Role Description GiveDirectly has crossed $1B in cash delivered to people living in poverty, and we’re building the finance function to match that scale. The Senior Manager, Finance - DRC is a pivotal role in GiveDirectly's finance structure. This position will lead a finance pod responsible for end-to-end financial management for DRC and potentially additional countries or areas of operation. The Senior Manager will report to the Controller while maintaining strong collaborative relationships with Country Directors and implementing a centralized yet accountable finance model. Reports to: Controller Level: Senior Manager Location: DRC, Goma What you’ll do: - Financial Management & Reporting - Serve as the primary finance contact for DRC and potential additional assigned countries, providing financial oversight and support to the Country Director. - Lead budgeting, forecasting, Budget-to-Actual reviews, donor financial reporting, and invoicing. - Coordinate monthly, quarterly, and annual close processes, ensuring accurate and timely financial reporting. - Oversee country-level accounting activities, including transaction review, coding, reconciliations, and financial data integrity. - Provide hands-on support to country teams through regular financial reviews, spot checks, and field visits to strengthen financial management and operational planning. - Compliance, Controls & Risk Management - Strengthen internal controls, compliance, and fraud prevention in DRC and potential additional assigned countries. - Monitor financial and operational risks and implement appropriate mitigation measures, including spot checks of transactions, advances, allowances, and supporting documentation. - Ensure compliance with donor requirements, local regulations, tax obligations, and organizational policies. - Lead country audit preparation, external reporting requirements, and follow-up on audit findings. - Manage relationships with banks, auditors, regulators, and government stakeholders to support treasury operations, compliance, and organizational representation. - Team Leadership & Operational Excellence - Lead and develop a pod of finance staff, establishing clear accountability and performance expectations. - Drive process and system improvements to enhance efficiency, accuracy, and consistency across finance operations. - Partner with country teams to build financial management capacity and provide day-to-day support on finance, procurement, and operational processes. - Collaborate with the broader finance team on systems improvements, automation, better use of AI, and process standardization. - Foster strong working relationships across country and global teams, serving as a bridge between local operations and central finance functions. Qualifications - Bachelor’s degree in finance, accounting, business, or equivalent practical experience. - 5+ years of professional experience in accounting or finance, with strong experience in budgeting and reporting. - Fluency in English and French. - OHADA experience is preferred. - Competence in spreadsheets and financial & accounting software (e.g. Intacct, QuickBooks), and enthusiasm for using AI and automation. - Proven experience working in a fast-paced, high volume, or matrixed work environment. - Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Benefits - A positive and supportive team with opportunities for advancement. - A demonstrated commitment to helping all staff develop and grow. - A competitive salary, including bonus. - A robust health benefits plan (exact details will vary by country). - Unlimited PTO (that we encourage staff to take!). - Desk allowance and flexible work location. Compensation - Base Salary: $90,000 - Bonus at Target Performance: 15% (~$9,000 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $10,530 in 2025) - Estimated Total Compensation at Target: $99,000+ Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

• Develop and execute partner-led growth initiatives across the Industrials sector. • Identify, recruit, enable, and activate key partners while building scalable go-to-market motions. • Drive measurable business outcomes through strategic alliances. • Manage partner activation programs and engagement initiatives across multiple regions. • Track and report on partner performance, pipeline contribution, campaign effectiveness, and business outcomes. • Partner closely with Industry strategy, Sales, Marketing, Product Marketing, Customer Success, and Operations teams.

Role Description The Manager- Quality and Training is a high-impact dual role that transforms performance through strategic training design and data-driven quality insights. You will be reporting to the Director- C&D operations. You'll create engaging learning experiences while conducting audits that uncover critical improvement opportunities. By analyzing performance data and audit findings, you'll identify skill gaps, design targeted interventions, and measure real results — directly shaping operational excellence and team success. Primary Responsibilities and Impact Drivers - Design and deliver instructor-led training and continuous learning programs for new hires and tenured employees. - Innovate beyond the classroom by building a scalable, automated, and asynchronous learning ecosystem that drives rapid speed-to-proficiency. - Manage a team of Data analysts who conduct quality audits and provide new hire training and process refreshers. - Evaluate interactions against defined standards and document findings with structured, actionable feedback. - Serve as the ultimate owner of data quality and ensure all team output complies with established governance standards. - Work cross-functionally with Governance, UAT, and Training teams to implement changing standards. - Lead the analysis of audit data to identify performance gaps, root causes, and systemic issues. - Translate insights into targeted interventions such as refresher training, job aids, coaching guides, or process clarifications. - Lead and develop trainings for advanced skills training in HITL, prompt engineering, and data governance. - Lead continuous improvement projects and drive standardization of best practices across Content and Data verticals. - Support the exploration of AI-assisted auditing tools to scale quality coverage across multiple platforms. - Participate in User Acceptance Testing (UAT) of assigned workflows, providing critical feedback for system and process enhancements. - Develop and produce comprehensive metrics and reports that lead to performance improvement and operational transparency. - Communicate process health and Key Performance Indicators (KPIs) to senior management through structured reviews. - Build strong relationships with stakeholders to understand and evaluate business priorities and establish effective information-sharing mechanisms. Role Mandate - How you will move the needle You start your day diving deep into real-time quality dashboards and global defect metrics. You analyze this data to anticipate systemic process failures, evaluate the integrity of our QA audit sampling, and make rapid, high-judgment decisions on where to deploy immediate training interventions across multiple media queues. By mid-morning, you are partnering with your Quality Data Analysts and Trainers. You establish rigorous feedback loops and coach them to perform deep-dive defect analysis. You review their audit roadmaps, ensure they are catching root-cause errors while fostering a culture of zero-defect ownership and continuous curriculum improvement. In the afternoon, you focus on Process Governance and the COE (Correction of Errors). You collaborate with cross-functional stakeholders to lead Root Cause Analysis reviews and propose structural guardrails to bridge gaps in our policies and processes. You relentlessly seek out the "voice of the client" to validate the accuracy and integrity of our data output. You end the day by leading data-driven defect reviews, highlighting the sharpest analysts, and ensuring our onboarding ecosystem delivers highly proficient, cross-trained associates. What You Will Deliver - First 30 Days (Audit & Calibrate): Take full ownership of the centralized Quality and training layer. Audit current baseline metrics and launch weekly defect and quality reviews. - First 60-90 Days: Establish the unified Quality-to-Training feedback loop. Demonstrate a measurable decrease in repeat defects. - After 6 months: Drive floor-wide accuracy to a >98% baseline and restructure the new-hire onboarding curriculum to reduce speed-to-proficiency ramp time by 15%. Qualifications - 5+ years of overall experience in data operations, data quality, system quality, quality testing, training lead or quality and training coordinator role. - 2+ years of direct people management experience. - 2+ years of performance metrics, process improvement or lean techniques experience. - Excellent written and verbal communication skills. - Demonstrated ability to plan, organize, and execute learning interventions and projects from concept to completion. - Experience in HITL quality and MT (Machine Teaching) - Working knowledge of prompt engineering and AI workflows. - Understanding of data annotation and quality metrics. - Proficiency in Excel and data analysis tools. - Knowledge of advanced Excel, Power BI, Prompt Engineering and Lean Methodology is a must. - Six sigma (GB) certification is a massive plus. Company Description At MediaRadar, we are committed to creating an inclusive and accessible workplace where everyone can thrive. We believe that diversity of backgrounds, perspectives, and experiences makes us stronger and more innovative. We are proud to be an Equal Opportunity Employer and make employment decisions without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, or any other legally protected status. We are also committed to ensuring our recruitment process is accessible to all applicants. If you need a reasonable accommodation during the application or interview process, please contact us at careers@mediaradar.com.

Role Description We are looking for a Client Project Manager to join our Commercial team in the US, focused on owning and growing strategic client relationships. - Accountable for ensuring our customers achieve clear, ongoing value from nPlan. - Work closely with client organisations to coordinate successful engagements, align stakeholders, and ensure nPlan is embedded effectively across their teams. - Primary focus on client engagement, success, retention, and expansion, acting as the central point of ownership for each engagement. - Real autonomy from day one, with the trust to manage priorities, shape client strategies, and collaborate internally to deliver outcomes that matter. - Remote-first role with occasional travel within North America (approximately 3–5 times per year) and limited international travel for client or team meetings (1–2 times per year). Qualifications - Experience in construction or infrastructure environments, including: - At least 2 years in project management, project controls, or construction management, or - 3+ years in construction technology or a related field. - A solid understanding of planning and scheduling concepts, sufficient to engage credibly with project teams. - Strong communication skills and confidence engaging stakeholders at different levels of an organisation. - Experience supporting or leading process change initiatives, particularly where technology played a role. - A customer-first mindset, with strong relationship-building skills and a focus on long-term partnerships. - Excellent organisational skills, with the ability to manage multiple client engagements effectively. - Please include the word “crane” in your application. Requirements - This role exists to ensure customers consistently realise value from nPlan and choose to continue and expand their engagement with us. - Client account ownership: Act as the primary point of contact for assigned clients, ensuring clarity, momentum, and satisfaction across the engagement lifecycle. - Value delivery: Understand each customer’s goals and ensure nPlan is delivering against them, coordinating internally where needed to resolve issues or improve outcomes. - Engagement and change management: Plan and manage onboarding, ongoing engagement, and renewal activity to ensure a seamless customer experience. - Commercial support: Identify opportunities to deepen relationships and expand usage of nPlan, working with internal teams to support account growth. - Stakeholder relationships: Build and maintain trusted relationships across client organisations, ensuring alignment and advocacy. Benefits - Competitive salary of $120k-$150k OTE, along with generous equity — when nPlan succeeds, so do you. - Flexible hours, remote-first. - Generous holiday, private medical insurance, personal learning and development budget, enhanced family and sick leave, and more. - Room to grow — we’re approaching 50 people and scaling fast. - Guided by our values: Learn from Everything. Be Radically Truthful. Aim High, Run Fast. Application Process - Once you’ve applied, you will hear from us within a week. - Interview stages typically include: - A 30 minute intro chat - A role-specific interview or assignment - An interview focusing on our culture and values - A final stage to test collaboration with our team (on-site or remote) - We aim to complete the process within 3–4 weeks but can move faster if necessary. - We want every candidate to have a positive experience — and we’ll keep you informed every step of the way. Accessibility & Inclusion We’re committed to building a diverse and inclusive workplace and we welcome applicants from all backgrounds. If you need adjustments during the hiring process, please let us know.