n8n

• Your goal will be to build and lead a world-class, AI-native Solutions Engineering organisation that enables n8n to win, deploy, and expand increasingly complex enterprise customers. • Build upon and own the global Solutions Engineering strategy, organisational design, and roadmap for the next stage of n8n’s growth. • Build a clear vision for how the organisation should evolve across mid-market, enterprise, partner, and post-sales motions. • Translate that vision into a practical sequence of priorities that balances immediate business needs with where n8n needs to be in the short-medium term future. • Design scalable and AI-native ways of working that increase the team’s impact without relying solely on additional headcount. • Establish differentiated playbooks for scaled mid-market engagements, complex enterprise sales cycles, strategic accounts, partner-led opportunities, and post-sales deployments. • Raise the quality of technical discovery, validation, pilots, and solution design so customers are ready to reach production successfully after signing. • Create repeatable one-to-many experiences that allow Solutions Engineers to focus their time on the highest-value and most technically complex opportunities. • Ensure partners and global systems integrators have the technical enablement, materials, and support they need to deliver successful customer outcomes. • Lead a global Solutions Engineering organisation of approximately 15 people (including 2 Team Leads) and prepare the team to scale significantly as n8n grows. • Coach and develop our existing frontline leaders, helping them become stronger people managers, technical leaders, and strategic business partners. • Define what great performance looks like across each Solutions Engineering motion and equip the team with the training, tools, and feedback needed to achieve it. • Stay close enough to the work to coach through complex engagements, remove obstacles, and help the team execute while the organisation continues to mature. • Represent Solutions Engineering as a senior member of the global sales leadership team, bringing a clear technical and customer perspective to strategic decisions. • Act as a key connection between go-to-market and Product, translating field insights into technically credible and actionable feedback. • Partner closely with Sales, Customer Success, Partnerships, Product, Product Marketing, and Engineering to improve the full customer lifecycle. • Help prioritise the capabilities required to make new products and features demonstrable, deployable, and production-ready for global enterprises.

• Design and evolve the frontend platform foundations that power n8n’s workflow-building experience. • Enable product engineers and the open-source community to ship complex, reliable, and high-performance user experiences across cloud and self-hosted deployments. • Take ownership of core frontend platform domains and help shape the architecture behind one of the most flexible automation products in the market. • Own and evolve core frontend platform primitives that make n8n’s workflow builder scalable, extensible, and maintainable. • Strengthen platform contracts such as plugin systems, extension points, and frontend developer experience. • Help modularize a large, evolving frontend codebase so product teams can build confidently on top of shared foundations. • Work on the architecture behind n8n’s canvas-based workflow building experience. • Build and improve real-time collaboration capabilities using approaches such as WebSockets, CRDTs, or multiplayer synchronization patterns. • Design frontend systems with correctness, accessibility, and user experience in mind, especially for complex interactive workflows. • Improve rendering performance, runtime behavior, and responsiveness across complex workflow-building experiences. • Use performance measurement, profiling, and optimization techniques to identify bottlenecks and improve user experience. • Contribute to web worker orchestration and other frontend infrastructure that helps n8n scale to more complex use cases. • Drive technical decisions through clear proposals, RFCs, and collaborative engineering discussions. • Partner closely with product engineers, QA, DX, Security, Staff Architects, and the open-source community to ensure platform changes integrate smoothly. • Support peers through code reviews, pairing, mentoring, and knowledge sharing.

Role Description As a Customer Success Manager for our Guided segment, you will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the US Central region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders. In addition, you’ll help design scalable playbooks and programs that improve customer outcomes across the broader customer base. Working closely with Support, Solutions Engineering, Product, and Sales, you’ll turn technical success into durable revenue growth by driving adoption, renewals, and expansion opportunities that contribute to strong enterprise net revenue retention. What You’ll Be Doing - Own a portfolio of n8n enterprise customers, acting as the primary post-sales partner across onboarding, adoption, and renewal. - Lead customer kickoffs and success planning, aligning stakeholders on goals, timelines, responsibilities, and measurable outcomes. - Drive onboarding and enablement across technical and business audiences, accelerating time-to-value and unblocking implementation challenges. - Establish a strong operating cadence (health checks, executive syncs, QBRs), using customer data and adoption insights to guide priorities and decisions. - Monitor customer health and product usage signals to proactively identify risks, manage escalations, and maintain stakeholder alignment. - Quantify and communicate business value throughout the customer lifecycle, building ROI narratives tied to adoption, efficiency gains, and business impact. - Identify and progress expansion opportunities (upsell/cross-sell), partnering with Account Executives on account strategies that drive customer growth. - Partner closely with Support, Solutions Engineering, and Product teams to resolve blockers quickly and deliver a seamless customer experience. - Provide structured, actionable feedback to Product and Engineering, representing customer needs and helping shape roadmap priorities. Qualifications - Enterprise Customer Success experience: You’ve managed a portfolio of enterprise SaaS customers and can confidently run kickoffs, onboardings, stakeholder alignment, and QBRs end-to-end. - Value & outcomes mindset: You’re comfortable translating product usage into measurable business outcomes, ROI, and executive-ready narratives. - Technical fluency: You can engage credibly with IT and engineering stakeholders across topics like APIs, integrations, authentication, environments, and automation architecture — and know when to escalate. - Commercial acumen: You’ve supported renewals and expansion opportunities (upsell/cross-sell), with a track record of driving retention and growth outcomes. - Operational rigor: You run a structured operating cadence, manage competing priorities effectively, and keep stakeholders aligned with strong follow-through. - Clear, high-trust communication: You communicate clearly with both technical builders and executive stakeholders, and you’re known for building durable customer relationships. - Cross-functional leadership: You partner effectively with Sales, Support, Solutions Engineering, and Product to unblock customers and improve the customer journey. - Builder mindset in ambiguity: You thrive in fast-moving environments, take ownership, and enjoy building processes as the company scales. Nice-to-haves - Automation + AI curiosity: You’ve used automation, AI tools, or workflow platforms before and can bring ideas that improve customer value realization. - Startup/scale-up experience: You’ve operated in high-growth environments and enjoy “building the plane while flying it.” - Multi-region collaboration experience: You’ve worked with distributed teams and enterprise stakeholders across multiple US time zones or globally. - Technical or STEM education: Degree or equivalent experience in a technical field such as Computer Science, Engineering, or similar. - Familiarity with n8n or similar platforms: Experience with workflow automation, integration, or iPaaS platforms will help you ramp quickly. Benefits - Competitive compensation: We offer fair and attractive pay. - Ownership: Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance: We work hard but ensure you have time to recharge: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness: - Europe: We provide benefits according to local country norms. - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning: - Europe: We provide pension contributions according to local country norms. - US: 401(k) retirement plan with a 4% employer match. - Financial security: - Europe: We provide benefits according to local country norms. - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth: We hire rising stars who grow with us! You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team: We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first: Our team works remotely across Europe, with regular off-sites for team bonding. Some roles, like sales in the US, are hybrid—please check the job description. - Giving back: We're big fans of open source, and you'll get $100 per month to support projects you care about. - AI enablement: We believe in working smarter—everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. - Transparency: We all know what everyone’s working on, how the company is doing—the whole shebang.

• Own the full sales cycle from inbound lead qualification to close, focusing on mid-market accounts • Engage technical buyers, guiding them through the evaluation process • Manage and expand an already strong US pipeline—50% of our pipeline is US-based • Work closely with Solutions Engineers and Customer Success to demonstrate the power of n8n • Refine and shape our US sales motion alongside leadership • Be a key voice in our US expansion, helping to build the foundation for future growth.

• Your main goal will be to turn n8n’s most strategic enterprise deployments into production-ready success stories by embedding on-site, solving real customer problems, and building reusable automation patterns that shape our product. • Drive high-impact enterprise deployments • Embed on-site with enterprise customers for focused 5-day deployment engagements, arriving with a hypothesis and leaving with production workflows in place. • Partner closely with Deployment Strategists to align technical execution with customer priorities, stakeholder needs, and adoption goals. • Build trust with technical and non-technical stakeholders by turning complex customer environments into clear, actionable solutions. • Build production-grade automation solutions • Design and build workflows, integrations, and custom nodes tailored to each customer’s environment and scalable beyond the initial use case. • Extend existing n8n nodes or add missing functionality where needed to unlock high-value enterprise use cases. • Translate ambiguous business problems into concrete automation designs that prioritize real customer value over technical complexity. • Work across industries and tech stacks, getting productive quickly in new environments. • Bridge customer needs with Product and Engineering • Identify when a bespoke customer requirement should become a reusable node improvement, product feature, or platform capability. • Create a clear feedback loop with Product and Engineering by documenting technical gaps, customer context, implementation learnings, and prioritization signals. • Contribute reusable learnings, workflows, custom nodes, and integration patterns to an internal playbook library. • Turn customer learnings into product and playbooks • Identify when a bespoke customer requirement should become a core product feature and document it clearly for Product. • Contribute reusable learnings, workflows, and patterns to an internal playbook library. • Help ensure every engagement makes the next one faster, stronger, and more productized. • Keep engagements focused and scalable • Deliver time-boxed customer engagements with clear outcomes, rather than open-ended professional services work. • Build solutions that customers can own and operate themselves. • Know when to build, when to simplify, and when to push back to avoid unnecessary complexity.

Role Description Your main goal will be to help enterprise customers turn automation from isolated workflow wins into a scalable operating model that drives measurable business impact. - Drive customer outcomes during deployments. - Lead the organizational workstream during focused on-site deployments, from executive kickoff to closeout. - Partner closely with a Forward Deployed Engineer to turn customer problems into adopted workflows that solve real operational pain. - Keep the engagement focused on the highest-value opportunities, not just the most technically interesting ones. Build the automation operating model: - Guide customers in implementing the automation operating and governance model they need to scale n8n sustainably. - Help define ownership, decision-making, prioritization, enablement, and adoption practices across technical and business teams. - Leave customers more capable and confident by making automation part of how their organization works. Identify, prioritize, and prove automation opportunities: - Map business processes to uncover high-impact automation opportunities across unfamiliar customer environments. - Develop and manage an automation roadmap with clear prioritization criteria, sequencing, and ROI logic. - Build business cases in the customer’s language by estimating impact, modeling value, and connecting automation to executive priorities. Navigate organizations and scale what works: - Build trust across technical teams, operators, executives, champions, skeptics, and the people who actually make decisions. - Identify upsell and expansion signals during engagements and hand them cleanly to the Customer Success team. - Feed learnings from every deployment into n8n’s internal playbooks, product feedback loops, and repeatable deployment motions. Qualifications - Enterprise deployment experience: Worked in deployment, implementation, consulting, solutions, or technical customer success roles at a B2B software company. - On-site customer experience: Knowledge of driving adoption with enterprise customers in complex, high-stakes environments. - Business process mapping: Ability to walk into an unfamiliar operation, ask the right questions, and turn what you learn into clear automation opportunities. - Operating model thinking: Help customers define the governance, ownership, and ways of working needed to scale automation sustainably. - ROI and prioritization: Build value cases, estimate impact, and help customers prioritize an automation roadmap based on business outcomes. - Technical fluency: Understand technical architecture, can demo convincingly, and can spot when a solution is not aligned with the customer’s needs. - Organizational navigation: Build trust across levels, manage competing priorities, and identify who can actually make decisions. - Storytelling: Make complex technical concepts clear, compelling, and easy for senior stakeholders to champion internally. - Travel readiness: Willing to travel for on-site engagements roughly 30–50% of the time across Europe. - English fluency: Communicate clearly and confidently in English with technical, operational, and executive audiences. Requirements - Nice-to-haves: - European languages: Speak one or more additional European languages. - Automation experience: Helped customers adopt workflow automation, integration, AI automation, or internal tooling platforms. - Change management: Guided teams through new operating models, governance processes, or technology adoption programs. - Enterprise transformation: Worked on transformation initiatives where success depended on stakeholder alignment, enablement, and measurable business outcomes. - Product feedback instincts: Turn field learnings into crisp feedback that helps product and engineering teams build what customers actually need. Benefits - Competitive compensation: Fair and attractive pay. - Ownership: Get a slice of n8n with equity. - Work/life balance: - Europe: 30 days of vacation, plus public holidays. - US: 20 vacation days, 8 sick days, plus public holidays. - Health & wellness: - Europe: Benefits according to local country norms. - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families. - Future planning: - Europe: Pension contributions according to local country norms. - US: 401(k) retirement plan with a 4% employer match. - Financial security: - Europe: Benefits according to local country norms. - US: Company-paid short-term and long-term disability insurance, plus life insurance. - Career growth: €1K (or equivalent) per year to spend on courses, books, events, or coaching. - A passionate team: Regular hackathons to build the coolest things with our product. - Remote-first: Team works remotely across Europe, with regular off-sites for team bonding. - Giving back: $100 per month to support open source projects. - AI enablement: Unlimited AI budget to explore and use the best tools. - Transparency: Everyone knows what everyone’s working on and how the company is doing.

• Drive high-impact enterprise deployments • Embed on-site with enterprise customers for focused 5-day deployment engagements, arriving with a hypothesis and leaving with production workflows in place. • Partner closely with Deployment Strategists to align technical execution with customer priorities, stakeholder needs, and adoption goals. • Build trust with technical and non-technical stakeholders by turning complex customer environments into clear, actionable solutions. • Design and build workflows, integrations, and custom nodes tailored to each customer’s environment and scalable beyond the initial use case. • Extend existing n8n nodes or add missing functionality where needed to unlock high-value enterprise use cases. • Translate ambiguous business problems into concrete automation designs that prioritize real customer value over technical complexity. • Identify when a bespoke customer requirement should become a reusable node improvement, product feature, or platform capability. • Create a clear feedback loop with Product and Engineering by documenting technical gaps, customer context, implementation learnings, and prioritization signals. • Identify when a bespoke customer requirement should become a core product feature and document it clearly for Product. • Help ensure every engagement makes the next one faster, stronger, and more productized. • Deliver time-boxed customer engagements with clear outcomes, rather than open-ended professional services work. • Build solutions that customers can own and operate themselves. • Know when to build, when to simplify, and when to push back to avoid unnecessary complexity.

Role Description We’re hiring multiple AI Product Managers across levels to help shape that layer. You might be a Senior Product Manager who has shipped AI products to real users, or an early-career builder with unusually strong product and AI instincts with a track record of making things. Either way, we care about whether you can turn ambitious, occasionally chaotic AI ideas into product experiences that users can trust, understand, and build with. You’ll own one focused AI workstream. Depending on your level, you may lead it independently or work alongside a senior PM who acts as your primary mentor. In both cases, you’ll be close to users, close to the technology, and close to the future of AI products. This is not an ML platform or research role. We’re looking for people who have built with AI deeply: whether through production products, serious prototypes, public projects, agent workflows, evals, or tools real users have touched. Where you might focus - AI Trust: Make AI on n8n trustworthy. - AI Building / Super Agent: Make n8n itself an AI-first product. If this sounds like the kind of ambiguity you like turning into product, hit apply. Qualifications - AI-native by default: you use tools like Claude Code, Cursor, Lovable, n8n, or similar regularly, and you follow the AI product space closely. - Product Management track record: You have successfully shipped real AI products, serious prototypes, public projects, agent workflows, eval suites, or tools used by real people. - Eval practice: You’ve built or meaningfully shaped evals, not just talked about them. - Harness literacy: You understand tool loops, planners, scaffolding, context management, and the practical constraints of agentic systems. - Strong product instincts: You think clearly about trade-offs, user value, product quality, and what should or should not be built. - UX taste: You know what good looks like and what beautiful UX feels like. - Comfort with ambiguity: You bring order to chaos, structure fuzzy problems, and make progress when there are dozens of possible directions. Requirements - For more senior candidates, we’ll also look for: - Shipped AI in production: Real LLM or agent features, real users, real failures you learned from. - 0-to-1 product ownership: You’ve owned ambiguous product areas from problem discovery through launch and iteration. - Data fluency: SQL, funnels, product metrics, and healthy skepticism of what metrics do and do not tell you. - Influence without authority: You can align engineering, design, data, and go-to-market teams around complex product decisions. - For earlier-career candidates, we’ll especially value: - High slope: you learn fast, ship fast, and raise the quality bar quickly. - Low PM baggage: you’re not overly attached to how PM “should” be done. - Deep AI tinkering: you’ve built or seriously experimented with non-trivial AI projects, even if they were solo or side projects. - Visible building: public demos, writing, talks, open-source work, or other proof that you learn by making. Benefits - Competitive compensation: We offer fair and attractive pay. - Ownership: Our core value is to “empower others,” and we mean it—you’ll get a slice of n8n with equity. - Work/life balance: - Europe: 30 days of vacation, plus public holidays wherever you are. - US: 20 vacation days, 8 sick days, plus public holidays wherever you are. - Health & wellness: - Europe: We provide benefits according to local country norms. - US: Multiple low-premium, low-deductible medical plans with coverage for individuals and families—plus a no-cost premium HDHP option with a pre-seeded HSA—along with dental and vision coverage. - Future planning: - Europe: We provide pension contributions according to local country norms. - US: 401(k) retirement plan with a 4% employer match. - Financial security: - Europe: We provide benefits according to local country norms. - US: Company-paid short-term and long-term disability insurance, plus life insurance to support you and your loved ones. - Career growth: You’ll get €1K (or equivalent) per year to spend on courses, books, events, or coaching to level up your skills. - A passionate team: We love our product, and we prove it with regular hackathons where we see who can build the coolest thing with it! - Remote-first: Our team works remotely across Europe, with regular off-sites for team bonding. - Giving back: We're big fans of open source, and you'll get $100 per month to support projects you care about. - AI enablement: Everyone gets an unlimited AI budget to explore and use the best tools to boost productivity and creativity. - Transparency: We all know what everyone’s working on, how the company is doing—the whole shebang.

• Your main goal will be to make Salesforce a scalable, reliable operating backbone for n8n’s GTM teams by improving automation, data quality, and core revenue workflows across Sales, Partnerships, and Customer Success. • Own hands-on Salesforce configuration and automation (Flows, validation rules, fields, layouts, permissions) to keep GTM teams moving fast and safely. • Troubleshoot issues end-to-end, identify root causes, and implement durable fixes (not just workarounds). • Improve documentation and change management so critical workflows are understandable, maintainable, and auditable. • Build and improve workflows across lead routing, opportunity management, CPQ-adjacent processes, approvals, and forecasting hygiene. • Partner with stakeholders to translate business needs into clear requirements, then ship pragmatic solutions with the right guardrails. • Balance speed and quality: deliver quick wins while steadily improving system architecture and reducing complexity. • Support Partner Operations and Customer Success Operations with scalable Salesforce workflows (partner deal motions, lifecycle handoffs, operational reporting). • Run structured intake and prioritization for Salesforce requests—setting expectations, communicating trade-offs, and keeping stakeholders aligned. • Improve data quality and operational visibility through better schema design, governance, and reporting foundations.

• Your main goal will be to empower n8n enterprise users to treat automation as software, enabling them to develop, deploy, and scale mission-critical workflows with absolute confidence. • To do so, you’ll own product strategy and execution for n8n’s Enterprise team, focused on application lifecycle management, developer tools, and production-grade workflow operations: • Define how teams move workflows from development to production with clear environment separation and promotion paths. • Shape capabilities for workflow version history, rollback, branching, and conflict resolution. • Build product experiences that help engineering teams safely manage changes across mission-critical automations. • Own Git-based source control workflows that make n8n fit naturally into modern software development practices. • Work closely with Engineering and Design to deliver powerful yet intuitive tools for technical teams. • Translate complex developer workflows into product experiences that feel reliable, scalable, and easy to adopt. • Build visibility into workflow performance, usage, and reliability across environments and instances. • Define how enterprise teams manage external secrets, variables, and configuration across deployments. • Help customers operate n8n at scale through multi-instance management and cross-instance visibility. • Deeply engage with enterprise customers, engineering leaders, admins, and developers to understand their software delivery needs. • Prioritize ruthlessly across technical depth, usability, enterprise readiness, and long-term platform leverage. • Align Engineering, Design, Sales, Solutions Engineering, Customer Success, and leadership through clear strategy, specs, and communication.