Fifth Third Bank

Role Description Performs a wide range of duties related to the closing and funding of conventional, construction, and government residential mortgage loans. Responsible for preparing closing documents, funding the loan, and closing and auditing the most complex loans. Takes on a senior role related to the closing-funding process and assists in training new hires in the function. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties & Responsibilities: - Prepare and audit closing documents with a high level of accuracy and in a timely manner. - Ensure the data integrity on processing/closing system is accurate. - Communicate with escrow/title companies, loan originators, and other parties to ensure all conditions and regulatory requirements are met prior to funding. Obtain or request missing conditions. - Review signed closing documents to approve the funding of the loan. - Prepare for the disbursement of funds as per the terms of the transaction. - Perform various post closing tasks such as: - Auditing closed files, - Creating delivery-servicing packages, - Follow-up to internal and external customers for needed documents and insurance, - Ensuring all required documents are present in file prior to shipping to Central Files. - Actively participate in ongoing efforts to continually improve customer service for internal and external customers. - Responsible for appropriate section of HMDA Worksheet. - Review funding reports to ensure loans are funded within appropriate time frames. - Review exception reports to ensure all tasks are completed. - Assist in training new hires. - Take an active role as an escalation point within the team based on experience/knowledge. - Maintain knowledge of Fifth Third Mortgage Company's policies and procedures. - Perform any other duties as assigned. Qualifications - High school diploma or equivalent. - 5+ years previous Closing experience required. - Extensive knowledge of real estate documentation requirements and the closing process. - Extensive knowledge of Conventional, FHA, VA, Bond, Construction, 203K, and Living Trust loan Closings or a strong mix of listed loan types. - Excellent written and verbal communication skills. - Strong PC skills (MS Office) required, must have experience with Mortgage origination systems, platforms tools and technology. - Demonstrated organizational skills. - Demonstrated teamwork and customer service skills. - Demonstrated leadership skills. Requirements - Mortgage Closer III - Total Base Pay Range 45,100.00 - 85,600.00 USD Annual Benefits - Comprehensive benefits and differentiated compensation offerings. - Opportunity to participate in an incentive compensation plan based on performance. - Extensive benefits programs designed to support the individual needs of employees and their families, encompassing physical, financial, emotional, and social well-being. Company Description Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Role Description This person will be the first point of contact for customers who have general inquiries, concerns, or requests regarding their solar and home improvement loans. This role will require a high level of professionalism and the ability to provide world-class customer service when speaking with customers. - Promptly answer all incoming calls in a professional and friendly manner and determine the nature of the caller's request. - Provide outstanding service by answering questions and assisting with a wide range of support related to their solar system or loan application. - Assist customers with payment and billing questions. - Communicate and coordinate with internal departments as needed. - Follow up on customer interactions. - Perform customer identity verifications. - Document customer interactions with concise and detailed account notes. - Adhere to all Dividend policies and procedures. - Other projects and duties as assigned. Qualifications - Bilingual (English/Spanish) preferred but not required. - Must be available to work evenings and weekends and potentially in a remote work environment (position is local to San Diego, CA). - At least six months recent call center experience required. - High school graduate or equivalent. - Able to multi-task while providing accurate, efficient and exceptional service. - Excellent communication skills and a positive demeanor. - Proven organizational skills and ability to prioritize. - Experience with CRM required (Salesforce preferred). - Analytical and data-driven. - Ability to work well independently. - Excellent interpersonal and communication skills. Benefits At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities, and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. - Extensive benefits programs designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional, and social well-being. Company Description Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.

• Monitor system logs, respond to incidents, and preserve forensic evidence; escalate issues with appropriate severity and action items. • Serve as a Incident Handler / Commander during incidents. • Guide analysts through investigations and response activities; act as Incident Commander during active incidents and post-action events. • Review alerts, refine triage techniques, coach on detection logic, and lead incident handling and documentation. • Design playbooks, workflows, and detection content; participate in threat hunting and deep research analysis across all types of infrastructure. • Work with product owners and vendors to translate business priorities into security initiatives; assist in root cause analysis and remediation. • Ensure efforts support threat coverage, automation, and data quality; identify gaps in tooling and recommend solutions. • Participate in interview panels, shape onboarding materials, and mentor junior analysts. • Pursue certifications and training; share insights with the team and foster a learning culture. • Maintain knowledge of security technologies; assist lines of business in developing secure solutions. • Assess, implement, and manage security systems; provide technical assistance in detection and resolution of security problems. • Provide expertise and oversight for strategic Cyber projects to enhance capabilities and maturity. • Participate in on-call rotation to ensure timely response to incidents.

Role Description The Lead Innovation Software Engineer partners across Technology, Product, Strategy, and line-of-business teams to help define and demonstrate the future of Fifth Third Bank’s products, services, and enterprise architecture. This is a hands-on innovation role for a builder, strategist, and collaborator who can connect human-centered design with strong technical depth. The person in this role helps teams evaluate and apply emerging technologies, modern engineering practices, and new ways of working to accelerate product innovation and improve delivery. They may lead a major initiative or several smaller efforts while influencing stakeholders and development teams toward modern, practical solutions. This role offers the opportunity to work closely with production squads on meaningful, high-priority initiatives while gaining a deep understanding of the bank’s technology stack, products, and delivery environment. By pairing strategic thinking with real-world execution, the Lead Innovation Software Engineer helps turn ideas into practical demonstrations, prototypes, and capability visions that can influence enterprise direction. We are looking for someone with strong curiosity, a forward-looking mindset, and a passion for staying current on emerging technology and fintech trends. The Lead Innovation Software Engineer should be an active user of artificial intelligence and a thoughtful advocate for responsible adoption. This person brings creativity, analytical thinking, and strong communication to the role, using data, prototypes, and other tangible artifacts to explore ideas, improve processes, and help others understand what is possible and how we might achieve it. The Lead Innovation Software Engineer will be responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. This position acts as the liaison between the Risk, Audit and Analytic teams. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Qualifications - Bachelor’s degree in a STEM field or equivalent combination of education and relevant experience - 5+ years of experience in roles closely aligned to the responsibilities of this position - Strong front-end development experience delivering commercial solutions using modern web standards and frameworks such as HTML5, CSS, JavaScript, Angular, React, Vue, or similar tools - Strong back-end development experience working with APIs, services, event-driven architectures using Kafka, databases, SQL, and modern data platforms such as Snowflake - Deep experience with at least one server-side language such as Python, Java, Node.js, or PHP - Infrastructure experience building, configuring, and supporting scalable web applications in cloud or hosted environments such as AWS or Azure - Experience with modern server-side tooling, deployment practices, and hosting models - Experience working in a mature DevOps environment using version control, CI/CD, and automated testing practices - Proficiency with generative AI for productivity and full-lifecycle software development - Strong working knowledge of SQL and modern data platforms (e.g., Snowflake) - Familiarity with end-to-end data lifecycle—from ingestion through transformation to visualization - Strong understanding of agile product development and iterative delivery - Working knowledge of blockchain, digital assets, smart contracts, and web3 technologies - Excellent written and verbal communication skills - Ability to build trust with team members, business partners, and customers - Commitment to mentoring others and sharing knowledge, best practices, and lessons learned - Strong attention to detail Requirements - Recognize meaningful patterns across industry, technology, and cultural change and explain their business impact - Use systems thinking to connect ideas across products, platforms, teams, and enterprise capabilities - Design solutions with the broader business and technology ecosystem in mind - Apply structured problem solving and root cause analysis to address challenges and uncover new opportunities - Recommend technology options and design approaches to senior leaders and key stakeholders - Create compelling narratives, demonstrations, prototypes, and communications that bring concepts to life - Share lessons learned, best practices, and new ideas across the team and broader organization Benefits - Comprehensive benefits programs designed to support the individual needs of employees and their families - Physical, financial, emotional, and social well-being support - Eligible to participate in an incentive compensation plan based on performance Company Description Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

Role Description Manage business relationships and customer experience for companies with annual sales between $2-$5MM. Assist business owners in achieving financial goals through tailored financial solutions including loans, deposit products, treasury management, merchant processing, and all other applicable business banking solutions. - Focus on customer retention and growth through consultative sales and referrals from customers and branch partners. - Act as a resource/mentor for new and less experienced relationship managers. - Use sales and marketing tools to proactively reach out to business customers and set appointments for financial reviews. - Maintain in-depth knowledge of products/services to understand their needs and offer tailored recommendations. - Work independently with Business Development Partner on One Bank partnerships and branch referrals. - Partner independently with various bank teams to provide comprehensive solutions. - Follow all credit policies and adhere to Portfolio Management guidelines. - Achieve credit standards and metrics regarding asset quality and credit administration. - Monitor customer accounts and manage operational risks. - Complete all training on schedule, including sales, credit, product knowledge, and compliance. - Complete administrative tasks in a timely manner. Qualifications - Bachelor's degree required or equivalent work experience. - Minimum of 5+ years' sales experience; managing business banking or commercial relationships preferred. - Formalized credit training or equivalent credit risk experience preferred. - Proven ability to build new and existing business relationships and provide positive customer experience. - Strong business acumen, including detailed analysis and knowledge of accounting principles preferred. - Ability to effectively communicate with customers and employees. - Demonstrates strong verbal and written communication skills. - Comfort and familiarity with commercial lending principles. - Understanding of bank policy and procedures preferred. - General understanding of small and medium size companies preferred. - Knowledge of Business Banking, Treasury Management, FTPS, and other business solutions. - Analytical and negotiating skills. - Planning and organizational skills. - Proficiency in Microsoft Office and sales tools. - Possible regional/local travel. Requirements - Normal office environment with little exposure to dust, noise, temperature, and the like. - Extended viewing of CRT screen. Benefits - Comprehensive benefits programs designed to support the individual needs of employees and their families. - Physical, financial, emotional, and social well-being support. - Eligibility to participate in an incentive compensation plan based on company, line of business, and/or individual performance. Company Description Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status, or any other legally protected status.

Role Description The Lead Information Security Engineer on the Enterprise Vulnerability Management (EVM) Remediation team will support the continuous vulnerability remediation process and reduce the Fifth Third Bank’s attack surface across infrastructure, endpoints, and applications on prem and in cloud environments. The ideal candidate excels at deep investigative analysis into complex problems to identify risks and gaps before they can be exploited. They bring strong expertise across the full Vulnerability Management Lifecycle, including: - Asset discovery - Internal and external scanning - Contextual and risk-based analysis - CVE triage - Reporting - Remediation The successful candidate will play a key role in maintaining a strong security posture through close collaboration with infrastructure, development, product, and other teams across Fifth Third Bank to embed security from design through deployment and into ongoing operations. Qualifications - At least 6 years of related and recent hands-on experience in Vulnerability Management. - Strong attention to detail, and advanced understanding of security architecture, networking, operating systems, identity, and cloud services. - Demonstrated experience in risk articulation, and remediation strategies across common technology stacks. - Demonstrated experience triaging and prioritizing complex findings from scanning tools and translating technical findings into actionable remediation guidance. - Strong written and verbal communication skills, including the ability to communicate effectively with senior leaders and with deeply technical teams. - Proven analytical and problem-solving skills, including the ability to interpret large datasets and identify meaningful trends. - Experience collaborating across multiple teams and influencing outcomes without direct authority. - Bachelor’s degree in computer science/information systems or equivalent combination of education and experience. - Certifications such as Security+, CISSP, CISM, GIAC, or cloud certifications (AWS preferred). Requirements - Serve as the primary escalation point and subject matter expert for the most complex and high‑risk remediation issues across infrastructure, cloud, containers, applications, and code. - Provide advanced technical guidance on remediation paths, exploitability assessment, scanning output interpretation, and multi‑layered False Positive evaluations. - Stay up to date on the latest vulnerabilities, exploitation techniques, and exploits. - Independently own intake, investigation, escalation, and mitigation reviews for high-impact items such as critical vulnerabilities, emerging threats, and executive escalations. - Drive and own sophisticated remediation planning that includes dependency mapping, coordinated timelines, and long-term fixes. - Perform analytical reviews of large datasets to identify meaningful trends and shape targeted remediation campaigns for the highest areas of risk. - Conduct proactive follow-up on stalled plans and escalate appropriately when remediation does not progress. - Deliver expert-level communication to technical and non-technical stakeholders to ensure clarity of risk, urgency, and remediation requirements. - Oversee False Positive determinations, Exception requests, and Risk Acceptance submissions to ensure accuracy, thoroughness, and adherence to governance standards. - Partner with teams across Information Security and application teams across the Bank to ensure complex issues are addressed correctly and efficiently. Benefits - Total Base Pay Range: 82,100.00 - 172,500.00 USD Annual - Comprehensive benefits and differentiated compensation offerings. - Opportunity to participate in an incentive compensation plan based on performance. - Extensive benefits programs designed to support the individual needs of employees and their families. Company Description Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.

• Collaborating with Product Manager(s), Technology, Lines of Business, Risk, and other key partners • Define, prioritize, and manage the development of a product • Lead the implementation of product roadmap deliverables • Manage and prioritize the team’s backlog • Openly exchange ideas and opinions and elevate concerns • Ensure actions and behaviors drive a positive customer experience • Achieve results by consistently identifying, assessing, managing, monitoring, and reporting risks

• Manage Product Development Team to ensure successful creation of new products and enhancement of current products • Manage overall product suite P&L to meet revenue and margin targets • Establish annual goals and objectives for each product • Oversee design and implementation of new products and services • Actively cultivate and manage relationships with key customers and internal business partners • Monitor industry trends and participate in forums and associations

• Execute fiduciary governance routines, oversight processes, and administrative controls across WAM. • Coordinate fiduciary‑related audits, reviews, and issue remediation tracking. • Oversee fiduciary governance reporting, dashboards, and metrics. • Lead administrative execution supporting fiduciary product oversight. • Drive enhancements to governance and administrative processes.

• Provides a wide range of duties related to the day-to-day sales functions of Mortgage Loan Originators • Acts as the main facilitator for communications between the MLO and sourcing agents, customers, vendors, and sales support • Confirms appointments and reviews with customer all documents needed at time of application to ensure efficiency • Assures all components to the file are ordered, copied and included in the loan package prior to processing • Serves as a liaison between Loan Consultant and Sales Support • Builds relationships with Realtors, Builders, Appraisers and Title Companies • Assists in other areas as needed