Fifth Third Bank

• Collaborating with Product Manager(s), Technology, Lines of Business, Risk, and other key partners • Define, prioritize, and manage the development of a product • Lead the implementation of product roadmap deliverables • Manage and prioritize the team’s backlog • Openly exchange ideas and opinions and elevate concerns • Ensure actions and behaviors drive a positive customer experience • Achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks

• Manage Product Development Team to ensure successful creation of new products and enhancement of current products • Manage overall product suite P&L to meet revenue and margin targets • Establish annual goals and objectives for each product • Oversee design and implementation of new products and services • Actively cultivate and manage relationships with key customers and internal business partners • Monitor industry trends and participate in forums and associations

• Execute fiduciary governance routines, oversight processes, and administrative controls across WAM. • Coordinate fiduciary‑related audits, reviews, and issue remediation tracking. • Oversee fiduciary governance reporting, dashboards, and metrics. • Lead administrative execution supporting fiduciary product oversight. • Drive enhancements to governance and administrative processes.

• Provides a wide range of duties related to the day-to-day sales functions of Mortgage Loan Originators • Acts as the main facilitator for communications between the MLO and sourcing agents, customers, vendors, and sales support • Confirms appointments and reviews with customer all documents needed at time of application to ensure efficiency • Assures all components to the file are ordered, copied and included in the loan package prior to processing • Serves as a liaison between Loan Consultant and Sales Support • Builds relationships with Realtors, Builders, Appraisers and Title Companies • Assists in other areas as needed

• Provide strategic insights to leadership. • Monitor industry trends and perform essential market research and analysis to define current and prospective customer needs. • Maintain and enhance industry knowledge via conferences, industry periodicals, market segment studies, focus groups, etc. • Develop product strategy to meet revenue and market share goals through product design, packaging, promotion, and margin management. • Actively participate in Pricing Committee and Production meetings. • Develop relationships with key internal and external partners, ensuring business line objectives are met. • Exercise direct supervision of assigned product segment managers and liaise with Division COO, marketing, and product sales managers. • Monitor and report product performance and profitability against established metrics. • Manage the overall P&L of the associated product lines. • Increase Bancorp product sales and revenue growth.

• Performs a wide range of duties related to the review of collateral for residential mortgages • Renders a collateral analysis and subsequent clearing conditions • Proactive in communicating the decision to the Loan Originator, Credit Underwriter, Processor

• Review and decision small business loan applications for high dollar and complex loans. • Assist peers through the loan decision process, offering expertise on financial analysis and loan structuring. • Responsible for spreading financial statements based on information provided in the loan package. • Provide loan decisions and/or credit recommendations based on a review of all underwriting criteria. • Perform global cash flow and balance sheet analysis for small-business healthcare loans of up to $2 million. • Prepare a written evaluation of a borrower's financial condition and future outlook, identifying risks and mitigation. • Collaborate with the sales team in developing loan structures that meet customer needs and adhere to the organizations risk appetite. • Assist and mentor fellow team members in portfolio monitoring. • Identify opportunities and recommend solutions for process improvements and software development. • Effectively communicate loan decision to loan originator.

• Review and decision small business loan requests within approved loan authority. • Assist junior loan underwriters through the loan decision process, offering expertise on financial analysis and loan structuring. • Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. • Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. • Operate within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types.

• Responsible for conducting and overseeing KYC due diligence activities for prospective and existing customers throughout the lifecycle of the banking relationship. • Evaluates customer risk and determines whether relationships align with the Bank’s risk appetite, regulatory requirements, and internal policies. • Manages customer onboarding activities, including the collection, review, validation, and processing of required customer documentation. • Demonstrates sound risk management practices by openly communicating concerns, adhering to established policies and procedures, and promoting a strong risk culture. • Accountable for delivering an exceptional customer experience while consistently identifying, assessing, monitoring, managing, and escalating risks.

• Managing the development and execution of the Credit Risk Review (CRR) Continuous Review program. • Critical evaluation of credit risk management processes across assigned Commercial or Consumer unit(s). • Participating in regular meetings with senior business leaders and personnel, regulators, and external auditors. • Analyzing and assessing credit risk in complex Commercial or Consumer borrowers. • Establishing risk-based business plans for assigned areas of responsibility. • Completing all aspects of required continuous review activities for assigned portfolios. • Presenting CRR activities and results at regular meetings.