Role Description This position is National Remote. You’ll enjoy the flexibility to telecommute from anywhere within the U.S. as you take on some tough challenges. This position is full time, Sunday - Saturday. Employees are required to have flexibility to work any of our 8-hour OR 10-hour shift schedules during our normal hours of 12:00 am - 12:00 pm (Department works 24 hours a day, 7 days a week). It may be necessary, given the business need, to work occasional overtime and weekends. We offer 3 weeks of paid training. The hours during training will be 8:00 am - 4:30 pm CST, Monday - Friday. Training will be conducted virtually from your home. Primary Responsibilities: - Providing telephonic customer service; including chat and video modalities. - Support the continuum of care for TRICARE Beneficiaries by scheduling a variety of medical services in accordance with Registered Nurse triage dispositions, customer availability, Military Treatment Facility (MTF) capabilities and contract guidelines. - Respond to a variety of inquiries and resolve issues with regard to TRICARE eligibility in a timely manner while maintaining sensitivity toward military culture. - Conduct customer contacts related to beneficiary support, referral follow-up, education and TRICARE resource inquiries. - Identify potential emergent concerns and follow contract specific protocol to connect beneficiaries to the TRICARE NAL clinical team and/or local emergency services. - Access written scheduling instructions and apply decision making to align contract requirements to those instructions. - Maintain constant awareness of individual contributor performance metrics and adjust performance to meet the needs of the population that we serve as well as the business. - Apply knowledge / skills to a range of complex activities and beneficiary interactions. - Demonstrates a great depth of knowledge / skills in own function. - Provides a high degree of accuracy in process adherence. - Work independently to direct customer interactions to full resolution while providing high quality service. Qualifications - High School Diploma / GED OR equivalent work experience. - Must be 18 years of age OR older. - 2+ years of clearly defined customer service experience. - Experience with asking appropriate questions and listening actively to identify root cause and path to resolution. - Experience with positively influencing working relationships with beneficiaries, co-workers, clinical team members, and Military Treatment Facilities. - Experience with multitasking, working efficiently, and consistently meeting performance standards in dynamic contact center environment. - Experience with identifying and understanding issues, problems and opportunities and comparing data from different sources to draw conclusions, determine appropriate course of action and provide effective one call resolution. - Experience with managing time and adherence to scheduled activities. - Experience with acquiring and maintaining the technical / professional expertise required to do the job effectively and to create positive beneficiary experiences. - Advanced keyboarding skills and computer literacy with the ability to navigate online resources, multiple applications as well as Microsoft Office suite. - Ability to obtain positive adjudication of background investigation, obtain common access card and government database provisioning. - Ability to self-manage credentials and security requirements related to provisioning. - United States Citizenship. - Ability to obtain favorable adjudication following submission of Defense Health Agency eQuip Form SF86. - Ability to work any of our full time, 8-hour OR 10-hour shift schedules during our normal hours of 12:00 am - 12:00 pm from Sunday - Saturday (Department works 24 hours a day, 7 days a week), including the flexibility to work occasional overtime and weekends given the business need. Preferred Qualifications - National Career Readiness Certificate. - Knowledge of relevant software, applications and equipment - database and web portal proficiency. - Military, TRICARE Beneficiary experience OR contact center experience. - Customer Service experience within a clinical environment. Telecommuting Requirements - Ability to keep all company sensitive documents secure (if applicable). - Required to have a dedicated work area established that is separated from other living areas and provides information privacy. - Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service (UHG requires a wired internet connection: cable, DSL or fiber internet service with Minimum speed standard of 25 Mb download/10-15 Mb upload. Wireless services such as satellite, hot spot, line of sight antenna cannot be used for telecommuting). - Ability to connect directly into internet via hard wire (either directly to modem or router). Soft Skills - Professional etiquette and interpersonal skills to support beneficiary communication, conduct outreach to TRICARE entities and create positive working relationships within the operational team. - Verbal and written communication skills with a high degree of accuracy in documentation. - Ability to interact with others in a way that promotes confidence, support and conveys the intentions of the organization and contract. - Ability to convey and receive information and ideas through a variety of media. - Ability to maintain effectiveness when experiencing frequent changes in workflow and the ability to effectively adjust to work within new work structures, processes, cultures and knowledge base. Pay and Benefits Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The hourly pay for this role will range from $16 - $29 per hour based on full-time employment. Application Deadline This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

Title: Mental Health Therapist Location: Work At Home-Georgia United States Job Description: We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time. This is a full-time remote position. Qualified candidates must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), or Licensed Marriage Family Therapist (LMFT) in Georgia. Join the MinuteClinic team, an industry-leading company for a refreshing change in a stable, consistent, and professional environment. We empower our therapists to practice at the top of their license with the support of our clinical care team, while reaching patients within their communities. What our Mental Health Therapists find at MinuteClinic: - Autonomy to build and grow the MinuteClinic practice without the burden payor contracting, credentialing, and billing. - Opportunities to provide psychosocial support and education needed to address the mental wellbeing of individuals, couples/families ages 13+. - Evidence-based care and access to assessment and treatment planning tools to elevate and support the continuity of care for patients. - Career growth and professional development within the organization. - In-depth training, development, and support. Required Qualifications - Current, active, and unencumbered state license as a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Mental Health Counselor (LMHC), or Licensed Marriage Family Therapist (LMFT). Will be required to obtain licenses to practice in multiple states based on business needs. - Proven excellent diagnostic, care collaboration, treatment planning, and short-term counseling skills leveraging evidence-based methodologies including but not limited to motivational interviewing, problem solving therapy, and cognitive behavioral therapy Preferred Qualifications - Demonstrated exceptional interpersonal and team skills - Experience with or willingness to learn and adapt to virtual therapy delivery - Proven deep understanding of the psychosocial aspects of illness and health - Tech-savvy and comfortable using electronic health record systems and engaging on multiple platforms - Demonstrated understanding of insurance, Medicaid, Medicare billing requirements - Evidence of strong crisis intervention skills - Previous experience in a mental health clinic or hospital setting Education - Completed Master's degree program from an accredited College or University. - Must be a Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), Licensed Clinical Mental Health Counselor (LCMHC), or Licensed Marriage and Family Therapist (LMFT) in Georgia. Bring your heart to CVS Health! Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand - with heart at its center - our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Pay Range The typical pay range for this role is: $26.01 - $56.14 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 08/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

• Assist with payer enrollment, credentialing, and clinical readiness activities • Participate in commercial and Medicaid payer enrollment processes • Complete and maintain CAQH and credentialing documentation • Review and sign provider enrollment applications and related attestations • Participate in occasional meetings related to network expansion and market launch • Participate in 1-2 user research interviews to understand the AZ landscape - provider attitudes, patient attitudes towards care • Help identify local key opinion leaders in the pediatric space and facilitate introductions where appropriate

Role Description The Thought Leader Liaison (TLL) builds and manages strategic relationships with a select group of U.S. external experts within assigned therapeutic areas across specialty groups to generate timely, actionable insights that inform brand strategy. The TLL plans and coordinates insight generation through ongoing interactions with external experts, congresses, and executive engagements, working closely with commercial, medical, and regulatory partners while maintaining executive presence and strict adherence to compliance requirements. TLLs will support approved Specialty Respiratory indications and relevant specialties within their geography, while helping prepare the organization for future launch opportunities through compliant disease-state education and insight generation activities. Key Responsibilities include: - External Expert Engagement & Relationship Management - Develop and maintain strategic relationships with assigned External Experts through meaningful, value-driven interactions. - Plan and execute compliant External Expert engagements aligned to brand priorities and External Expert needs outside of advisory and congress events. - Segment and manage a thought leader network to optimize engagement and insight generation. - Insight Generation & Strategic Impact - Compliantly elicit, document, and synthesize clinical, competitive, and strategic insights from External Experts. - Share insights with marketing senior leadership to inform brand strategy, resource allocation, and tactic development. - Seek compliant External Expert feedback on initiatives and materials. - Advisory, Peer to Peer & Congress Engagements - Plan and execute External Expert consulting engagements and advisory boards. - Coordinate and support External Expert executive interactions with commercial leadership. - Enable peer-to-peer education through speaker recommendations, development, training/operations support, and relationship management. - Lead sponsorship initiatives at Tier 1 congresses and serve as onsite host for product theater speakers and EE guests. - Cross-Functional & Operational Excellence - Partner effectively with medical, legal, compliance, regulatory, and marketing teams. - Apply strong project management skills to manage multiple priorities simultaneously. - Manage agency and vendor partners to ensure timely, high-quality execution. - Understand risk associated with the activities on Strategic Engagement and be adept and agile in their management and mitigation. Qualifications - Bachelor’s degree. - Minimum 10 years of experience in field sales, product marketing, or medical/clinical roles within pharma or biotech. - Specialty Respiratory Biologics experience required in one of the above functions. - Experience presenting to executive audiences (live and virtual) and influencing strategic decisions or stakeholder alignment. - Experience leveraging insights to guide strategy development and proactively refine approach in response to evolving data and market dynamics. - Valid driver’s license. - Willingness to travel 60–80%, including nights and weekends. Requirements - Master’s degree (preferred). - Strong account management and cross-functional leadership experience (preferred). - Marketing and/or sales management background (preferred). - Advanced project management and organizational skills (preferred). - Proven adherence to regulatory and compliance standards with proactive risk identification and mitigation (preferred). Benefits - Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.