Role Description As a Professional Services Solutions Manager in Medallia’s Professional Services organization, you play an integral role in supporting the sale of Medallia XP products and services. You leverage your deep experience leading software implementations, as well as expert knowledge of Medallia to inspire customer confidence. You help prospects architect best practice solutions that deliver specific customer outcomes while being practical to implement and easy to service. You are the critical link between the sales process and implementation. You are the confident communicator, analyst, and designer delivering solution designs and services to ensure success for new and existing Medallia customers operationalizing experience management. This is an ideal opportunity for someone with a background in technology services and consulting to take a leading role in transforming the way our clients engage their customers and in driving Medallia’s growth. Responsibilities - Partner with the Medallia Sales team on new business opportunities by responding to RFPs and supporting sales meetings - Run discovery sessions with prospects to identify key customer outcomes and requirements - Highlight the features and benefits of Medallia, respond to questions and make recommendations during the sales cycle - Support development of a Solution Design and associated PS roadmap to deliver - Scope and estimate cost of Medallia Professional Services using sales tools and estimators - Support creation of the Statement of Work accurately capturing scope, assumptions and responsibilities - Collaborate with the Professional Services leads on estimates and proposals to ensure alignment across all teams - Support the Sales to Services handover process to ensure a smooth transition from the sales cycle to the implementation phase - Partner with the Sales and Professional Services teams on existing account analysis and strategy to identify expansion opportunities and support sales across the existing account base - Embrace a culture of ‘One-Team’ across our Sales and Professional Services Team - Build positive relationships with regional sales and services teams - Build and nurture relationships with prospects and existing accounts - Identify new services offerings and improvement opportunities for services offerings and solutions - Stay up to date with latest Medallia products, product features and services, and XP Best practices - Deliver team PS sales goals and targets Qualifications - Minimum of 4 years of experience, with demonstrated experience in technology services and consulting - Demonstrated experience with the sales cycle in one or more of the following areas: net new sales, account management, change order management, system demonstrations or solution best practices Preferred Qualifications - Demonstrated experience managing a changing portfolio of implementations - Track record of consistently meeting objectives and targets - Experience Management (CX / EX) and Experience Management software packages - Demonstrated interest in technology, including comfort with technical concepts and ability to learn new technology applications - Interpersonal skills, including the ability to work with both technical and business team members - Confident communicator and presenter - Bachelor’s degree or equivalent experience - Some travel required, minimum of 20% Benefits - Competitive health and wellness benefits, including but not limited to medical, dental, vision - 401(k), short term and long term disability - Life and AD&D insurance - Statutory leaves, paid parental leave, and paid holidays

• The Security Solutions Architect (SSA) is a trusted advisor and technical subject-matter expert embedded in Avertium’s sales organization, partnering with Account Executives, partners, and customers throughout the pre-sales process. • The SSA translates customer security and compliance challenges into well-scoped Avertium solutions. • SSAs design phased security roadmaps, build custom SOWs and line-item Work Breakdown Structures (WBS), develop and deliver Microsoft envisioning workshops, present to technical and executive audiences, and develop partner relationships that drive Avertium’s channel-led pipeline. • The SSA is the technical engine behind one or more AE pipelines and a force multiplier for revenue growth across the Microsoft security, compliance, security operations, and AI-enablement portfolios.

Your role at DynatraceWhat’s the role? As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing. About you: To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous Solution Engineering / Pre-Sales experience. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for: - An excellent team player, with the ability to work across all disciplines. - Excellent communication and presentation skills, with the ability to communicate technical value into business value. - Previous 3+ years of experience with a SaaS solution. - Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process. - Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed. - Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable. - Must be able to travel up to 30% of the time Responsibilities: - Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business. - Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts. - As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs. - Present Dynatrace’s vision to our customers C-suite executives. - Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle. - Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths. - Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs. - Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach). - Position might be filled at a higher level based on candidate experience. What will help you succeedMinimum Requirements: - Bachelor’s degree in Computer Science or equivalent education or experience required. - 3+ years in SaaS pre-sales / solution engineering. Preferred Requirements: - Experience with web technologies such as HTML, CSS, and JavaScript. - Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database. - Advance knowledge of Operating Systems (OS) including Windows and Linux. - Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP. - Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines. - Experience with automation like Ansible, Puppet, Terraform, etc. Why you will love being a Dynatracer - Dynatrace is a leader in unified observability and security. - We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance. - Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances. - You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically. - Over 50% of the Fortune 100 companies are current customers of Dynatrace.

Role Description Do you love the idea of helping some of the world’s biggest and most innovative businesses build immersive and exciting digital experiences? As a Bloomreach Senior Solutions Consultant II, you would be one of the trusted advisors in a high-energy, high-performance sales team, involved in multiple stages of the sales cycle. Your job would be to partner with our sales team, helping drive value for our customers by bringing use cases to life through technical deliverables and pre-sales consultancy across Bloomreach’s agentic personalization platform, including our solution for cross-channel marketing automation, powered by Loomi AI. We strive to lay strong foundations in our sales cycles to establish long-term partnerships between Bloomreach and our customers. This role will be supporting the Americas (US, Canada, LATAM). We’re looking for an experienced team member to help shape the tools & processes needed to support Bloomreach’s continued expansion in this market. Key Responsibilities - Assume the role of Bloomreach platform and solutions expert to support the Sales team in a pre-sales capacity. - Support the Sales team with tailored product demonstrations, presentations, and similar deliverables for prospects, customers, and partners focused on driving value through AI-powered cross-channel marketing experiences, powered by Loomi AI. - Partner with Account Executives to develop account strategy and execution across the sales cycle, assisting with activities such as client discovery, product demos, RFPs, and sandbox/POCs. - Qualify, design, and demo solutions across ecommerce and cross-channel marketing campaigns, including combined platform storylines in complex deals, acting as an industry & showcase expert for partners, customers, and prospects. - Conduct scoping meetings and create technical implementation plans to ensure data and use case needs are properly mapped to the platform’s capabilities. - Understand client priorities, challenges, and objectives as part of client discovery. - Stay updated on the latest features and capabilities of Loomi AI, our agentic platform for personalization, and the apps it powers like marketing automation, and educate clients & partners on how to leverage these for their benefit. Qualifications - 6+ years of relevant experience in Presales, preferably in SaaS or marketing. - Experienced in technical sales (SaaS, Martech, e-commerce, CDP) and can drive a complex technical sales process. - Understands basic concepts of Machine Learning and AI, CDPs, marketing automation, and analytics. - Is comfortable presenting on technical subjects, including to non-technical audiences. - Have industry experience in retail, e-commerce, marketplace, or D2C brands. - Has development experience in HTML, CSS, JS and web technologies. - Some proficiency with APIs and integrations, and the ability to work closely with client IT teams. - Excellent problem-solving skills and the ability to design solutions that meet complex business requirements. - Strong communication and presentation skills. - A commitment to continuous learning and staying updated on the latest industry trends and technologies. Preferred Qualifications - Expertise with frontend programming languages (JS/HTML/CSS) and templating languages (e.g. Jinja, Liquid) also a plus. - Experience with cross-channel marketing and personalization (e.g., email, SMS, onsite experiences). Benefits - Health care including medical, dental, and vision insurance. - 401k Plan with employer contribution. - Culture of freedom and trust with flexible working hours. - Virtual-first work environment with several Bloomreach Hubs available across three continents. - Company events to experience the global spirit of the company. - Encouragement and support for volunteering activities - every Bloomreacher can take 5 paid days off to volunteer. - Employee Assistance Program with counselors for non-work-related challenges. - Subscription to Calm - sleep and meditation app. - ‘DisConnect’ days for additional time off each quarter. - Extended parental leave up to 26 calendar weeks for Primary Caregivers. - Restricted Stock Units or Stock Options depending on role, seniority, and location. - Participation in the company's success through the company performance bonus. - Employee referral bonus of up to $3,000 paid out immediately after the new hire starts. - Celebration of work anniversaries - Bloomversaries!