ecoATM Gazelle

• Own day-to-day updates across Shopify sites for both ecoATM and Gazelle • Build and launch pages using PageFly (or another app of your choosing) • Translate Figma designs into live web experiences in our CMS (QA → production) • QA your own work to ensure accuracy, performance, and a seamless user experience • Troubleshoot issues independently and partner with engineering when needed • Create and iterate on landing pages for paid and organic campaigns across both brands • Collaborate with marketing stakeholders to bring campaigns to life quickly • Continuously refine user flows to improve conversion and engagement • Develop wireframes for marketing campaigns • Build best practice playbook for UX optimized asset implementation • Support and grow into ownership of A/B testing using Optimizely • Partner with marketing and UX to develop hypotheses and test ideas • Set up, launch, and monitor experiments end-to-end • Analyze results and clearly communicate what worked, what didn’t, and why • Identify ongoing opportunities to improve conversion rate and site performance • Work closely with Marketing, Product, UX/UI, and Engineering teams, bridging communications as it relates to the sites • Coordinate with external agencies to ensure Google Analytics tracking and tagging are properly implemented • Help manage the process of pushing updates from QA to production smoothly and efficiently.

• Design and operate scalable, secure cloud infrastructure (AWS, GCP, Azure) • Build and maintain Infrastructure as Code (Terraform, Pulumi, CloudFormation) • Own runtime platforms (Kubernetes, serverless, container platforms) • Containerization of .NET and Windows workloads • Evolve system architecture, scaling strategies, and failure handling to align with distributed, elastic environments • Shift mindset from static provisioning to dynamic, API-driven infrastructure • Design and implement robust CI/CD pipelines for multiple services and teams • Standardize build, test, and deployment workflows • Enable safe, fast releases through automation, testing, and progressive delivery strategies • Improve deployment frequency while reducing change failure rates • Move from primarily rolling deployments to more advanced deployment strategies • Build platform capabilities that make safe deployment strategies the default for engineering teams • Eliminate manual processes through automation and self-service tooling • Build internal developer tooling that reduce friction and cognitive load • Improve developer workflows across build, test, deploy, and operate phases • Drive adoption of platform capabilities across engineering teams • Integrate security into CI/CD pipelines and infrastructure workflows • Implement identity, secrets management, and secure supply chain practices • Ensure compliance with standards (SOC2, HIPAA, etc. where applicable) • Partner with security teams to embed controls into platform tooling • Redefine RBAC strategies across infrastructure, CI/CD, and Kubernetes environments • Act as a technical authority across DevOps, SRE, and platform engineering • Drive architectural decisions and long-term technical strategy • Mentor engineers and influence best practices across teams • Lead cross-team initiatives and platform adoption efforts • Partner with product engineering to improve delivery workflows • Work with SRE, security, and data teams to align platform capabilities • Collaborate with leadership on roadmap, priorities, and tradeoffs • Influence engineering culture toward automation and reliability.

• Lead and scale enterprise capital planning and investment governance process across Technology, Product, Engineering, and Operations. • Partner closely with senior leadership to drive investment decisions and bring discipline and transparency to capital deployment. • Own the end-to-end capital planning lifecycle, from intake and prioritization to approval, tracking, and post-investment performance evaluation. • Design, implement and operate a scalable capital budgeting process including project intake, scoring/prioritization, approval thresholds, funding allocation, and governance forums. • Implement and enforce CAPEX policies and approval workflows in partnership with Accounting and Leadership. • Lead capital governance forums and ensure consistent, disciplined decision-making across functions. • Improve transparency and accountability across the investment approval process. • Build and maintain rigorous capital models (NPV, IRR, payback, scenario/sensitivity analysis) and standardized business-case templates for companywide investments. • Evaluate trade-offs across projects and recommend funding prioritization tied to strategic objectives. • Translate complex financial analysis into clear, actionable insights for executive leadership.

• Develop and implement scalable database designs that meet business needs • Optimize and tune databases for performance, including query optimization, indexing strategies, and troubleshooting performance issues • Ensure data integrity and security by implementing best practices for backup, recovery, and access control • Work closely with developers, data scientists, and other stakeholders to understand data requirements and deliver solutions that align with project goals • Provide guidance and support to junior database engineers and other team members • Stay current with emerging database technologies and trends • Diagnose and resolve complex database issues

• Develop and implement scalable database designs that meet business needs. • Optimize and tune databases for performance, including query optimization, indexing strategies, and troubleshooting performance issues. • Ensure data integrity and security by implementing best practices for backup, recovery, and access control. • Work closely with developers, data scientists, and other stakeholders to understand data requirements and deliver solutions that align with project goals. • Provide guidance and support to junior database engineers and other team members. • Stay current with emerging database technologies and trends.

• Own the end-to-end product roadmap for device processing technology. • Achieve measurable reduction in cost per unit processed. • Develop homegrown inventory and operational systems. • Integrate and optimize Warehouse Management System. • Drive initiatives that create efficiency gains and additional value capture from devices. • Provide reporting and instrumentation for operational visibility.

• Develop and execute comprehensive account strategies that strengthen relationships, drive long term value, and deepen ecoATM’s integration within each retailer. • Partner with retail stakeholders and internal analytics teams to identify new store locations for kiosk installations. • Serve as senior liaison to cross functional leaders within strategic retail partners. • Drive profitable growth across assigned accounts by identifying new opportunities, optimizing underperforming locations, and ensuring consistent value delivery that supports long term renewals. • Expertly access, analyze, and interpret data to identify trends, uncover risks, and surface growth opportunities. • Lead joint business planning and deliver data driven quarterly business reviews. • Manage complex escalations with urgency and professionalism. • Collaborate closely with marketing, analytics, legal and regulatory teams including law enforcement partnerships. • Work with marketing teams to increase kiosk visibility and drive incremental foot traffic within partner locations. • Manage account level forecasting and financial performance. • Serve as the voice of the retailer within ecoATM, ensuring feedback informs product innovation, operational improvements, and long-term strategy.

• Own and close new retailer partnerships—meet/exceed new-business quota and deliver signed agreements, installed kiosks, and revenue. • Build and execute plans to close target retailers; identify decision makers, influencers, and buying committees; draft messaging and pitch materials • Run discovery to understand retailer objectives and constraints; develop tailored value propositions and ROI models for device recycling and trade-in. • Manage the full sales cycle from first outreach through signed contract and handoff to implementation; maintain momentum with clear close plans. • Lead negotiations and contract redlines (commercial terms, rent/revenue share, placement, SLAs, and legal/privacy/security requirements as applicable) to signature. • Prepare and deliver persuasive proposals and executive-ready presentations; present to VP/C-level stakeholders and cross-functional committees. • Drive outbound prospecting (cold calling, email, LinkedIn, partners, and events) to build pipeline—while prioritizing late-stage advancement and closing activity. • Coordinate internal stakeholders to create winning solutions and ensure deliverability across Legal, Marketing, Analytics and Account Management. • Refine our tradeshow strategy and represent ecoATM at key industry events; generate qualified opportunities and convert them to closed-won deals. • Stay informed on industry trends and maintain a deep understanding of the retailer ecosystem as well as smartphone and electronics recycling trends • Report on forces that shift strategic directions for account opportunities • Utilize Salesforce to manage full-cycle pipeline, forecasting, and reporting; maintain accurate stage hygiene, close dates, and next steps. • Partner with internal teams to translate prospect needs into clear requirements and a clean handoff once deals are signed. • Own weekly forecasting and performance updates; track pipeline health, stage conversion, win rates, cycle time, and forecast accuracy. • Work with Analytics on scoring potential retailer locations and building financial model proposals in Excel.

• Manage third party provider(s) of Sales and Use Tax, Property Tax, and Direct Taxes. • Responsible for the registration of business licenses with applicable states. • Manage and assist third-party tax providers in preparing tax filings.

• Lead and develop high-performing teams, establishing clear goals, KPIs, and accountability. • Oversee end-to-end AR processes, including billing, collections, cash application, reserves, and dispute resolution. • Ensure AR processes support accurate revenue recognition and timely cash inflows. • Direct AP operations, ensuring accurate invoice processing, timely vendor payments, and strong fraud prevention controls. • Manage treasury activities, including daily cash management, cash forecasting, bank reconciliations, and banking relationships. • Ensure timely completion and review of reconciliations (cash, AR, AP, clearing accounts, etc.). • Coordinate with the Controller and broader Accounting team to meet close deadlines. • Review and approve journal entries within scope of responsibility. • Lead and support monthly close process, ensuring that all activities are accurately recorded and reconciled. • Ensure strong internal controls and compliance with company policies. • Support external audits by preparing schedules, documentation, and responding to auditor inquiries related to AR, AP, and Treasury. • Identify and implement process improvements, automation, and system enhancements to increase efficiency and scalability. • Serve as a trusted business partner to Finance, Operations, and other stakeholders on working capital and cash-related matters, identifying and mitigating operational and financial risks.