The leading technology provider of global policy and market intelligence.
Global People Partner
Location
United States
Posted
3 days ago
Salary
$95K - $125K / year
Seniority
Lead
Job Description
Global People Partner
FiscalNote
• Regularly Partner with Business leaders in a consultative and proactive manner to provide thought partnership regarding organizational and people-related strategy and execution aligned with business strategies to improve work relationships, establish high-performance accountability and management, build morale, and increase productivity and retention. • Partner and collaborate with Talent Acquisition, Total Rewards, and People Operations to develop and implement efficient, scalable solutions. • In partnership with other members of the Partner team, develop and facilitate training programs or modules and learning and engagement experiences which align with company strategy. • Support workforce planning during the annual planning and budgeting cycle and develop workforce plans for designated client groups. Regularly meet with stakeholders to understand and plan for the capability and capacity needs of the business. • Proactively collect and assess organizational metrics and provide insights to leaders to drive business outcomes. Share Employee Engagement pulse and full survey results and coach leaders on actions to address result findings. Assess employee goals and feedback utilizing FN's feedback system, and assist both managers and employees where needed. Revise job descriptions with leaders when business/position needs change and work with Total Rewards on job evaluation. • Support managers and employees and fully execute transactions in all people disciplines in accordance with company procedures, forms, and systems including hiring, compensation/salary/promotion and job changes, employee relations and engagement, performance management, and People department systems navigation and utilization. • Implement systematic, scalable, efficient, and consistent solutions across the People Partner team and the organization. Achieve solutions in close partnership with a team of People Partners and People Operations by identifying strategic and technical systems solutions based on needs and organizational strategy. • Diagnose and solve talent and organization-related problems by maintaining a pulse on the organization and actively engaging with leaders and teams. • Advocate for and represent teams’ needs to the People team and senior leadership through open communication channels between internal and external stakeholders • Provide consultative support and guidance to managers on the implementation of core HR/Talent programs • Coach managers on how to appropriately manage and resolve complex People issues (e.g., performance management, rewards, mutual separations, conflict management...) • Manage employee relations issues as needed • Lead Performance Management Processes for designated teams • Provide advice and guidance on international employment law, company policies and best practice • Partner with legal advisors to align and resolve international ER issues
Job Requirements
- Minimum of seven (7) years of progressive experience resolving complex employee relations issues in a high speed, high growth environment
- Working knowledge of multiple human resource disciplines, including compensation practices, organizational learning & development, diversity and inclusion, employee engagement, performance management, and federal and state respective employment laws.
- Bachelor's degree in human resources, organization development, or related field or equivalent experience
- Demonstrated ability to work cooperatively and effectively on a team, and to drive results, ensuring that all stakeholders are informed, consulted, and included.
- SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) credential or equivalent strongly preferred
- Strong analytical skills and uses data to influence strategic decisions
- Excellent verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills and attention to detail.
- Excellent time management skills with a proven ability to meet deadlines.
- Experience with HRIS, preferably BambooHR
- Proficiency with Google Workspace, Excel, and Data Analytic Software
- Experience supporting global teams is a plus
Benefits
- Competitive salaries
- Retirement accounts
- Equity packages
- Comprehensive benefits packages aligning with regional requirements and expectations
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Senior People Operations Partner
BigPandaBigPanda is a fast-growing, values-driven, global company that enables Tech Ops teams to keep the digital economy running. BigPanda’s AI-driven IT operations (aka AIOps) platform transforms IT data into insight and action. With BigPanda, some of the world’s largest enterprises including Hulu, Cisco, United, and many others are able to reduce costs and increase efficiencies, accelerate business velocity, and deliver extraordinary customer experiences. BigPanda is backed by top-tier investors including Sequoia, Mayfield, Battery, Insight Partners, Advent International, and Greenfield Partners. BigPanda is proud to be an Equal Employment Opportunity workplace employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Note: BigPanda is an E-Verify Employer. If you need assistance or an accommodation due to a disability, you may contact us at peoplequestions@bigpanda.io.
Role Description BigPanda is looking for a Senior People Operations Partner to serve as the operational backbone of our People team. Reporting to the Chief People Officer, this role owns the full lifecycle of people programs that keep BigPanda compliant, competitive, and caring — from compensation and total rewards to leave management, and global entity operations. You will work cross-functionally with Finance, Legal, Security, HRBP and recruiting teams, and colleagues across the business to deliver seamless employee experiences and ensure regulatory compliance. This is a highly cross-functional, detail-oriented role for someone who approaches every challenge with an AI-native mindset, thrives in complexity, takes pride in operational excellence, and genuinely cares about the employee experience behind every program they run. AI-Native Approach - Leveraging AI to automate routine People Ops tasks freeing time for higher-impact work - Using AI tools to analyze workforce data, surface patterns, and generate insights faster and at greater depth than traditional methods - Proactively identifying new AI tools and platforms that can improve People Operations processes, and leading their evaluation and adoption - Partnering with the broader People team to build AI literacy and share best practices across the function - Staying current on the evolving AI landscape as it applies to HR technology, compliance, and employee experience Operational Excellence - Ensure data integrity across HR systems, providing high-quality, accurate reporting to stakeholders — leveraging AI and automation wherever possible - Build and manage HR dashboards to monitor and report on key metrics such as retention, engagement, and workforce trends - Analyze data to identify patterns, opportunities, and areas for improvement in People Operations strategies - Lead cross-functional projects to enhance people processes, systems, and policies - Drive a culture of continuous improvement by identifying gaps, implementing scalable solutions, and measuring their impact - Lead the implementation and integration of systems, ensuring alignment with business requirements and best practices What you will do: Compensation & Total Rewards - Own BigPanda’s compensation infrastructure, including job leveling frameworks, salary bands, and compensation review cycles - Manage and optimize compensation tools and platforms; ensure data accuracy, access controls, and system integrity - Partner with Finance and leadership on compensation modeling, merit planning, and budget alignment - Lead compensation benchmarking using survey data and market intelligence; translate findings into actionable recommendations - Support managers and HRBPs with compensation decisions, ensuring consistency, equity, and competitiveness - Drive education and transparency around compensation philosophy and total rewards across the employee lifecycle Compliance - Own and maintain employee handbooks, ensuring they remain current, legally sound, and aligned to BigPanda values in each location where we operate - Manage the full library of HR policies and procedures; lead periodic review cycles with Legal, Security, and leadership - Draft, manage, and maintain employee documents including offer letters, separation agreements, and code of conduct acknowledgments - Oversee mandatory compliance training programs — track completion, follow up on outstanding items, and maintain records - Ensure documentation and processes meet requirements across all operating jurisdictions Entities of record and global entity management - Manage BigPanda’s entities of record and our vendor across all operating jurisdictions, ensuring accuracy and compliance - Handle inbound requests related to relocation and global entity matters — employment verifications, certificates of good standing, regulatory filings — and triage to the appropriate internal or external resource - Partner with people operations to offer competitive total rewards programs in each location - Partner with Legal and Finance on entity-level compliance requirements, registrations, and ongoing obligations - Support international hiring and mobility by coordinating with global PEO providers and Employers of Record General People Operations - Partner with the other members of the people operations team to ensure programs, processes, and systems run smoothly and at a high standard - Serve as a go-to resource for People Operations questions from employees, managers, and cross-functional partners - Maintain and continuously improve the People team’s use of HRIS and related tools; identify and implement automation opportunities - Develop and document People Operations playbooks, SOPs, and self-service resources to scale the function efficiently - Support and contribute to special People team projects, ensuring operational execution is seamless Vendor management - Own relationships with key People team vendors including compensation tools, leave platforms, and benefits administration - Manage contract renewals, SOW reviews, and vendor performance; partner with Finance and Legal on procurement - Evaluate and recommend new vendor solutions, applying an AI-native lens to assess automation and efficiency opportunities as BigPanda scales Cross-functional partnership - Serve as a trusted partner to the people team, finance, legal, IT, and our employees to ensure seamless execution across all People programs - Collaborate with HRBPs to translate policy and compliance requirements into practical employee and manager guidance - Represent People Operations in cross-functional projects and process improvement initiatives Qualifications - Senior-level experience in People Operations or Total Rewards in a high-growth technology company - Deep expertise in global compensation program design, job leveling, salary banding, and compensation review cycles - Hands-on experience with compensation benchmarking tools, specifically Pave and Radford - Strong working knowledge of HR compliance across multiple jurisdictions, including policy management and employee documentation - Experience owning and optimizing HRIS platforms, with a track record of driving automation and process improvements - Demonstrated AI-native mindset — actively integrating AI tools into HR workflows to drive efficiency and insight Benefits - Competitive equity - Remote-first environment - Unlimited PTO - Twelve (12) paid holidays throughout the year - Comprehensive health benefits - #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents. - Financial planning services - Employee learning & development budget - Values-based recognition (quarterly and annually) - Social community & ERG programs - Dog friendly office - Lunches provided in office - Flexible work environment along with a work-from-home stipend to support remote work arrangements - Values-based culture


