Role Description We are seeking a highly skilled and analytical Pre-Authority & Warranty Expert to join our Aftersales operations. In this role, you will be responsible for evaluating, diagnosing, and authorizing complex mechanical and electronic repair claims submitted by our dealer network. You will serve as the technical bridge between dealership workshops and corporate standards, ensuring economic repair efficiency, adherence to warranty policies, and accurate technical assessments. Key Responsibilities - Review and evaluate dealer repair requests, pre-authorization claims, and warranty submissions to determine technical and economic validity. - Apply deep mechanical and electronic diagnostic knowledge to verify repair methods, evaluate repair cycles, and assess cost efficiency. - Ensure all claims strictly adhere to corporate warranty policies, guidelines, and workshop procedures. - Utilize and reference technical documentation, including workshop manuals, Service News, campaigns, and Technical Service Bulletins (TSBs) to validate claims. - Act as a primary point of contact for dealership workshops, providing clear guidance on authorization decisions and fostering strong professional relationships. - Support warranty audits and contribute to the optimization of aftersales processes and workshop workflows. Qualifications - Degree in Engineering from Technical University (preferred). - Mechanical Certification (typically 3–5 years of technical schooling combined with hands-on workshop experience) (alternative). - Minimum of 3+ years of hands-on automotive diagnostic and repair experience (preferred). - Strong, proven experience in claim assessment, pre-authorization, or warranty auditing is highly appreciated. - Deep knowledge of both mechanical and electronic vehicle diagnostics. - Thorough understanding of repair cycles, workshop methods, and the economic evaluation of repairs (determining repair capability vs. replacement costs). - Robust knowledge of dealership workshop operations and corporate aftersales processes. - Highly proficient in navigating technical documentation (Manuals, TSBs, Campaigns). - PC literate and comfortable adapting to claim management and diagnostic software. - Excellent interpersonal skills with the ability to effectively communicate, negotiate, and maintain relations with dealer networks. - Strong attention to detail with the ability to make objective, data-driven decisions regarding claim approvals. Benefits - Established career path supported by self-assessments, virtual training, and guided curriculum that allows for vertical and horizontal growth through multiple lines of business. - Robust career path with a full development plan and the opportunity to grow in the organization. - Paid training and 2 weeks of annual leave. - Continuous learning through progressive training that is specific to your tenure and skills. - Competitive salary with incentive programs. - Positive and supportive environment. - Medical and Dental benefits, Employee Family Assistance Programs, Rewards & Recognition programs. Salary Base is 70,000 CAD per year. Location Remote - Canada. Diversity, Equity & Inclusion TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. Job Application Accommodation If you have questions or need an accommodation for any disability during this application, please contact your local Teleperformance location for assistance.

Role Description We're looking for a MarTech specialist with strong expertise in attribution, tracking, measurement and growth analytics across mobile apps and web products. The ideal candidate understands how app and web marketing ecosystems work: user acquisition, attribution, monetisation, tracking, and performance measurement. They should go beyond a standard Data Analyst in Martech depth and operational know-how, but do not need to build pipelines or infrastructure. This is the perfect opportunity for you if: - You’re looking for a place where you can work on a portfolio of apps, not just one. - You can go deeper into how growth actually works under the hood. - You’re surrounded by people who are just as curious (and stubborn) as you are. People who: - Care about why data doesn’t match. - Enjoy debating attribution logic. - Won’t look at you weird when you say “I checked the raw postbacks.” This role sits within MarTech, not within the Marketing / Paid UA team. You’ll work closely with UA folks but your focus is measurement, tracking, and infrastructure, not campaign execution. Long story short: making sure the data flows smoothly and is useful. 👉 You won’t just work on growth: you’ll help build the foundations that make it work. Qualifications - Fluent English skills: Clear communication with UA, MarTech and Data teams is essential. - Martech & Marketing Knowledge (priority): Must understand growth and measurement across mobile and web. - Mobile: Attribution / MMP (AppsFlyer preferred), Monetisation (RevenueCat, Adapty), Product analytics (Amplitude). - Web: Web analytics & tagging (GTM, pixels, event/data layer setup), Web acquisition (SEM, paid social, landing pages, conversion tracking). - Cross-channel measurement: how web and app funnels connect (W2A, web-to-app, etc.). Requirements - Core requirements: Fluent English skills. - Technical / Analytics Requirements: SQL and comfort working with marketing data. - Ability to clean, validate, and analyse tracking data across sources. - Understanding of APIs and event-based integrations. - Comfortable collaborating with technical teams on data issues, pipelines, and integrations. Benefits - Competitive salary, full-time permanent contract, and top-tier private health insurance (including dental and psychological services). - 25 days of vacation plus your birthday off, with flexible vacation options—no blackout days! - Enjoy a flexible career path with personalized internal training and an annual budget for external learning opportunities. - Benefit from a flexible schedule with flextime and the option of working full remote or from our Barcelona office. - Free Friday afternoons with a 7-hour workday, plus a 35-hour workweek in July and August. - Office perks such as free coffee, fresh fruit, snacks, a game room, and a rooftop terrace with stunning Mediterranean views. - Additional benefits include ticket restaurant and nursery vouchers, paid directly from your gross salary.

• Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet a customer’s business needs. • Creates and maintains effective customer relationships to secure customer satisfaction. • Provides the deepest level of product- and technology-specific expertise available to customers from anyone in the sales organization in deal pursuit situations. • Consults customers on end-to-end technical designs to meet their business needs. • Contributes impactful technical components of HPE products, solutions, or services regularly and sustainably. • Applies advanced subject-matter knowledge to solve complex business issues and participates in cross-functional initiatives.

• Vermarktung innovativer, technisch komplexer Produkte und Dienstleistungen zur Ortung von Gas- und Wasserleckagen • Technische Beratung, Angebotserstellung und After Sales Support • Betreuung, Beratung und Unterstützung von Kunden selbstorganisatorisch • Identifikation neuer Vertriebspotenziale und Anwendungen • Umsetzung der Vertriebsstrategien und Gestaltung der Vertriebsaktivitäten in dem Gebiet • Erstellung von Umsatzprognosen und Überwachung der Umsatz- und Unternehmensziele • Präsentation der Produkte auf nationalen Messen und Durchführung von Kundenschulungen und Marketingveranstaltungen • Regelmäßige Reisen im Vertriebsgebiet Baden-Württemberg