• Evaluate business needs, objectives, operational procedures, and existing challenges; analyze inputs and outputs; and propose process and technology improvements to optimize LATAM operations • Gather, analyze, and interpret data to identify issues, trends, and opportunities, and translate findings into actionable solutions • Provide technical, business, and domain expertise in the design and improvement of processes and procedures for new initiatives and ongoing operations, including production support for existing LATAM clients • Partner closely with Brazil leadership, clients, and business/operational teams to elicit functional requirements and translate them into end-to-end IT solutions, owning all technology aspects of assigned initiatives • Plan, coordinate, and execute testing and validation activities to ensure solutions meet business and functional requirements • Communicate scope, feasibility, risks, dependencies, and timelines clearly and effectively to technology leadership and project stakeholders • Build and maintain strong working relationships with business partners, vendors, clients, and cross-functional teams across the region.

• Write, assess, and refine referral scripts and surveys for various clinical trials • Collaborate with clinical trial sponsors on referral strategies • Conduct feasibility analyses to assess the contribution that the Future of Medicine can make to potential clinical trials • Analyze referral outcomes data to identify successes and areas for improvement • Listen to referral calls and analyze call transcripts to learn what works and what can be improved • Track and report on referral initiative performance • Identify and implement improvements to continuously increase referral success

• You'll prepare cost estimates and cost plans, incorporating benchmarking data for review. • You'll develop value engineering and life cycle costing options to optimize project efficiency. • You'll identify potential risks and help maintain the project’s Risk Register. • You'll contribute to pre-contract process meetings, offering cost-related insights. • You'll create and manage cost control reports to track financial performance. • You'll attend client meetings with senior colleagues and document key discussion points and actions. • You'll participate in design team meetings, assess cost implications, and implement agreed outcomes. • You'll assist in developing standardized project templates for consistent documentation. • You'll prepare and manage change order logs, invoice logs, and detailed cost reports. • You'll oversee measurements and pricing research for development appraisals and qualification reviews. • Remote: This role allows for remote work for the majority of your work hours. • With all our roles, there is some in-person time for collaboration, learning and building relationships with clients, peers, leaders and communities. As an employer, we will be as flexible as possible to support your specific work/life needs

• Own the product roadmap and backlog together with client stakeholders • Translate needs into actionable user stories and manage delivery priorities • Facilitate sprint planning, reviews, and retrospectives (or other agile/hybrid cadences) • Monitor delivery health through metrics (velocity, quality, budget, engagement) • Navigate ambiguity, scope changes, and technical complexity with clarity • Lead a multidisciplinary team of consultants (UX, Dev, QA, PM, etc.) • Assign team members to projects based on their skills, availability, and growth plans • Monitor team health, engagement, and performance signals • Act as the main delivery point of contact for clients together with your Customer Success Partner