Role Description The AIDA Senior Access and Liaison Lead is a key figure in the AIDA Secretariat and responsible for leading all AIDA negotiations with relevant authorities. The Senior Access Lead will: - Lead the development of the AIDA Access strategy for WB and Gaza. - Lead relationship development with key line ministries related to INGO operations including with the Palestinian Authority. - Work closely with UN agencies to co-chair various access working groups and develop joint positions to support INGO access to the oPt. Qualifications - Relevant University Degree(s). - At least 5 years of relevant work experience in access, civil military coordination within a large NGO/INGO/UN or civil society coordination structure. - Strong knowledge of the key challenges facing humanitarian and development sectors in Palestine. - Demonstrated track record of addressing INGO access challenges in complex crises. - Demonstrated experience of building relationships with government ministries. - Strong understanding of the legal landscape for INGOs operating in the oPts and relevant legal background necessary to support INGOs in navigating bureaucratic access challenges. - Strong understanding of the structure and hierarchy of key line ministries and institutions within the Israeli government infrastructure. - Considerable knowledge of the diplomatic structures in Palestine and in relevant countries and key capitals. - Sound understanding of political, development, humanitarian and human rights issues, programming and operations in Palestine and Israel. - Demonstrated experience facilitating effective meetings, workshops and training. - Excellent verbal and written communication, networking and influencing skills. - Excellent ICT and information management skills, including MS Office, database management and survey design. - Fluency in English and Arabic. Requirements - Experience in a complex and volatile humanitarian/recovery context. - Documented results related to the position’s responsibilities. - National posting to be based in the West Bank. Ability to access Jerusalem is a requirement. Benefits - Salary: 20,536.83 ILS per month. - Full time – 40 hours a week. - Flexible working arrangements available. Company Description The Association of International Development Agencies (AIDA) is a membership-based coordination forum, comprised of more than 80 international non-governmental and non-profit member organisations (INGOs), which share common values and interest in promoting quality development and humanitarian programs in the oPt. AIDA is supported by a professional Secretariat and governed by an Executive Committee (ExCom), which is elected by and from its member organisations. AIDA is hosted by Oxfam. AIDA strengthens the collective influence and relevance of international NGOs, together with their national partners, in the oPt, by leading collective advocacy, coordinating to address operational challenges, and promoting programming effectiveness and quality.

• Lead the commercialization of Jabra’s Frontline Worker business in North America • Define and execute the North America go-to-market strategy • Personally lead strategic engagement with top-tier retail enterprises • Establish a structured approach to lead generation, pipeline qualification, and forecasting • Build and maintain a strong network of decision-makers and influencers across enterprise retail customers

• Prospecting and Lead Generation: Responsible for finding and organizing new commercial landscaping opportunities. • Decision Maker Research: Find actual humans who can make or influence decisions. • Outreach and Follow-Up: Drive outbound outreach and follow-up through email, phone, LinkedIn, CRM tasks, and coordination with our onsite team. • Quote Coordination and 72-Hour Proposal Standard: Coordinate proposals quickly when quote requests come in. • Cold Quote System: Build a system to proactively quote strong-fit commercial properties before they ask. • Coordination With Onsite Team: Work closely with onsite team. • CRM, Pipeline, and Reporting: Keep sales activity clean, visible, and accountable.

Role Description The Care Scheduling Representative is an entry-level outbound contact center role responsible for: - Contacting health plan members. - Coordinating and assigning caregivers, clinicians, or healthcare resources to patients at the appropriate time and location to ensure timely delivery of care. - Working from assigned outreach lists and engaging members through professional and compassionate communication. - Documenting call outcomes accurately and supporting members in accessing appropriate healthcare services. This role is ideal for individuals with: - Strong customer service skills. - Attention to detail. - Results-driven mindset. - A desire to help members navigate their healthcare needs. Qualifications - High school diploma or GED required. - 1–2 years of customer service, call center, healthcare support, or related experience. - Strong verbal and written communication skills. - Ability to build rapport and engage members over the phone. - Basic computer proficiency, including navigating multiple systems simultaneously. - Strong attention to detail and accurate documentation skills. - Ability to manage time effectively and work independently. - Reliable attendance and punctuality. Requirements - Conduct outbound calls to members from assigned call lists. - Verify member information and establish rapport during outreach. - Educate members on the importance of follow-up care with their Primary Care Provider (PCP). - Assist members with scheduling PCP appointments and addressing scheduling barriers when possible. - Follow approved call guides, scripts, and workflows. - Accurately document all member interactions, outreach attempts, appointment details, and call outcomes in designated systems. - Update member records and apply appropriate dispositions based on call results. - Maintain productivity, quality, and compliance standards in a contact center environment. - Demonstrate empathy, professionalism, and the ability to manage resistance. - Collaborate with team members and leadership to support operational goals. - Adhere to HIPAA and all company confidentiality and compliance requirements. Benefits - Competitive Compensation: Be rewarded for your effort and passion while making a difference in the community.