ThoughtFull - Employee Mental Wellbeing

• Facilitate webinars, seminars, and workshops that promote physical wellbeing, healthy lifestyle habits, and sustainable behaviour change. • Engage participants through clear communication, evidence-based insights, and practical, actionable strategies. • Plan, design, and deliver interactive learning sessions on physical wellness topics — such as movement and exercise fundamentals, ergonomics, sleep hygiene, nutrition basics, and stress/energy management — tailored to diverse audiences. • Collaborate with the ThoughtFull team to develop, refine, and enhance physical wellness training materials, tools, and workshop resources to ensure relevance, accuracy, and impact.

• Provide psychological first aid (attend, de-escalate/escalate and intervene) to crisis callers from our corporate clients in English, Malay, Mandarin and Cantonese. • Provide accurate and up-to-date information to callers/individuals accordingly. • Collect accurate data about calls and callers with proper record keeping. • Monitor and manage the company’s customer service/ticketing platform, ensuring timely handling of app bugs and support requests. • Supported by the in-house clinical team in administrative processes and psychological case management.

Role Description - Provide psychological first aid (attend, de-escalate/escalate and intervene) to crisis callers from our corporate clients in English, Malay, Mandarin and Cantonese. - Oversee operations and management of the wellbeing-hotline services (attend, de-escalate/escalate and intervene). - Provide accurate and up-to-date information to callers/individuals accordingly. - Refer callers/individuals to appropriate resources when needed. - Collect accurate data about calls and callers with proper record keeping. - Monitor and manage the company’s ticketing platform, ensuring timely handling of app bugs and support requests. - Supported by the in-house clinical team in administrative processes and psychological case management. - Being on standby on a fixed shift. [Phone to have stable internet connection to receive calls from the CloudTalk app] - Flexible working locations, you can be based anywhere. Qualifications - Preferably have a degree qualification in mental health related fields, such as counselling, clinical psychology, or equivalent. - Preferably a licensed or registered mental health professional with experience in crisis management hotlines. - Fluent in English, Malay, Mandarin and Cantonese. - Must be punctual, reliable and able to work varying shifts. - Have sufficient digital and computer literacy and a meticulous record keeper. - Open-minded and multiculturally competent; accepting of differences in cultures, religions, and sexuality. - Open to learning; committed and motivated to learn and improve. - Fresh graduates are encouraged to apply. Requirements - Opportunity to make a positive impact and save lives. - Work in a leading mental health tech company in SEA. - Partner with us to make mental healthcare accessible to all.

• Provide daily bite-sized asynchronous text-based coaching and/or on-demand therapy on our digital mental healthcare platform. • Set your own working hours for flexibility and balance • Offer video and face-to-face therapy sessions to users • Participate in monthly town halls, workshops, and supervision for ongoing support • Deliver webinars, talks, and workshops to share your expertise (optional) • Contribute to ThoughtFull-hosted client engagement events and roadshows to showcase your knowledge and connect with the community

• Execute sales and business development strategies to meet revenue and pipeline targets • Build strong market understanding to identify target customer segments, partnership opportunities, and growth levers • Drive pipeline growth through outbound prospecting, networking, partnerships, and inbound lead conversion • Source, pitch, and support onboarding of channel partners (brokers, insurers, TPAs, and other distributors) • Drive partnership sales enablement by equipping partners with the right materials, training, and ongoing support to generate qualified leads • Collaborate with partners on go-to-market initiatives and joint value propositions • Support the development of scalable sales and partnerships processes, including playbooks, collateral, and workflows • Track leads, opportunities, and performance using CRM tools (e.g., HubSpot), ensuring accurate reporting and visibility • Work closely with Marketing to align on targeting, messaging, and lead generation efforts • Partner with internal teams (Product, Clinical, Marketing) to refine offerings and improve customer and partner outcomes • Contribute to continuous improvement of sales and partnerships processes using data and performance insights

Role Description - Provide psychological first aid and crisis counselling to crisis callers from our corporate clients in English, Malay, Mandarin, and Cantonese. - Oversee operations and management of the wellbeing-hotline services (attend, de-escalate/escalate and intervene). - Provide accurate and up-to-date information to callers/individuals accordingly. - Refer callers/individuals to appropriate resources when needed. - Collect accurate data about calls and callers with proper record keeping. - Supported by the in-house clinical team in administrative processes and psychological case management. - Being on standby on a fixed shift. [Phone to have stable internet connection to receive calls from the CloudTalk app] - Flexible working locations, you can be based anywhere. Qualifications - Preferably have a degree qualification in mental health related fields, such as counselling, clinical psychology, or equivalent. - Preferably a licensed or registered mental health professional with experience in crisis management hotlines. - Fluent in English, Malay, Mandarin, and Cantonese. - Must be punctual, reliable and able to work varying shifts. - Have sufficient digital and computer literacy and a meticulous record keeper. - Open-minded and multiculturally competent; accepting of differences in cultures, religions, and sexuality. - Open to learning; committed and motivated to learn and improve. - Fresh graduates are encouraged to apply. Benefits - Opportunity to make a positive impact and save lives. - Work in a leading mental health tech company in SEA. - Partner with us to make mental healthcare accessible to all.

• Execute sales and business development strategies to meet revenue and pipeline targets • Build strong market understanding to identify target customer segments, partnership opportunities, and growth levers • Drive pipeline growth through outbound prospecting, networking, partnerships, and inbound lead conversion • Source, pitch, and support onboarding of channel partners (brokers, insurers, TPAs, and other distributors) • Drive partnership sales enablement by equipping partners with the right materials, training, and ongoing support to generate qualified leads • Collaborate with partners on go-to-market initiatives and joint value propositions • Support the development of scalable sales and partnerships processes, including playbooks, collateral, and workflows • Track leads, opportunities, and performance using CRM tools (e.g., HubSpot), ensuring accurate reporting and visibility • Work closely with Marketing to align on targeting, messaging, and lead generation efforts • Partner with internal teams (Product, Clinical, Marketing) to refine offerings and improve customer and partner outcomes • Contribute to continuous improvement of sales and partnerships processes using data and performance insights

• Execute sales and business development strategies to meet revenue and pipeline targets • Build strong market understanding to identify target customer segments, partnership opportunities, and growth levers • Drive pipeline growth through outbound prospecting, networking, partnerships, and inbound lead conversion • Source, pitch, and support onboarding of channel partners (brokers, insurers, TPAs, and other distributors) • Drive partnership sales enablement by equipping partners with the right materials, training, and ongoing support to generate qualified leads • Collaborate with partners on go-to-market initiatives and joint value propositions • Support the development of scalable sales and partnerships processes, including playbooks, collateral, and workflows • Track leads, opportunities, and performance using CRM tools (e.g., HubSpot), ensuring accurate reporting and visibility • Work closely with Marketing to align on targeting, messaging, and lead generation efforts • Partner with internal teams (Product, Clinical, Marketing) to refine offerings and improve customer and partner outcomes • Contribute to continuous improvement of sales and partnerships processes using data and performance insights

Role Description ThoughtFull is hiring a Business Development Manager to drive growth across the Philippines and support regional expansion across Southeast Asia. This role will focus on building a strong sales pipeline while developing and activating partnerships across brokers, insurers, TPAs, and other distribution channels. You’ll play a key role in executing go-to-market strategies, generating revenue through both direct sales and partnerships, and spearheading and guiding hyperlocalised market entry strategies that support long-term growth. - Execute sales and business development strategies to meet revenue and pipeline targets - Build strong market understanding to identify target customer segments, partnership opportunities, and growth levers - Drive pipeline growth through outbound prospecting, networking, partnerships, and inbound lead conversion - Source, pitch, and support onboarding of channel partners (brokers, insurers, TPAs, and other distributors) - Drive partnership sales enablement by equipping partners with the right materials, training, and ongoing support to generate qualified leads - Collaborate with partners on go-to-market initiatives and joint value propositions - Support the development of scalable sales and partnerships processes, including playbooks, collateral, and workflows - Track leads, opportunities, and performance using CRM tools (e.g., HubSpot), ensuring accurate reporting and visibility - Work closely with Marketing to align on targeting, messaging, and lead generation efforts - Partner with internal teams (Product, Clinical, Marketing) to refine offerings and improve customer and partner outcomes - Contribute to continuous improvement of sales and partnerships processes using data and performance insights Qualifications - 5–7 years of experience in business development, sales, or partnerships (experience in HR solutions, employee benefits, insurance, brokers, or TPAs preferred) - Proven ability to generate pipeline and close deals, either through direct sales or partner channels - Experience working with or managing partnerships and distribution channels is a strong advantage - Strong communication and stakeholder management skills, with the ability to collaborate across teams and external partners - Comfortable working with targets, pipeline tracking, and CRM systems (e.g., HubSpot) - Process- and data-driven, with the ability to contribute to building scalable systems and workflows - Adaptable and proactive, able to thrive in a fast-paced, evolving environment - Regional exposure in Southeast Asia is a plus Requirements - Note: This role is open to candidates who are currently based locally in the Philippines and fluent in the local language. - Unfortunately, we’re not able to offer visa sponsorship at this time. Benefits - Basic Salary Range: SGD4,000 - SGD6,000 Company Description Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.

Role Description ThoughtFull is hiring a Business Development Manager to drive growth across Thailand and support regional expansion across Southeast Asia. This role will focus on building a strong sales pipeline while developing and activating partnerships across brokers, insurers, TPAs, and other distribution channels. You’ll play a key role in executing go-to-market strategies, generating revenue through both direct sales and partnerships, and spearheading and guiding hyperlocalised market entry strategies that support long-term growth. - Execute sales and business development strategies to meet revenue and pipeline targets - Build strong market understanding to identify target customer segments, partnership opportunities, and growth levers - Drive pipeline growth through outbound prospecting, networking, partnerships, and inbound lead conversion - Source, pitch, and support onboarding of channel partners (brokers, insurers, TPAs, and other distributors) - Drive partnership sales enablement by equipping partners with the right materials, training, and ongoing support to generate qualified leads - Collaborate with partners on go-to-market initiatives and joint value propositions - Support the development of scalable sales and partnerships processes, including playbooks, collateral, and workflows - Track leads, opportunities, and performance using CRM tools (e.g., HubSpot), ensuring accurate reporting and visibility - Work closely with Marketing to align on targeting, messaging, and lead generation efforts - Partner with internal teams (Product, Clinical, Marketing) to refine offerings and improve customer and partner outcomes - Contribute to continuous improvement of sales and partnerships processes using data and performance insights Qualifications - 5–7 years of experience in business development, sales, or partnerships (experience in HR solutions, employee benefits, insurance, brokers, or TPAs preferred) - Proven ability to generate pipeline and close deals, either through direct sales or partner channels - Experience working with or managing partnerships and distribution channels is a strong advantage - Strong communication and stakeholder management skills, with the ability to collaborate across teams and external partners - Comfortable working with targets, pipeline tracking, and CRM systems (e.g., HubSpot) - Process- and data-driven, with the ability to contribute to building scalable systems and workflows - Adaptable and proactive, able to thrive in a fast-paced, evolving environment - Regional exposure in Southeast Asia is a plus Requirements - Note: This role is open to candidates who are currently based locally in Thailand and fluent in the local language. - Unfortunately, we’re not able to offer visa sponsorship at this time. Benefits - Basic Salary Range: SGD4,000 - SGD6,000 Company Description ThoughtFull is on a mission to simplify mental health for your personal and professional growth - through every season of life, anytime, anywhere. ThoughtFull is a Temasek-backed mental health company that provides full mental healthcare services for corporate clients around the Asian region and beyond. We were the first in Asia to offer clinically validated text-based coaching and the first to partner with insurers, making care more accessible to individuals and businesses. Thoughtfull is an equal opportunity employer. We provide equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. If you have a disability or special need, please inform us for accommodation.