Role Description The Thought Leader Liaison (TLL) builds and manages strategic relationships with a select group of U.S. external experts within assigned therapeutic areas across specialty groups to generate timely, actionable insights that inform brand strategy. The TLL plans and coordinates insight generation through ongoing interactions with external experts, congresses, and executive engagements, working closely with commercial, medical, and regulatory partners while maintaining executive presence and strict adherence to compliance requirements. TLLs will support approved Specialty Respiratory indications and relevant specialties within their geography, while helping prepare the organization for future launch opportunities through compliant disease-state education and insight generation activities. Key Responsibilities include: - External Expert Engagement & Relationship Management - Develop and maintain strategic relationships with assigned External Experts through meaningful, value-driven interactions. - Plan and execute compliant External Expert engagements aligned to brand priorities and External Expert needs outside of advisory and congress events. - Segment and manage a thought leader network to optimize engagement and insight generation. - Insight Generation & Strategic Impact - Compliantly elicit, document, and synthesize clinical, competitive, and strategic insights from External Experts. - Share insights with marketing senior leadership to inform brand strategy, resource allocation, and tactic development. - Seek compliant External Expert feedback on initiatives and materials. - Advisory, Peer to Peer & Congress Engagements - Plan and execute External Expert consulting engagements and advisory boards. - Coordinate and support External Expert executive interactions with commercial leadership. - Enable peer-to-peer education through speaker recommendations, development, training/operations support, and relationship management. - Lead sponsorship initiatives at Tier 1 congresses and serve as onsite host for product theater speakers and EE guests. - Cross-Functional & Operational Excellence - Partner effectively with medical, legal, compliance, regulatory, and marketing teams. - Apply strong project management skills to manage multiple priorities simultaneously. - Manage agency and vendor partners to ensure timely, high-quality execution. - Understand risk associated with the activities on Strategic Engagement and be adept and agile in their management and mitigation. Qualifications - Bachelor’s degree. - Minimum 10 years of experience in field sales, product marketing, or medical/clinical roles within pharma or biotech. - Specialty Respiratory Biologics experience required in one of the above functions. - Experience presenting to executive audiences (live and virtual) and influencing strategic decisions or stakeholder alignment. - Experience leveraging insights to guide strategy development and proactively refine approach in response to evolving data and market dynamics. - Valid driver’s license. - Willingness to travel 60–80%, including nights and weekends. Requirements - Master’s degree (preferred). - Strong account management and cross-functional leadership experience (preferred). - Marketing and/or sales management background (preferred). - Advanced project management and organizational skills (preferred). - Proven adherence to regulatory and compliance standards with proactive risk identification and mitigation (preferred). Benefits - Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Role Description The Care Concierge Coordinator will leverage their case management skills while solving complex problems in a fast-paced call center environment. Success in this role requires: - Effective case management - Strong communication skills - Empathy and compassion - Comprehensive assessment and evaluation of member’s therapy - Provider coordination - Effective time management to enable accurate processing of information for new and existing members The person in this role will need to have a strong work ethic, be impeccably organized, focused, proactive, and able to make an immediate positive impact on our members. Work Schedule: Two shifts available 9:00am-5:30pm ET and 11:30am - 8:00pm ET Training: Please note that the required training takes place both virtually and in person. The first two weeks are virtual classroom and hands-on training, and the third week is on-site in our Hayward, California, office at the expense of VIVIO Health. Qualifications - At least 3 years of experience in the healthcare industry, focusing on care coordination, member advocacy, or related roles - 3 or more years of customer service experience, case management preferably in healthcare - Call center experience is a plus - Proven experience working in a high-volume, fast-paced, evolving team environment - Ability to problem-solve, positively adapt to changing working conditions and multi-task - Passionate about improving healthcare and helping people with demonstrated success in a similar role - Exceptional communicator who can quickly get up to speed with the VIVIO Health program and effectively articulate its benefits - Responsible and reliable, taking ownership of work while looking to improve performance constantly - High attention to detail - High school diploma or GED - Available to work a full-time role between the hours of 11:00 AM - 8:00 PM ET or 9:00 AM - 5:30 PM ET - Able to consistently attend 3 weeks of training - 2 weeks virtual and 1 in person in Hayward, CA - Ability to travel onsite for training and collaboration in Hayward, CA - Bilingual is a plus - Remote role with limited travel requirements for training, meetings, and collaboration Requirements - Base pay $24/hour - Full time - Health Benefits - PTO - 401K employer match - Opportunity to work for a growing and innovative company - Dynamic and collaborative work environment - The chance to make a real impact with a Public Benefit Corporation Additional Information VIVIO Health is an Equal Opportunity Employer and does not unlawfully discriminate based on any status or condition protected by applicable federal, state, or local municipal law. All your information will be kept confidential according to EEO guidelines. Please be advised that job opportunities will only be extended after a candidate submits a completed job application and undergoes a thorough interview process, including 1:1 and/or group interviews via phone, video conferencing, and/or in-person. All legitimate correspondence from a VIVIO employee will come from our Smart Recruiter Applicant Tracking System "@smartrecruiter.com" or "@viviohealth.com" email accounts.

Role Description The Care Coordinator is responsible for taking inbound calls for all offices across the company’s network. Using effective communication over the phone, chat, and email that builds trust with patients and conveys the values of the company. Utilize the computer to enter patient data into the correct office schedules and collect the necessary information for successful treatment on appointment date. Average a set number of appointments determined by management each day. Make outbound calls to potential patients and patients that could not make it to their appointment, to gather interest in coming into the office for exams. Other tasks of duties may be assigned as needed by the business. Qualifications - Strong critical thinking skills - Strong written and verbal communication - Bilingual (Spanish) preferred - Prior experience in call center a plus Requirements - Brings value to patients at every opportunity - Achieves department goals through individual accountability and collaboration - Actively gains and grows in knowledge of the dental industry and practices - Uses sound judgement when evaluating potential patients and their need for care - Answers the phone in a timely manner to reduce abandoned/missed phone calls - Provides guidance and instructions to employees with less experience - Keeps detailed notes on patient interactions to ensure a successful office visit - Anticipates patients’ needs and identifies opportunities that benefit the patient - Supports offices by calling patients that missed appointments and re-books them - Other duties as assigned Benefits - Medical - Dental - Vision - 401K - Life Insurance - Vacation time - Other supplemental benefits

• Collaborate with a small disciplinary team comprised of a psychiatric physician, RN Director, and medical office coordinator providing services to the senior population. • Filling in as needed via telehealth when the full-time therapist is on PTO • Use evidenced based therapeutic approaches and develop, personalize, and update treatment plans with your team • Provide compliant documentation based on Medicare guidelines within a designated time-frame • Our main focus is utilizing group therapy but also include: Individual sessions Family therapy (as needed) Other duties as assigned