Remitly

Remitly is a global digital financial services company providing fast, affordable, and secure remittance services with the aim of making it easier for people to

Content Collections Operational Specialist

Location

United States

Posted

4 days ago

Salary

$68K - $119.4K / year

Seniority

Mid Level

No structured requirement data.

Job Description

Content Collections Operational Specialist

Remitly

Role Description Are you passionate about building scalable systems and operational frameworks that drive global sales success? Do you enjoy turning data into insight to power strategic decision-making across diverse teams? The Sales Operations Specialist is the operational backbone of the Court & Tribunal Data Access Program. You will design and manage systems, reporting, and performance frameworks that enable a global team to operate effectively. This role focuses on delivering accurate insights, aligning performance with business goals, and improving operational efficiency across regions. Responsibilities - Design, maintain, and improve CRM dashboards, reporting pipelines, and KPI frameworks - Develop metrics to measure success including content acquisition, coverage, and data quality - Build and maintain territory and opportunity maps aligned to market potential - Manage data hygiene across CRM and reporting systems for consistency - Prepare quarterly and annual performance reports for senior leadership - Collaborate with Program Director and Finance on compensation plan design and administration - Track performance data and manage payout workflows with transparency - Partner with cross-functional teams to support global program execution Qualifications - Experience in sales operations, business operations, or program management in a data-driven environment - Ability to design and maintain CRM systems and operational dashboards - Strong analytical and financial modeling skills, including managing incentive plans - Effective project management and stakeholder coordination across global teams - Strong communication skills with attention to clarity and data accuracy - Comfort working in a fast-paced, evolving environment with minimal supervision - Experience with public-sector or legal data programs is beneficial - Knowledge of tools such as Salesforce is preferred Benefits - Promote a healthy work/life balance across the organization - Numerous wellbeing initiatives - Shared parental leave - Study assistance and sabbaticals - Annual incentive bonus eligibility Working Pattern Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. Company Description LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

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