• Coordinates care services with pod leader to ensure that patients have access to a comprehensive set of services tailored to their needs throughout their healthcare journey • Works collaboratively within the care team to develop and manage personalized care plans, address care gaps, and engage with other resources to ensure access to care • Coordinates the transition of care for patients throughout the continuum to ensure patient needs are met accordingly and to ensure that avoidable hospital admissions do not occur • Coordinates and facilitates High Risk Huddles along with ensuring that follow-up actions are completed • Prioritizes patients based on the severity and urgency of their conditions to ensure that the most critical cases receive immediate attention • Reviews medical records to identify gaps in care and coordinate services with the care team to manage these issues • Regularly updates patient care plans • Performs thorough nursing assessments via telephone of patients to maximize or improve current health outcomes • Provides education to patients and/or their caregivers on disease education, medication, health maintenance, and disease prevention to promote self-management and improve health outcomes • Demonstrates strong clinical skills, critical thinking abilities, and effective communication in their interactions with patients, caregivers, providers, fellow care team members, etc. • Documents necessary interactions, assessments, updates, etc. in patient's medical records according to processes and guidelines • Serves as liaison between patients, providers, resources, etc. to ensure seamless care delivery • Facilitates communication of patient status and plan of care during transitional experiences such as home to hospital, hospital to post-acute care and back to home

• Lead and manage a highly motivated and successful permitting team. • Staff, train, and develop the team as necessary. • Coordinate and obtain permits and agreements for all aspects of a Tillman fiber deployment project in conjunction with the Engineering contractor. • Oversee the harmonious relations between our vendors and the jurisdictions and ensure that the quality and direction requested by the jurisdictions are meticulously managed. • Intervene when necessary to guarantee that permit requirements are fulfilled. • Ensure all records of Key Performance Indicators (KPIs) for our speed and quantity of permits, such as submitted vs rejected and approved permits, and the speed at which these processes occur. • Ensure all permit payments are processed on time and accurately invoiced. • Audit and maintain SFU/MDU OSP permits and ROW payment records in SiteTracker. • Review the design plans and prepare a thorough analysis of utility and permit conflicts. • As necessary, interfaces with jurisdictional staff to ensure compliance with applicable laws, codes, and ordinances, and leverage regulatory status to support deployment objectives. • Assist in negotiating access agreements for public right-of-way and private property use as needed. • Collaborate and coordinate with internal functional groups to resolve permit issues and achieve project milestones, ensuring on-time and on-budget network delivery. • Coordinate network functions, review project reports, identify issues, and ensure adherence to cycle times and project forecasting accuracy. • Ensure all permits are submitted by the forecast, and upload As-builts to SiteTracker after completing each build.

• This role will report into the Regional Business Director • Responsible for the supervision and leadership of Senior Oncology Account Specialists within the area assigned • Sales performance of the business portfolio of products • Assessing key stakeholders plus future trends within the business marketplace • Regular in field and virtual coaching and observation of Field Sales Representatives and frequent customer contact • Developing a strong, effective partnership with marketing and channel colleagues • Supervising operations of the Area to include hiring, live coaching, virtual coaching, representative development, performance management • Assignment of key "priority" accounts within the medical community • Developing and implementing strategic plans for the Area and overall responsibility for budgets at Area level • Planning, organizing, and monitoring performance to achieve the business potential of the Area • Ensuring effective utilization of promotional material, making valuable contribution to marketing plans and undertaking regular assessment of marketing activities • Conducting proactive data analysis to identify market trends • Collaborating, identifying, & motivating key account development and opportunities that impact regional/national business • Building relationships with customers and key stakeholders and utilizing content appropriately for engagement • Developing external advocates and contributing to advocacy and community engagement as necessary • Understanding and championing the value of cross-functional collaboration to deliver on customer needs

• Lead and manage a team of CEMs across all account tiers and business units • Conduct weekly 1:1’s with each team member, balancing coaching, accountability, and career development • Foster a culture of Client Champion values, emphasizing proactive engagement, value delivery, and trusted relationships • Ensure team adherence to engagement cadences (100% touchpoints quarterly, 100% EBR completion) • Drive accountability by monitoring KPIs and proactively addressing performance gaps • Analyze and report on team performance data to share insights, identify opportunities for improvement, and guide upskilling efforts • Serve as a critical point of escalation for high-risk or complex client situations • Partner closely with Sales and Account Management to ensure seamless handoff and collaboration on expansion opportunities