• Serve as the Sales groups internal product owner of Salesforce by maintaining accounts, kiosk locations, opportunities, and pipeline with rigorous data hygiene and standards enforcement. • Own ecoATM's weekly pipeline forecast process — producing the single executable forecast used by Sales, Compliance, and Kiosk Operations to plan and prioritize. • Own the end-to-end administrative work of standing up new retail and mall partners and activating new kiosk sites within existing partner locations — from contract intake to system readiness. • Build and maintain executive-ready dashboards and reports that give leadership and the sales team real-time visibility into pipeline health, kiosk deployment status, and partner performance. • Identify opportunities to automate or streamline manual data workflows and advocate for the right solutions. • Proactively surface forecast risks and deployment bottlenecks; bring recommendations — not just observations — to leadership.

• Your main goal will be to make Salesforce a scalable, reliable operating backbone for n8n’s GTM teams by improving automation, data quality, and core revenue workflows across Sales, Partnerships, and Customer Success. • Own hands-on Salesforce configuration and automation (Flows, validation rules, fields, layouts, permissions) to keep GTM teams moving fast and safely. • Troubleshoot issues end-to-end, identify root causes, and implement durable fixes (not just workarounds). • Improve documentation and change management so critical workflows are understandable, maintainable, and auditable. • Build and improve workflows across lead routing, opportunity management, CPQ-adjacent processes, approvals, and forecasting hygiene. • Partner with stakeholders to translate business needs into clear requirements, then ship pragmatic solutions with the right guardrails. • Balance speed and quality: deliver quick wins while steadily improving system architecture and reducing complexity. • Support Partner Operations and Customer Success Operations with scalable Salesforce workflows (partner deal motions, lifecycle handoffs, operational reporting). • Run structured intake and prioritization for Salesforce requests—setting expectations, communicating trade-offs, and keeping stakeholders aligned. • Improve data quality and operational visibility through better schema design, governance, and reporting foundations.

Role Description The Senior Vice President, Revenue Operations & Commercial Enablement leads Circana's global commercial operating model, driving revenue growth, seller productivity, operational excellence, and compliance across the commercial lifecycle. - Oversee Revenue Operations, Order Management, CRM Data Governance, and Commercial Operations functions. - Optimize the path from pipeline creation through contract execution, renewal, and revenue realization. - Enable sales teams to spend more time selling and less time navigating operational processes. - Balance growth with operational rigor, ensuring scalable processes, strong governance, and audit readiness. - Seek a hands-on operator with experience in SaaS, data, analytics, insights, or AI-enabled businesses. Key Responsibilities - Enterprise Revenue Operating Model: - Design, own, and evolve the global revenue operations operating model. - Define connections between pipeline, pricing, contracts, orders, billing, and renewals. - Establish governance, decision rights, and escalation paths. - Simplify processes to increase selling capacity and productivity. - Sales Growth, Productivity & Performance Management: - Enable revenue growth by improving seller productivity and simplifying sales motions. - Partner with Sales Leadership to improve win rates, pipeline velocity, and forecast accuracy. - Establish KPI frameworks and performance reporting. - Ensure consistent pipeline management and CRM adoption. - Sales Compensation & Incentive Plan Design: - Lead the design and optimization of sales compensation and incentive plans. - Partner with HR, Finance, and Sales Leadership on pay mix, quota methodology, and governance processes. - Oversee incentive plan deployment and administration. - Monitor plan effectiveness and recommend adjustments. - Order-to-Cash Excellence: - Own the order-to-cash execution model. - Reduce cycle times and manual effort through process standardization and automation. - Ensure alignment across Order Management, Billing, Revenue Accounting, and Collections. - Drive operational excellence throughout the commercial lifecycle. - CRM Data Governance & Commercial Data Integrity: - Own the enterprise approach to CRM data governance. - Ensure CRM data is accurate and scalable. - Balance governance rigor with usability across the commercial organization. - Systems, Automation & Commercial Process Optimization: - Set the strategic roadmap for CRM and commercial technologies. - Prioritize investments that drive automation and improve data quality. - Ensure commercial systems evolve with business needs. - Commercial Insights & Executive Reporting: - Develop reliable reporting across seller productivity and revenue performance. - Translate operational data into actionable insights. - Provide executive leadership with visibility into performance trends. - SOX, Risk & Control Leadership: - Ensure commercial processes are designed with strong governance and compliance. - Partner with Finance and Compliance teams to define and test key controls. - Serve as the executive owner for audit readiness. - Leadership & Talent Development: - Lead and develop a global organization across Revenue Operations and Commercial Operations. - Build leadership depth and succession plans. - Establish clear operating rhythms and accountability measures. Success Metrics - Increased revenue predictability and forecast accuracy. - Improved seller productivity and reduced non-selling administrative work. - Strong pipeline management and CRM adoption. - Effective sales compensation programs aligned to business objectives. - Faster order cycle times and higher first-time-right execution. - Reduced billing, contracting, and operational errors. - Strong compliance and audit outcomes. - Increased automation and lower operational cost-to-serve. - High adoption of commercial processes, tools, and standards. Core Competencies - Enterprise Revenue Systems Thinking. - Growth & Control Balance. - Executive Influence. - Operational Rigor. - Change Leadership. - Talent & Organization Builder. - Business Judgment. Qualifications - 15+ years of experience in Revenue Operations, Sales Operations, or related functions. - 8–10+ years of leadership experience managing large, complex global teams. - Proven ownership of enterprise revenue operations across the commercial lifecycle. - Deep experience designing and managing sales compensation programs. - Demonstrated success improving seller productivity and commercial execution. - Strong knowledge of order-to-cash processes and revenue-related workflows. - Experience leading CRM strategy and data quality initiatives. - Hands-on experience with Salesforce, CPQ, and related technologies. - Strong financial acumen, including forecasting and pricing considerations. - Experience operating within SOX-controlled environments. - Proven ability to lead enterprise transformation efforts. - Strong executive presence with the ability to influence senior leaders. Education and Leadership - Bachelor’s degree required; MBA or advanced degree preferred. - Operates as a hands-on builder with an owner-operator mindset. - Proven change leader who has led enterprise-wide transformations. - Strong team builder with experience developing senior leaders. - High business judgment with the ability to balance growth and risk. - Comfort operating in complex, ambiguous environments. Preferred - Experience in AI, SaaS, or data and insights businesses. - Experience scaling revenue operations in high-growth environments. - Background integrating or standardizing fragmented commercial operations. - Experience working across multiple geographies with differing requirements. - Exposure to advanced analytics or AI-driven sales tools. Circana Behaviors - Stay Curious: Always asking the big questions. - Seek Clarity: Create clarity and inspire action. - Own the Outcome: Be accountable for decisions. - Center on the Client: Relentlessly add value for customers. - Be a Challenger: Strive for continuous improvement. - Champion Inclusivity: Foster trust and integrity. - Commit to each other: Contribute to making Circana a great place to work. Location This position can be located in the following area(s): Remote, US (Central or Eastern time zones preferred). Compensation The salary range for this role is $250,000 - $290,000 USD. This role is also eligible for bonus pay. Benefits - Paid time off. - Medical/dental/vision insurance. - 401(k) to eligible employees. Application Process You can apply for this role through the Circana careers website or Intranet site for internal candidates. This role is subject to AI-assisted screening.

Role Description To help us grow our global business, we are looking for a Commercial & Revenue Operations Manager (m/f/d) who will design, optimize, and scale the processes, systems, and insights that power our commercial teams to drive predictable, sustainable revenue growth. This role owns the commercial operating system that turns leads and product usage into recurring software revenue and makes the entire commercial function measurably more effective. You will work directly with the CEO and the Business Development function and build this out as the first dedicated commercial-operations hire. What you will own - Funnel and pipeline system: - Own the full funnel: lead to qualified opportunity to closed-won to onboarded to expansion. - Run the weekly pipeline review. - Own win/loss analysis and feed it back into targeting, messaging, and pricing. - SaaS revenue operations and metrics: - Build and maintain the commercial metrics that run a software business. - Own forecasting: weighted pipeline, realistic commit, and dashboards. - Quote-to-cash machinery: pricing tiers, subscription contracts, renewals tracking, and seat-expansion motions. - Product-led growth: - Own the trial-to-paid loop: self-serve and trial signups. - Sales enablement and Business Development Strategy: - Define and maintain the Ideal Customer Profile by segment. - Drive the continuous development of the business strategy. - Define and execute a strategy for the acquisition of prospective new customers. - Generate, respond to, and capitalize on business leads. - Act as the enabler between the company and existing partners. - Build the playbooks, outbound sequences, battlecards, and call-prep. - Own the outbound infrastructure and sequences. - Marketing operations (operations only): - Own the operational and analytical side of marketing. - Own the martech and commercial tool stack. - Events and reporting: - Operational side of the conferences that matter. - Weekly reporting on conversion, pipeline health, and revenue metrics. Qualifications - 4-6 years in revenue operations, sales operations, or commercial operations in a B2B software or SaaS business. - Fluent in SaaS commercial metrics: ARR/MRR, CAC, LTV, net revenue retention, churn, pipeline coverage, stage conversion. - Strong with the modern commercial stack: CRM, outbound, marketing automation, web and product analytics. - Comfortable with a product-led motion. - Highly organised and detail obsessed. - Enough scientific literacy to operate credibly in pharma and biotech conversations. - Writes and speaks clearly in English; German useful, not required. - Temperamentally suited to a company in transition. Requirements - It is not a marketing design or content role. - It is not a CRM administrator role. - It is an operations role with teeth. Benefits - Flexible work hours and a home office policy. - An attractive remuneration package. - A dedicated budget for education programs and conferences. - A working environment that allows you to take ownership of projects and processes. - Responsibility, autonomy, participation, and career perspective.