Role Description You will serve as a leading TIC industry SME on strategic enterprise engagements leading discovery, aligning platform capability to real-world TIC workflows, and building client-side ownership. When TIC project demand allows, you will operate as a full-cycle Implementation Specialist across our broader client portfolio. This role blends deep TIC industry credibility, LIMS implementation expertise, workflow analysis, and customer-facing leadership. Your value is your depth of real-world TIC knowledge and your ability to translate that into implementations that optimize the ROI for our clients. Key Responsibilities - TIC Industry SME: - Serve as a primary TIC domain expert on enterprise client engagements. - Lead structured discovery sessions with lab and quality managers, lab analysts, and other stakeholders to document current-state workflows, pain points, and system requirements. - Validate test method mappings, instrument configurations, and calculation logic against real lab outputs. - Develop client super users and a client center of excellence. - Build and maintain the global lab rollout playbook. - Feed real-world TIC insights directly into product roadmap prioritization. - Implementation Leadership & Customer Partnership: - Lead full-cycle LIMS/QC as primary client-facing project resource. - Partner with lab, operations, IT, and compliance stakeholders to gather requirements and configure workflows. - Guide project planning and execution to ensure on-time delivery, adoption, and long-term success. - Serve as the primary implementation lead and refinery lab SME during customer deployments. - LIMS Configuration & Workflow Design: - Configure LIMS workflows to support sample tracking, QC testing and results validation, instrument data capture, product release, and compliance requirements. - Support instrument integration across GC/LC, titrators, AA/ICP, distillation, and other common analyzers. - Align configurations with ASTM-based testing and refinery quality operations. - Identify opportunities to replace or upgrade existing workflows and disparate systems as part of long-term platform strategy. - Training, Change Management & Adoption: - Deliver structured training across lab teams at varying technical skill levels. - Coach labs through rollout readiness, process changes, and system adoption. - Develop super users and internal champions who own the platform after go-live. - Produce documentation, SOPs, job aids, and knowledge transfer materials. - Continuous Improvement & Internal Contribution: - Troubleshoot technical and process issues during implementation and go-live support. - Identify opportunities to improve lab workflows, data quality, efficiency, and reporting through system optimization. - Provide structured feedback to internal product and development teams based on real-world client needs. - Support team standardization through reusable templates, configuration patterns, and best practices. - Mentor junior implementation specialists as needed. Qualifications - 5+ years inside TIC, contract laboratory operations a wide range of hands-on experiences required. - Familiarity with TIC ERP/LIMS platforms. - ISO 17025, ISO 9001, ASTM D6299, and EPA Part 1090 familiarity. - Demonstrated knowledge of ASTM-aligned lab testing, instrument maintenance and calibration, and quality and compliance systems. - Hands-on experience with LIMS, ERP, or lab automation systems as power user, administrator, or implementation lead. - Broad exposure across multiple lab disciplines, methodologies, and testing verticals. - Strong communication and training skills comfortable with a bench analyst and a VP on the same site visit, and credible with both. - Experience navigating complex, multi-stakeholder environments with competing priorities. - Willingness to travel 25–50% to client sites across the US and globally. Preferred Qualifications - Multi-site or global lab program exposure. - Experience as a Laboratory Manager or Supervisor, including cross-functional collaboration, scheduling, and performance coaching. - Working knowledge of SQL, Excel data handling, or basic IT/lab systems administration. - Experience in a client-facing advisory or consulting capacity. - Involvement in laboratory technology evaluation, selection, and rollout initiatives. Benefits - Work on the large-scale, dynamic enterprise TIC rollout - 100+ global labs. - Directly influence what we build next your field experience shapes the product roadmap. - Join a team that understands lab reality many of us have lived it. - Competitive compensation, benefits, remote flexibility, and meaningful customer-facing work. EOE Statement Datacor is an Equal Opportunity Employer and does not discriminate on the basis or race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. Use of AI During Interviews At Datacor, we value thoughtful problem-solving and authentic perspectives. To ensure a fair and consistent evaluation process, we ask that candidates do not use generative AI tools or outside assistance during live interviews unless explicitly stated otherwise. We're interested in hearing your experience, your approach, and how you think through challenges.

Role Description As an Implementation Consultant - EOR, you'll be a key project manager and a reliable support for our customers. You'll facilitate their first implementation with Remote, ensuring a smooth onboarding experience and helping to build the foundation for a strong, long-term partnership. - Act as a primary point of contact for multiple teams, including product and engineering. - Set customers up for success by being their go-to resource on core Remote products and solutions during the initial phase. Qualifications - 1-3 years of proven experience in a customer-facing role such as a Project Coordinator or Onboarding/Implementation role. - Solid understanding of the different stakeholders in your book of business. - Fluent written and spoken English, with well-structured communication skills. - Discovery skills with the ability to ask the right questions to understand a client’s basic setup, objectives, and needs. - Ability to work effectively with multiple internal stakeholders. - Experience in coordinating or supporting multiple projects with multiple stakeholders. - A real passion for problem-solving and willingness to explore solutions across various technical scenarios and customer verticals. Requirements - Knowledge of how global organizations and start-ups work is a plus. - Readiness to work in a fast-paced environment. - Understanding of remote working. Key Responsibilities - Support and coordinate the client implementation process using established implementation frameworks. - Assist in managing the transition from pre-sales engagement to post-sales handover. - Help internal stakeholders follow the established implementation plan. - Coordinate logistics for the Kick-Off Call with external and internal stakeholders. - Maintain project resources and keep stakeholders up-to-date on current stage and next steps. - Ensure the completion and delivery of the project within the scoped timeframe. - Develop a strong working knowledge across Remote products. - Act as a key liaison between multiple teams to facilitate project alignment and collaboration. - Be a Remote product ambassador, educating customers on product adoption and implementation. - Identify upselling and cross-selling opportunities during the Onboarding phase. - Prepare and facilitate the handover to the client's future Account Team. - Gather customer and team feedback to improve the product and processes. Benefits - Work from anywhere. - Flexible paid time off. - Flexible working hours (asynchronous). - 16 weeks paid parental leave. - Mental health support services. - Stock options. - Learning budget. - Home office budget & IT equipment. - Budget for local in-person social events or co-working spaces.

Role Description We’re looking for a Lead QA Analyst focused on UAT and implementation support, not traditional manual testing. This role owns end-to-end UAT planning and execution, coordinates offshore QA teams, and drives defect triage and resolution. The ideal candidate acts as a quality gate for business workflows, proactively identifies implementation risks, challenges incomplete or unclear testing evidence, and communicates go-live readiness clearly to stakeholders. This is a hands-on leadership role requiring strong ownership of UAT strategy, cross-functional coordination, and release readiness decisions. Core Responsibilities - Build and manage UAT test plans based on implementation scope, requirements, configuration, and business workflows. - Translate business requirements into clear test scenarios and expected outcomes. - Interact with our customers on their UAT testing needs. - Lead offshore QA resources by assigning daily priorities, reviewing execution, and validating test evidence. - Validate end-to-end implementation workflows, integrations, configuration, permissions, client-specific scenarios, and data setup. - Manage defect intake, triage, prioritization, retesting, and closure. - Communicate UAT status, open risks, blockers, and go-live readiness to project leadership. - Support production validation, post-release smoke testing, and lessons learned after implementation. Qualifications - 5+ years of software QA experience. - 3+ years as a QA Lead, UAT Lead, Implementation QA Lead, or Senior QA Analyst. - Experience overseeing or coordinating offshore QA teams. - Strong enterprise software and business workflow testing experience. - Strong defect management, triage, and risk communication skills. - Experience with test management tools such as Azure DevOps, Jira, qTest, TestRail, or similar. - Mortgage, fintech, LOS, compliance, document, integration, or configuration testing experience is a strong plus.

• Lead multiple end-to-end Paradox implementation projects integrated with Workday. • Gather business requirements and translate them into scalable Paradox solutions. • Configure and deploy conversational AI, workflow automation, employee self-service, and business process solutions utilizing the Paradox platform. • Design and implement integrations between Paradox and Workday. • Work across multiple Workday modules including (must have experience with least 2-3 modules): Core HCM, Recruiting, Talent & Performance, Learning, Compensation, Benefits, Absence Management, Time Tracking, Payroll (preferred). • Collaborate with Workday functional and technical teams to ensure seamless data flow and process automation. • Support solution design, configuration, testing, UAT, deployment, and post-production support. • Develop integration specifications, data mapping documents, and technical documentation. • Troubleshoot and resolve implementation and integration issues. • Provide recommendations on best practices, governance, and optimization opportunities. • Deliver stakeholder training and knowledge transfer sessions.