Role Description BigPanda is looking for a Senior People Operations Partner to serve as the operational backbone of our People team. Reporting to the Chief People Officer, this role owns the full lifecycle of people programs that keep BigPanda compliant, competitive, and caring — from compensation and total rewards to leave management, and global entity operations. You will work cross-functionally with Finance, Legal, Security, HRBP and recruiting teams, and colleagues across the business to deliver seamless employee experiences and ensure regulatory compliance. This is a highly cross-functional, detail-oriented role for someone who approaches every challenge with an AI-native mindset, thrives in complexity, takes pride in operational excellence, and genuinely cares about the employee experience behind every program they run. AI-Native Approach - Leveraging AI to automate routine People Ops tasks freeing time for higher-impact work - Using AI tools to analyze workforce data, surface patterns, and generate insights faster and at greater depth than traditional methods - Proactively identifying new AI tools and platforms that can improve People Operations processes, and leading their evaluation and adoption - Partnering with the broader People team to build AI literacy and share best practices across the function - Staying current on the evolving AI landscape as it applies to HR technology, compliance, and employee experience Operational Excellence - Ensure data integrity across HR systems, providing high-quality, accurate reporting to stakeholders — leveraging AI and automation wherever possible - Build and manage HR dashboards to monitor and report on key metrics such as retention, engagement, and workforce trends - Analyze data to identify patterns, opportunities, and areas for improvement in People Operations strategies - Lead cross-functional projects to enhance people processes, systems, and policies - Drive a culture of continuous improvement by identifying gaps, implementing scalable solutions, and measuring their impact - Lead the implementation and integration of systems, ensuring alignment with business requirements and best practices What you will do: Compensation & Total Rewards - Own BigPanda’s compensation infrastructure, including job leveling frameworks, salary bands, and compensation review cycles - Manage and optimize compensation tools and platforms; ensure data accuracy, access controls, and system integrity - Partner with Finance and leadership on compensation modeling, merit planning, and budget alignment - Lead compensation benchmarking using survey data and market intelligence; translate findings into actionable recommendations - Support managers and HRBPs with compensation decisions, ensuring consistency, equity, and competitiveness - Drive education and transparency around compensation philosophy and total rewards across the employee lifecycle Compliance - Own and maintain employee handbooks, ensuring they remain current, legally sound, and aligned to BigPanda values in each location where we operate - Manage the full library of HR policies and procedures; lead periodic review cycles with Legal, Security, and leadership - Draft, manage, and maintain employee documents including offer letters, separation agreements, and code of conduct acknowledgments - Oversee mandatory compliance training programs — track completion, follow up on outstanding items, and maintain records - Ensure documentation and processes meet requirements across all operating jurisdictions Entities of record and global entity management - Manage BigPanda’s entities of record and our vendor across all operating jurisdictions, ensuring accuracy and compliance - Handle inbound requests related to relocation and global entity matters — employment verifications, certificates of good standing, regulatory filings — and triage to the appropriate internal or external resource - Partner with people operations to offer competitive total rewards programs in each location - Partner with Legal and Finance on entity-level compliance requirements, registrations, and ongoing obligations - Support international hiring and mobility by coordinating with global PEO providers and Employers of Record General People Operations - Partner with the other members of the people operations team to ensure programs, processes, and systems run smoothly and at a high standard - Serve as a go-to resource for People Operations questions from employees, managers, and cross-functional partners - Maintain and continuously improve the People team’s use of HRIS and related tools; identify and implement automation opportunities - Develop and document People Operations playbooks, SOPs, and self-service resources to scale the function efficiently - Support and contribute to special People team projects, ensuring operational execution is seamless Vendor management - Own relationships with key People team vendors including compensation tools, leave platforms, and benefits administration - Manage contract renewals, SOW reviews, and vendor performance; partner with Finance and Legal on procurement - Evaluate and recommend new vendor solutions, applying an AI-native lens to assess automation and efficiency opportunities as BigPanda scales Cross-functional partnership - Serve as a trusted partner to the people team, finance, legal, IT, and our employees to ensure seamless execution across all People programs - Collaborate with HRBPs to translate policy and compliance requirements into practical employee and manager guidance - Represent People Operations in cross-functional projects and process improvement initiatives Qualifications - Senior-level experience in People Operations or Total Rewards in a high-growth technology company - Deep expertise in global compensation program design, job leveling, salary banding, and compensation review cycles - Hands-on experience with compensation benchmarking tools, specifically Pave and Radford - Strong working knowledge of HR compliance across multiple jurisdictions, including policy management and employee documentation - Experience owning and optimizing HRIS platforms, with a track record of driving automation and process improvements - Demonstrated AI-native mindset — actively integrating AI tools into HR workflows to drive efficiency and insight Benefits - Competitive equity - Remote-first environment - Unlimited PTO - Twelve (12) paid holidays throughout the year - Comprehensive health benefits - #PandaParent support. Financial assistance for fertility, adoption, and surrogacy expenses, plus up to eighteen (18) weeks of fully paid leave for birthing parents and up to twelve (12) weeks for non-birthing parents. - Financial planning services - Employee learning & development budget - Values-based recognition (quarterly and annually) - Social community & ERG programs - Dog friendly office - Lunches provided in office - Flexible work environment along with a work-from-home stipend to support remote work arrangements - Values-based culture

• e-Careers is a dynamic and forward-thinking training company dedicated to changing lives through innovative training and career development solutions. • Human Resources remain essential across every industry, creating opportunities for motivated individuals who want to build practical skills and begin a long-term professional career. • e-Careers will provide you with the training to help you gain an CIPD qualification, then introduce you to a host company that will offer you a guaranteed remote internship placement. • If successful, the host company may offer you a full-time paid role in Human Resources. • Are you organised, people-focused, and interested in how businesses attract and support great talent? A growing number of employers are expanding their HR and Talent Acquisition teams, creating opportunities for individuals looking to begin a long-term career in this field. • We are working alongside employers across multiple industries who are seeking motivated individuals ready to develop practical HR knowledge and step into entry-level opportunities.

Role Description Be a Trusted Strategic Partner - Collaborate with senior leaders to align people strategies with business goals. - Help shape how we scale through org design, workforce planning, leadership coaching, and change management. Champion Performance & Growth - Support the performance management cycle by equipping managers to give meaningful feedback. - Coach teams and build thoughtful development plans. Lead with Empathy & Fairness - Act as a go-to partner for employee relations. - Offer guidance grounded in equity, transparency, and compliance with legal and internal standards. Drive Talent Development & Retention - Partner with leaders to identify high-potential talent and plan for the future. - Build teams that thrive and strengthen our internal pipeline. Fuel Engagement & Belonging - Work alongside our Employee Engagement team to ensure every employee has access to growth opportunities. - Help embed DEIB strategies into the DNA of our teams. Use Data to Guide Decisions - Leverage people analytics to spot trends and shape strategy. - Inform recommendations around turnover, engagement, performance, and more. Influence Policy & Practices - Help shape, roll out, and maintain equitable and consistent policies and practices across the organization. Support Compensation Strategy - Partner with People Operations to ensure competitive and fair total rewards approach. - Provide input on salary reviews, market data, and equity adjustments. Qualifications - 5+ years of generalist HR experience, with at least 1+ year in a People Partner, HRBP, or strategic HR role. - Experience supporting dynamic or matrixed orgs, agencies, or client services teams is a plus. - Exceptional communication and relationship-building skills. - A deep understanding of employment law and HR best practices. - Confidence in navigating conflict and coaching through complexity. - Data-savvy and comfortable using metrics to tell stories and drive decisions. - Bachelor's degree in HR, Business, or related field (Master’s or HR certifications like SHRM-CP, PHR are a plus). Benefits - Medical, Dental, Vision, Short/Long-Term Disability, Life/AD&D. - 401k - Employer match. - HSA - Employer contributes. - Flexible Vacation & PTO plan. - Paid Maternity / Paternity. - Paid Holidays. - Remote/Flex day schedule. - Laid back office environment. - The coolest team ;) - Fun company events & off-sites. Company Description New Engen is proud to have offices in Seattle, New York, and Northwest Arkansas, each one anchoring teams that drive creativity, collaboration, and culture. But great work isn’t limited to those zip codes. We also support a distributed team of remote employees across the country, giving people the flexibility to do their best work wherever they are. We currently hire full-time employees in the following states: Arkansas, California, Colorado, Florida, Georgia, Illinois, Michigan, Missouri, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, Washington, and Wisconsin.

• Support execution of people strategy end to end, independently working to build the process, document it, roll it out, train managers, and operate it on an ongoing basis. • Identify gaps across onboarding, offboarding, and the broader employee lifecycle, and design scalable solutions that improve efficiency, accuracy, and experience. • Own and evolve onboarding as a core People Ops program: pre-boarding, Day 1, and initial ramp, keeping it high-quality, consistent, and continuously improving as we grow. • Own payroll operations end to end: accurate, on-time, compliant runs, and improve the process and controls as we scale. • Day-to-day benefits operations, enrollments, and changes, being the trusted first point of contact for employee benefits questions. • Own the full lifecycle of leave and accommodation: intake, coordination, and documentation.