GiveDirectly

• Manage and coach the team (currently two managers, five ICs) to develop as true business partners • Build a team culture of accountability, proactive ownership, and continuous improvement • Create clarity on roles, workload, and capacity across the team • Manage the transition of external contractor support as internal team capacity grows • Personally advise, as needed, on the most complex, senior, and high-stakes searches (Director+, technical, or time-sensitive roles) • Own Greenhouse: configuration, data quality, reporting, and AI tooling — and lead the team's thoughtful integration of AI tools to improve speed and quality without compromising candidate experience • Establish recruiting metrics that matter [time-to-fill, pipeline conversion, source effectiveness, hiring manager satisfaction] and use them to drive decisions • Standardize and simplify processes across the full hiring lifecycle, from JD creation through offer • Develop and embed structured interview frameworks and calibration practices that reduce bias and improve hiring quality • Build hiring manager capability: role kick-off rigor, interview training, feedback calibration, and shared accountability for outcomes • Build GiveDirectly's outbound sourcing capability from the ground up [this largely does not exist today] • Develop sourcing strategies for the talent markets that matter most: global development, tech for good, field operations, and senior functional roles across Africa, Europe, and North America • Build and maintain relationships with Africa-based recruiting networks for senior and hard-to-fill roles where standard channels fall short • Create and maintain warm pipelines for critical role families, including passive candidates for Senior Manager+ positions • Update and sharpen GiveDirectly's careers page and employer brand presence to attract the right talent across global markets • Partner with hiring managers and senior leaders to shift TA's role from reactive fulfillment to proactive planning • Lead role criticality assessments, helping the business distinguish between backfills, growth hires, and strategic bets, and sequence recruiting resources accordingly • Build and own headcount planning and management processes in partnership with Finance and People Ops, including scenario planning for significant potential growth • Translate growth scenarios into staffing models, sourcing lead times, and capacity plans • Advise on workforce planning, including succession gaps, role design, and organizational readiness for scale • Contribute to building the data infrastructure that connects recruiting activity to org-level talent strategy

Role Description GiveDirectly has crossed $1B in cash delivered to people living in poverty, and we’re building the finance function to match that scale. The Senior Manager, Finance - DRC is a pivotal role in GiveDirectly's finance structure. This position will lead a finance pod responsible for end-to-end financial management for DRC and potentially additional countries or areas of operation. The Senior Manager will report to the Controller while maintaining strong collaborative relationships with Country Directors and implementing a centralized yet accountable finance model. Reports to: Controller Level: Senior Manager Location: DRC, Goma What you’ll do: - Financial Management & Reporting - Serve as the primary finance contact for DRC and potential additional assigned countries, providing financial oversight and support to the Country Director. - Lead budgeting, forecasting, Budget-to-Actual reviews, donor financial reporting, and invoicing. - Coordinate monthly, quarterly, and annual close processes, ensuring accurate and timely financial reporting. - Oversee country-level accounting activities, including transaction review, coding, reconciliations, and financial data integrity. - Provide hands-on support to country teams through regular financial reviews, spot checks, and field visits to strengthen financial management and operational planning. - Compliance, Controls & Risk Management - Strengthen internal controls, compliance, and fraud prevention in DRC and potential additional assigned countries. - Monitor financial and operational risks and implement appropriate mitigation measures, including spot checks of transactions, advances, allowances, and supporting documentation. - Ensure compliance with donor requirements, local regulations, tax obligations, and organizational policies. - Lead country audit preparation, external reporting requirements, and follow-up on audit findings. - Manage relationships with banks, auditors, regulators, and government stakeholders to support treasury operations, compliance, and organizational representation. - Team Leadership & Operational Excellence - Lead and develop a pod of finance staff, establishing clear accountability and performance expectations. - Drive process and system improvements to enhance efficiency, accuracy, and consistency across finance operations. - Partner with country teams to build financial management capacity and provide day-to-day support on finance, procurement, and operational processes. - Collaborate with the broader finance team on systems improvements, automation, better use of AI, and process standardization. - Foster strong working relationships across country and global teams, serving as a bridge between local operations and central finance functions. Qualifications - Bachelor’s degree in finance, accounting, business, or equivalent practical experience. - 5+ years of professional experience in accounting or finance, with strong experience in budgeting and reporting. - Fluency in English and French. - OHADA experience is preferred. - Competence in spreadsheets and financial & accounting software (e.g. Intacct, QuickBooks), and enthusiasm for using AI and automation. - Proven experience working in a fast-paced, high volume, or matrixed work environment. - Alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. Benefits - A positive and supportive team with opportunities for advancement. - A demonstrated commitment to helping all staff develop and grow. - A competitive salary, including bonus. - A robust health benefits plan (exact details will vary by country). - Unlimited PTO (that we encourage staff to take!). - Desk allowance and flexible work location. Compensation - Base Salary: $90,000 - Bonus at Target Performance: 15% (~$9,000 with potential for upside. For reference, with the organization’s current performance multiplier, this amount would be $10,530 in 2025) - Estimated Total Compensation at Target: $99,000+ Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

• Own and drive global budgeting, forecasting, and long-range planning processes, in partnership with finance business partners and programmatic staff. • Improve the tools and processes behind budgeting, forecasting, and reporting. • Conduct financial analyses across Programs, Growth, Product, and Shared Services to identify trends, risks, and opportunities. • Support initiatives such as cost-efficiency efforts, resource allocation analyses, and scenario planning. • Help leaders in the organization identify and answer high-impact financial questions.

• Own the engineering organization for cash delivery platform • Own multi-year technical strategy for the platform • Protect and scale the culture as we grow • Own engineering delivery • Drive operational excellence • Represent engineering at the leadership level • Coach and develop engineers through 1:1s • Set the technical quality bar

Title: US Program Associate Location: Cleveland, OH Hybrid Job Description: GiveDirectly has delivered more than $1B in cash directly to 2+ million people living in poverty across 15 countries since 2011. We believe cash transfers are one of the most scalable, cost-effective, and dignified forms of aid, with the research to back it up. Our work has been covered by The Economist, NPR, TED, and The Washington Post. We are one of Time100’s Most Influential Companies of 2026. Our culture is candid, analytical, and non-hierarchical. We support high ownership and real professional growth. Curious about what it's really like to work here? Read our values and hear from the people who do. If they resonate, this could be a great fit! Location: Cleveland, Ohio; For this role, we are looking for candidates based in Cleveland or the greater Cleveland area. About this role The U.S. Program Associate will support implementation for large-scale cash initiatives in the U.S. As a critical member of GiveDirectly’s U.S. programs team, you will support operations, internal coordination, and team processes. You will often be the project point person for community engagement and customer service. You will be expected to support Managers and Senior Managers across multiple projects, and as a result, you must be excited to work in a fast-paced environment and be comfortable managing multiple workstreams at one time. Through this, you will have the opportunity to learn and develop new skills on a fast-growing team. Associates should be able to: - Support multiple projects and workstreams simultaneously (multi-task), especially by driving process (e.g. metric tracking, survey design) - Over time, own whole components of projects, including but not limited to customer service and/or delivering payments - Proactively identify areas for efficiency in projects and team management (e.g. streamlining customer service management) - Support community engagement and coordination, including acting as a liaison for partner organizations and community members as appropriate Reports to: US Program Manager Level: Associate Travel Requirement: This role will require commuting within a candidate’s base location 2-4 days per month in order to support in-person activities related to community outreach and program launch, with the potential for other travel within Ohio. This travel would require a car, driver’s license, and insurance. In addition, there will be travel to New York or elsewhere in the US for team events 2-3 times per year. Costs incurred for work-related travel outside of Cleveland will be reimbursed. What you’ll do: This position will primarily support Rx Kids, a universal, unconditional cash allowance program targeted at expectant parents and infants. The program is running in over 40 communities in Michigan and is now expanding to the State of Ohio. This role is expected to work closely with our program partners, including Michigan State University, First Year Cleveland, and local community partners. The program will launch in Cleveland, but as it expands, you may be expected to support additional Rx Kids communities. Key responsibilities are described below (please note that percentage breakdowns are approximate and may vary): Recipient Experience & Customer Service (40%) - Lead customer service, including directly supporting recipients via an email-based help desk and through phone support, with the potential to oversee additional customer service staff or contractors as the program scales - Coach applicants through the intake process with a focus on applicants who are experiencing significant barriers - Case manage applicant/recipient concerns, adhering to GiveDirectly’s safeguarding and protection policies - Meet periodically with recipients in person to build trust and to identify problems or areas for program or process improvements - Serve as a trusted resource for recipients, responding to their communications in a timely and professional manner - Respond to and resolve one-off recipient issues through communication, data entry, and/or escalation of more serious matters to the appropriate individuals Direct Program Support (40%) - Support a range of operational and project management duties to ensure GiveDirectly’s U.S. projects are executed with excellence and in line with our values, particularly “recipients first” - Lead select operational processes, including conducting verification of applications directly and overseeing other verification staff as the program scalesSupport other field ops processes, including payments and follow-up surveys, and execution across various program stages - Support whole-team knowledge management and process documentation, refreshing protocol and process docs regularly - Work closely with other members of the U.S. team to identify process challenges and propose solutions (e.g. increasing operational efficiency, improving recipient experience) - Become an expert in the various tech systems used to support project execution and excellence - Track and report operational and efficiency metrics - May be responsible for managing other individuals, such as verification support staff - Coordinate with internal and external stakeholders, including with tech partners, research partners, and customer service teams Community Engagement (20%) - Cultivate and maintain relationships with implementing partners, key community members, and local service organizations - Serve as the local program representative and community liaison for Rx Kids, supporting local partners and educating community members of program policies - Build knowledge of the community we are working in, and support with identifying existing local resources or services relevant for recipients - Organize and attend events, conferences, and similar programs to sensitize communities on program benefits and requirements - Collaborate with communication team members to develop and execute on storytelling plans - Participate in program evaluation and scoping strategies to improve program operations and enhance recipient satisfaction What you’ll bring: Exceptional alignment with GiveDirectly Values and active demonstration of our core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. - Fluency in English is required, proficiency in Spanish, Arabic, or Chinese is a plus - 2+ years of work or volunteer experience in a role that required project management and people management/coordination - Exceptional communication, organizational, and time-management skills - Strong customer service instincts, including skilled problem solving, patience, and high emotional intelligence - Ability to manage day-to-day operations and propose & implement process improvements - Ability to quickly learn and become proficient in new technological platforms - Demonstrated ability to work in a highly independent and self-directed manner, while effectively communicating upwardly about gaps and risks - Enthusiasm for fast-paced environments, which may lack a pre-defined playbook for success and involve significant “learning by doing” - We welcome and strongly encourage applications from candidates who have personal or professional experience in the low-income and/or historically marginalized communities that we serve. Compensation At GiveDirectly, we strive to pay our employees generously and equitably. We use an accredited third party salary aggregator to ensure that staff’s total compensation package (base compensation + bonus) falls within the 75th percentile of similar roles, at similar organizations. We also have a no negotiation policy to ensure we are paying staff equitably across roles. The base salary for this role is $77,147 USD / annually. Why work at GiveDirectly? At GiveDirectly, we work to ensure that you have everything you need to excel in your role and on your team, including: - A positive and supportive team with opportunities for advancement - A demonstrated commitment to helping all staff develop and grow - A competitive salary, including bonus - A robust health benefits plan (exact details will vary by country) - Unlimited PTO (that we encourage staff to take!) - Desk allowance and flexible work location Venue: We conduct interviews over Google Meet with camera on (unless communicated otherwise). Accessibility: Closed captioning is available during all Google Meet interviews, and interviewers will also post interview questions in the chat box throughout the call. If you need assistance accessing either of these features, please let your interviewer know at the start of your interview! We’re committed to running an inclusive and accessible application process for all of our open roles. If there are questions or concerns you have about the accessibility of our hiring process, we warmly invite you to reach out to careers@givedirectly.org. Working at GiveDirectly GiveDirectly is an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to the person’s race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Flagging for US applicants: We invite you to "Know Your Rights" as an applicant. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. We may also employ other robust pre-hire screens, including in-depth reference checks, criminal background checks, and sanctions screens. These efforts help us continue to build and maintain trust with the communities we work with, and prevent abuse to our recipients and staff. **GD is committed to observing all local, national and international laws that protect people and basic human rights of all. GD is committed to a policy of “zero tolerance when it comes to preventing, reporting, or responding to any form of abuse or exploitation.” and expects anyone who works for GD to uphold the protection and safeguarding of our recipients as a priority.** Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs. Want to put your best foot forward on your GiveDirectly application? Take a look at our Candidate Application Prep Guide!

Role Description The Safeguarding Associate ensures that GiveDirectly’s activities are planned and delivered in ways that prevent abuse and support appropriate and timely responses to safeguarding concerns. The role works closely with staff and communities to identify and reduce safeguarding risks, promote safe behaviours, and strengthen confidence in our reporting pathways. This position upholds high safeguarding standards, reinforces trust, and ensures that all aspects of work protect the dignity and rights of recipients. What you’ll do: - Conduct safeguarding risk assessments and review operational tools to identify safeguarding risks, informed by direct engagement with communities, recipients, and staff, in order to take early action to prevent abuse. - Receive, document, and support responses to safeguarding concerns in line with our case management protocol by using survivor centred practice and established escalation pathways. - Establish, develop, and maintain a network of safeguarding focal points across the country to strengthen localised and collaborative risk identification and promote safeguarding best practice. - Maintain and strengthen signposting and referral pathways by mapping and engaging trusted local service providers. - Contribute safeguarding expertise to planning, design, and delivery to ensure that GiveDirectly’s activities remain safe, inclusive, and respectful. - Deliver ongoing safeguarding training, onboarding, and sensitisation sessions for staff and partners, and support teams to apply best safeguarding practice consistently and promote safe behaviours. - Represent safeguarding needs in field operations and maintain trusted relationships with local leaders, partners, and community actors. - Monitor safeguarding trends and incidents, prepare self assessments and routine reports, and escalate and address gaps in safeguarding practices appropriately. Qualifications - Exceptional alignment with GiveDirectly Values and active demonstration of core competencies: emotional intelligence, problem solving, project management, follow-through, and fostering inclusivity. - Language Requirement: Fluency in English. Spanish or Arabic are desirable. - Minimum of 3 years experience in safeguarding, protection, social work, or related operational roles, particularly within the United States. - Strong judgement and the ability to take timely and appropriate action in sensitive or complex safeguarding situations. - Experience and comfort talking to individuals in sensitive situations. - Confidence in identifying safeguarding risks across activities and supporting staff to apply safe planning and safeguarding best practice consistently. - Understanding of and commitment to survivor centred practice, confidentiality, and ethical decision making. - Strong communication, facilitation, and documentation skills, including the ability to explain safeguarding obligations clearly and engage staff and community members respectfully. - High levels of organisation, reliability, and attention to detail when maintaining safeguarding records, logs, and reports. - Ability to work independently in field settings and remotely, manage competing priorities, and uphold safeguarding standards with professionalism and integrity. Compensation The base salary for this role is $6,241.67/monthly ($74,900/annually). Benefits - A supportive team that works hard and cares hard. - Flexible paid time off that staff is encouraged to take. - Allowances for desk set-up and learning and development. Commitment to Safeguarding As a global organization working with communities to eliminate extreme poverty, GiveDirectly takes the safeguarding of its recipients, staff, and partners seriously. To that end, GiveDirectly is a member of the Misconduct Disclosure Scheme, and will systematically check with previous employers about any abuse or misconduct related matters involving potential new hires. Reasonable Accommodations We are committed to fostering an inclusive and accessible work environment. If you require any accommodations during the application or interview process, or to perform the essential functions of the role, please email us at careers@givedirectly.org with the email subject “Accommodation Needed”. We will work with you to ensure reasonable accommodations are made to support your needs.

• Lead geospatial analysis design: Work with the GiveDirectly research team to translate research hypotheses about market effects into testable geospatial proxies (e.g., agricultural intensification, road quality, population clustering, infrastructure development). • Source and evaluate imagery options: Identify, assess, and procure satellite imagery or telecom data from various sources for study areas; evaluate data quality, temporal resolution, and suitability for hypothesis testing. • Conduct exploratory analysis, and interpret findings: Execute spatial analysis on smaller samples of pilot data to detect changes in agricultural composition, cultivation intensity, infrastructure, and spatial patterns of economic activity. • Develop repeatable analysis scripts: Build reproducible, well-documented code (Python/R/GIS tools) for automated detection and quantification of landscape and infrastructure changes over time. • Document and communicate: Create clear technical documentation, methodology notes, and findings summaries suitable for both technical and non-technical audiences.

• This position will be responsible for pitching GiveDirectly programs and research to key media and thought leaders, reporting directly to the Senior Manager of Media and Strategic Communications. • This person will be pitching traditional media and supporting GiveDirectly’s surrogate strategy — cultivating relationships with public intellectuals, newsletter writers, podcasters, and other content creators who can serve as credible, independent advocates for cash transfers to high-value audiences. • In addition, this person will help build the infrastructure that makes the team smarter and faster. This includes maintaining and improving internal systems and being the in-team expert on AI-powered tools and automation.

• Lead and grow a portfolio: Own strategic engagement and pipeline development across institutional and foundation partners. • Represent GiveDirectly externally: Drive external engagement across funded and strategic partnerships, leading meetings and relationship management. • Prospect and plan systematically: Monitor and synthesize funding trends and donor priorities. • Write compellingly: Draft high-quality fundraising materials that translate complex research into clear narratives for donor audiences. • Manage complex projects: Navigate complexity and bring creative problem-solving. • Develop others: Support and mentor colleagues across teams, building confidence in proposal writing and strategic communication.

• Implement approaches for systematically assessing needs in crisis-affected populations. • Incorporate traditional humanitarian data sources (e.g., needs assessments, poverty statistics, vulnerability indices, displacement monitoring, etc.) and novel data sources (e.g., geospatial imagery, call detail records, social media, crowd-sourcing, etc.) into GD’s targeting systems. • Provide clear targeting analysis with relevant subpopulations for emergency cash programs as a service to other teams, visualizing data on maps and dashboards. • Based on determined targeting criteria, general recipient lists of individuals to be enrolled in GD EC programs. • Provide targeting analysis services for both GD’s preparedness and response states – scoping and prioritizing relevant subpopulations based on pre-existing risks and delivering on-demand analysis during response deployments (remote). • Monitor global risks and crises, providing analysis for GD teams to make activation decisions. • Communicate with humanitarian agencies, data providers, and crisis monitoring organizations to integrate reliable event and assessment data into GD’s workflow. • Participate in product development from problem discovery and user requirements gathering to launch and iteration, working with engineering, data science, and operations. • Conduct agile iterative experiments and pilots to validate assumptions about crisis detection and targeting, using results to refine strategy. • Define and track success metrics for targeting tools, ensuring outputs are timely, relevant, and usable in the field. • Maintain internal data source documentation, including a qualitative assessment of accuracy, reliability, and limitations of sources and datasets. • Continuously evaluate and improve targeting approaches for speed, accuracy, and inclusivity, while maintaining humanitarian principles. • Stay abreast of emerging technology and new data sources to ensure GD is leveraging cutting-edge approaches to targeting. • Document learning to scale best practices across different contexts.