Role Description We are looking for Customer Advisors with Polish and English to support one of the world's leading e-commerce and digital content platforms. - Assist customers with inquiries related to audiobooks, music, and digital content - Provide friendly, accurate, and professional support - Resolve customer issues efficiently and ensure a positive customer experience - Represent the client's brand with excellence Qualifications - Fluent Polish and English (B2–C1) - Interest in books, authors, audiobooks, or podcasts is an advantage - Strong communication and problem-solving skills - Well-organized, customer-focused, and eager to learn Benefits - Fully remote position in Bulgaria - Working Hours: 10 am – 7 pm (Monday – Sunday) - Competitive salary - Permanent employment contract - Unlimited access to one of the biggest audiobook libraries in the world - Additional health and life insurance - 21 days paid annual leave - Food vouchers - Paid training and coaching - Career growth opportunities within a global company - Supportive international work environment

Title: Customer Service and Support Supervisor Location: Salem United States Job Description: Salary Range: $5,907 - $9,143 Position Type: Employee Position Title: Customer Service and Support Supervisor Job Description: Home - Oregon State Parks Salem, Oregon Welcome Statement Oregon Parks and Recreation Department (OPRD) is proud to care for Oregon’s extraordinary landscapes and rich cultural history. The department serves its visitors and all Oregonians through its properties and programs, and recognizes that the state’s resilience and beauty are strengthened by its diverse population. Oregon State Parks are public spaces where all are welcome. We value and serve everyone, and we are committed to providing safe and equitable access to state parks and agency programs. The department will not tolerate racism, harassment, discrimination or intimidation in any form. Your New Role As a Permanent, full-time, Business Operations Supervisor 2, you will provide strategic leadership and oversight for OPRD's frontline customer service team. In this role, you will ensure the effective delivery, efficiency, and continual improvement of agency-wide support and call center services. Your responsibilities will include supervising staff, managing performance, guiding training and development, overseeing budgets, and maintaining high service quality aligned with agency goals. You will deliver essential operational and administrative support to central office managers and employees, while ensuring the Information Call Center operates in an inclusive, customer-focused, and efficient manner. This position also coordinates backup support across multiple agency sections and divisions, including direct assistance to the Director, Executive Team, and Commission. Additionally, you will lead day-to-day operations, drive continuous improvement initiatives, and manage the call center platform contract, policies, and system enhancements. For a complete review of the position and responsibilities please click here. This position has the potential for hybrid-remote work; however, travel expenses to Salem for required in-person duties are not reimbursed. What's in it for you: An exciting opportunity to help millions of visitors connect with the top state parks across America; working alongside a dedicated, skilled, and passionate team of professionals. Additional benefits include: - Work/life balance, 11 paid holidays a year, and a competitive benefits package. - Advancement and learning opportunities that will help grow your career with the State of Oregon. Minimum Qualifications: - Four years of lead work, supervision, or progressively related experience; OR - one year of related experience and a bachelor’s degree in a related field. Special Requirements: - To be hired, a criminal record and driving record check must be completed that meets OPRD Criteria at the time of hire, and throughout employment while also maintaining a valid driver’s license. Desired Attributes: - Demonstrated success in training, motivating, assigning and evaluating work, disciplining, and coaching. - Experience recognizing, addressing, and managing conflict in a business or professional setting. - Experience making decisions related to workflow, priorities, and assignments. - Experience managing operations, projects, or teams. - Experience providing proactive, efficient customer service. - Experience managing a phone call center. - Proficiency with word processing, spreadsheets, databases, and electronic file management. - Experience evaluating statutory, rule, or system changes to ensure rules, processes, or procedures are compliant and meet all necessary requirements. - Skill presenting information clearly and logically, both orally and in writing.

Title: Senior Coordinator, Finance Support - Timekeeping (Hybrid) Locations: Greenville/Richardson TX, Cedar Rapids IA, Farmington CT, and Rockford IL. Work Type: Hybrid, Full Time Job ID: 01850552 Job Description: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses - Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services team: Global Time & Labor Management (TLM) is seeking a strong candidate who is focused on individual and team performance as well as continuous process improvement. Time & Labor Management is responsible for ensuring timecards are accurate and compliant with RTX policies, and Federal and State Labor Laws. This position will also be responsible for working ServiceNow tickets, from internal and external customers, that requires the ability to conduct research and perform calculations, analysis, and data entry to support labor processes.  The Time & Labor Management team manages a high volume, fast-paced process in a team-oriented environment with opportunities for continuously expanding responsibilities. What You Will Do - Documentation: Create and maintain process documentation for assigned tasks, regularly reviewing and refining documentation to reflect process changes, best practices and compliance requirements. - Reporting: Compile and analyze financial information for reports and metrics to other RTX departments, employees and supervisors. - Auditing: Perform calculations, analysis, and data entry to support the labor process including Continuous checks for work accuracy to detect and correct errors within current responsibilities. - Separations: Calculate and processing employee final paychecks daily by reviewing and reconciling timecards, including vacation or paid time off balances. - Communication: Effective customer support through reliable, quick, and accurate problem resolution. - Collaboration: coordinate with other RTX departments to guarantee precise responses and seamless operations. - Compliance: Understand and ensure compliance with federal & State wage and hour laws and RTX policies. Qualifications You Must Have - Typically requires an Associates degree (or other 2-year post high school training) with a minimum of 6 years of relevant payroll, timekeeping, finance, auditing, and/or compliance experience. - Strong PC-based skills; Experience demonstrating intermediate skills in MS Word and Excel (VLOOKUP, pivot tables, etc.) Qualifications We Prefer - Experience in Payroll or Timekeeping gained in a corporate environment. - Working knowledge of SAP, EV5, and WorkDay with emphasis within areas of Payroll or Timekeeping. - Detail oriented Self-starter with ability to multi-task, organize, and prioritize task to manage workload effectively with effective problem solving and decision-making skills to promote work efficiency. - Ability to provide exceptional customer service through verbal and written communication in a corporate environment. What We Offer Whether you're just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. Location: This is a hybrid role, eligible candidates must reside within commuting distance of Greenville/Richardson TX, Cedar Rapids IA, Farmington CT, and Rockford IL. Please consider the following role type definition as you apply for this role: Hybrid: Employees who are working in hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 53,100 USD - 100,900 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

• Provide psychological first aid (attend, de-escalate/escalate and intervene) to crisis callers from our corporate clients in English, Malay, Mandarin and Cantonese. • Provide accurate and up-to-date information to callers/individuals accordingly. • Collect accurate data about calls and callers with proper record keeping. • Monitor and manage the company’s customer service/ticketing platform, ensuring timely handling of app bugs and support requests. • Supported by the in-house clinical team in administrative processes and psychological case management.