• Lead the analysis, review, and reporting of Annual Recurring Revenue (ARR), including the reconciliation of ARR to recurring revenue to ensure consistency and accuracy across reporting. • Partner closely with the accounting team to evaluate actual billings against budget and plan and to explain key variances. • Review and validate the billings detail supporting ARR to confirm it is accurate, complete, and appropriate for use as a basis for forecasting. • Support the overall topline forecasting process across revenue and billings. • Prepare and present monthly ARR, billings, and recurring revenue results and KPIs to senior business leaders. • Analyze Net Revenue Retention (NRR) and Gross Revenue Retention (GRR), partnering with the business to understand the drivers of recurring revenue movement. • Serve as a primary FP&A contact for ARR and billings matters, collaborating across Finance, Accounting, and the broader business to align reporting and forecasting assumptions. • Evaluate and implement process improvements across ARR and billings reporting, and complete various ad hoc analyses as required.

• Serve as the Sales groups internal product owner of Salesforce by maintaining accounts, kiosk locations, opportunities, and pipeline with rigorous data hygiene and standards enforcement. • Own ecoATM's weekly pipeline forecast process — producing the single executable forecast used by Sales, Compliance, and Kiosk Operations to plan and prioritize. • Own the end-to-end administrative work of standing up new retail and mall partners and activating new kiosk sites within existing partner locations — from contract intake to system readiness. • Build and maintain executive-ready dashboards and reports that give leadership and the sales team real-time visibility into pipeline health, kiosk deployment status, and partner performance. • Identify opportunities to automate or streamline manual data workflows and advocate for the right solutions. • Proactively surface forecast risks and deployment bottlenecks; bring recommendations — not just observations — to leadership.

• Your main goal will be to make Salesforce a scalable, reliable operating backbone for n8n’s GTM teams by improving automation, data quality, and core revenue workflows across Sales, Partnerships, and Customer Success. • Own hands-on Salesforce configuration and automation (Flows, validation rules, fields, layouts, permissions) to keep GTM teams moving fast and safely. • Troubleshoot issues end-to-end, identify root causes, and implement durable fixes (not just workarounds). • Improve documentation and change management so critical workflows are understandable, maintainable, and auditable. • Build and improve workflows across lead routing, opportunity management, CPQ-adjacent processes, approvals, and forecasting hygiene. • Partner with stakeholders to translate business needs into clear requirements, then ship pragmatic solutions with the right guardrails. • Balance speed and quality: deliver quick wins while steadily improving system architecture and reducing complexity. • Support Partner Operations and Customer Success Operations with scalable Salesforce workflows (partner deal motions, lifecycle handoffs, operational reporting). • Run structured intake and prioritization for Salesforce requests—setting expectations, communicating trade-offs, and keeping stakeholders aligned. • Improve data quality and operational visibility through better schema design, governance, and reporting foundations.

Role Description The Senior Vice President, Revenue Operations & Commercial Enablement leads Circana's global commercial operating model, driving revenue growth, seller productivity, operational excellence, and compliance across the commercial lifecycle. - Oversee Revenue Operations, Order Management, CRM Data Governance, and Commercial Operations functions. - Optimize the path from pipeline creation through contract execution, renewal, and revenue realization. - Enable sales teams to spend more time selling and less time navigating operational processes. - Balance growth with operational rigor, ensuring scalable processes, strong governance, and audit readiness. - Seek a hands-on operator with experience in SaaS, data, analytics, insights, or AI-enabled businesses. Key Responsibilities - Enterprise Revenue Operating Model: - Design, own, and evolve the global revenue operations operating model. - Define connections between pipeline, pricing, contracts, orders, billing, and renewals. - Establish governance, decision rights, and escalation paths. - Simplify processes to increase selling capacity and productivity. - Sales Growth, Productivity & Performance Management: - Enable revenue growth by improving seller productivity and simplifying sales motions. - Partner with Sales Leadership to improve win rates, pipeline velocity, and forecast accuracy. - Establish KPI frameworks and performance reporting. - Ensure consistent pipeline management and CRM adoption. - Sales Compensation & Incentive Plan Design: - Lead the design and optimization of sales compensation and incentive plans. - Partner with HR, Finance, and Sales Leadership on pay mix, quota methodology, and governance processes. - Oversee incentive plan deployment and administration. - Monitor plan effectiveness and recommend adjustments. - Order-to-Cash Excellence: - Own the order-to-cash execution model. - Reduce cycle times and manual effort through process standardization and automation. - Ensure alignment across Order Management, Billing, Revenue Accounting, and Collections. - Drive operational excellence throughout the commercial lifecycle. - CRM Data Governance & Commercial Data Integrity: - Own the enterprise approach to CRM data governance. - Ensure CRM data is accurate and scalable. - Balance governance rigor with usability across the commercial organization. - Systems, Automation & Commercial Process Optimization: - Set the strategic roadmap for CRM and commercial technologies. - Prioritize investments that drive automation and improve data quality. - Ensure commercial systems evolve with business needs. - Commercial Insights & Executive Reporting: - Develop reliable reporting across seller productivity and revenue performance. - Translate operational data into actionable insights. - Provide executive leadership with visibility into performance trends. - SOX, Risk & Control Leadership: - Ensure commercial processes are designed with strong governance and compliance. - Partner with Finance and Compliance teams to define and test key controls. - Serve as the executive owner for audit readiness. - Leadership & Talent Development: - Lead and develop a global organization across Revenue Operations and Commercial Operations. - Build leadership depth and succession plans. - Establish clear operating rhythms and accountability measures. Success Metrics - Increased revenue predictability and forecast accuracy. - Improved seller productivity and reduced non-selling administrative work. - Strong pipeline management and CRM adoption. - Effective sales compensation programs aligned to business objectives. - Faster order cycle times and higher first-time-right execution. - Reduced billing, contracting, and operational errors. - Strong compliance and audit outcomes. - Increased automation and lower operational cost-to-serve. - High adoption of commercial processes, tools, and standards. Core Competencies - Enterprise Revenue Systems Thinking. - Growth & Control Balance. - Executive Influence. - Operational Rigor. - Change Leadership. - Talent & Organization Builder. - Business Judgment. Qualifications - 15+ years of experience in Revenue Operations, Sales Operations, or related functions. - 8–10+ years of leadership experience managing large, complex global teams. - Proven ownership of enterprise revenue operations across the commercial lifecycle. - Deep experience designing and managing sales compensation programs. - Demonstrated success improving seller productivity and commercial execution. - Strong knowledge of order-to-cash processes and revenue-related workflows. - Experience leading CRM strategy and data quality initiatives. - Hands-on experience with Salesforce, CPQ, and related technologies. - Strong financial acumen, including forecasting and pricing considerations. - Experience operating within SOX-controlled environments. - Proven ability to lead enterprise transformation efforts. - Strong executive presence with the ability to influence senior leaders. Education and Leadership - Bachelor’s degree required; MBA or advanced degree preferred. - Operates as a hands-on builder with an owner-operator mindset. - Proven change leader who has led enterprise-wide transformations. - Strong team builder with experience developing senior leaders. - High business judgment with the ability to balance growth and risk. - Comfort operating in complex, ambiguous environments. Preferred - Experience in AI, SaaS, or data and insights businesses. - Experience scaling revenue operations in high-growth environments. - Background integrating or standardizing fragmented commercial operations. - Experience working across multiple geographies with differing requirements. - Exposure to advanced analytics or AI-driven sales tools. Circana Behaviors - Stay Curious: Always asking the big questions. - Seek Clarity: Create clarity and inspire action. - Own the Outcome: Be accountable for decisions. - Center on the Client: Relentlessly add value for customers. - Be a Challenger: Strive for continuous improvement. - Champion Inclusivity: Foster trust and integrity. - Commit to each other: Contribute to making Circana a great place to work. Location This position can be located in the following area(s): Remote, US (Central or Eastern time zones preferred). Compensation The salary range for this role is $250,000 - $290,000 USD. This role is also eligible for bonus pay. Benefits - Paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. Application Process You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening.