - Regelmäßige Team-, Company- und Family & Friends-Events. - Entspannungsmöglichkeiten in der Social-Area und eine vollausgestattete Küche im Büro. - Kostenlose Getränke und Snacks. - Viele weitere, großartige Benefits, die wir Dir gerne im Rahmen des Recruitingprozesses näher vorstellen!
