• Conducts comprehensive 3–4 hour onboarding calls • Trains providers on EHR systems via screenshare • Manages pre-call setup and credentialing coordination • Maintains a detailed multi-column tracker covering each provider's onboarding journey • Independently runs onboarding within the first month • Proactively manages provider supply so the company is never capacity-constrained

Role Description We are seeking a proactive and highly organized DSCR Loan Coordinator / Lender Liaison to ensure loan files move efficiently from submission through closing. This role serves as the critical bridge between our internal team and lending partners, ensuring consistent communication, timely follow-up, and complete visibility across all active loans. - Track loan progress daily, coordinating documentation, resolving bottlenecks, and ensuring deadlines are met throughout the loan lifecycle. Responsibilities - Lender Communication - Serve as the primary point of contact between the company and DSCR lenders. - Maintain consistent communication with lending partners throughout the loan lifecycle. - Follow up on outstanding lender requests and documentation requirements. - Escalate issues proactively to prevent delays in funding or closing. - Loan Pipeline Management - Monitor active loans from submission through closing. - Maintain accurate status updates and progress tracking across all loan files. - Review loan reports daily and identify delays, bottlenecks, or missing documentation. - Ensure all stakeholders remain informed of loan status and next steps. - Internal Team Coordination - Collaborate with internal team members to gather required documentation. - Coordinate responses to lender requests and underwriting conditions. - Support timely submission of loan packages and required updates. - Ensure all parties remain aligned on timelines and deadlines. - Documentation & File Management - Organize and maintain complete loan files throughout the lending process. - Ensure all correspondence, reports, and documentation are properly recorded and accessible. - Maintain accurate records within CRM and loan management systems. - Verify file completeness before key milestones and closing. - Process Improvement - Identify inefficiencies within loan workflows and communication processes. - Recommend improvements that increase efficiency and reduce loan cycle times. - Assist in building standardized processes for lender communication and pipeline management. What Makes You a Strong Fit - You enjoy keeping multiple moving pieces organized and on schedule. - You proactively solve problems before they become major issues. - You communicate effectively with lenders, underwriters, and internal stakeholders. - You thrive in deadline-driven environments where attention to detail matters. - You can manage multiple loan files simultaneously without sacrificing accuracy. Qualifications - Proven experience in loan coordination, loan processing, mortgage operations, lender liaison, or a related role. - Strong understanding of DSCR loans and the lending process. - Experience managing loan files from submission through closing. - Excellent verbal and written English communication skills. - Exceptional organizational and project management abilities. - Ability to manage multiple active loans simultaneously. - Experience using CRM systems and Google Workspace (Docs, Sheets, Calendar). - Strong attention to detail and deadline management skills. - Ability to work independently in a remote environment. - Reliable internet connection and availability for 30+ hours per week. Nice-to-Have - Experience working with real estate investors or investment property financing. - Familiarity with Encompass, Salesforce, or other loan management platforms. - Background in real estate acquisitions, dispositions, or operations. - Experience working with U.S.-based mortgage lenders, brokers, or investment firms. What Does a Typical Day Look Like? Your day begins by reviewing active loan files and lender updates to identify any outstanding conditions, missing documents, or approaching deadlines. Throughout the day, you communicate with lenders, underwriters, and internal stakeholders to keep files moving forward and prevent delays. - Coordinate documentation requests, update loan statuses, maintain CRM records, and proactively follow up on pending items. - As loans move closer to closing, ensure all conditions have been satisfied and all parties remain aligned on timelines. Key Performance Indicators (KPIs) - Loan Files Closed On Time - Average Loan Processing Timeline - Accuracy of Loan Documentation - Pipeline Visibility & Status Reporting - Response Time to Lender Requests - Reduction in Loan Delays & Bottlenecks - CRM & File Management Accuracy You Are the Right Person If... - You have successfully managed loan files from submission through closing. - You understand the DSCR lending process and lender communication requirements. - You excel at tracking multiple deadlines and priorities simultaneously. - You proactively follow up rather than waiting for reminders. - You are highly organized and detail-oriented. - You enjoy bringing structure and accountability to complex processes. Interview Process - Initial Recruiter Screening - Client Interview - Offer Stage

• Supports sales efforts through sales visits and by performing site assessments • Develops and executes implementation plans for new site launches or new cath lab launches at existing sites • On-going site management and strategic development • Interviews, evaluates, and selects cath lab staff and service line directors for new and existing sites • Monitors and manages ongoing performance of cath lab staff and service line directors • Assists client sites with set-up and execution of quality management programs, such as NCDR • Performs audits of charge capture and billing practices for client sites and makes recommendations for improvements • Provides front line clinician education at customer sites for nurses and techs in cath lab, as well as across the service line in prep- recovery and ICU/stepdown • Performs additional duties as requested by management

• Assist companies with registration and promotion of opportunities. • Update client records; • Monitor and follow up on posted vacancies; • Provide customer support via email, phone and WhatsApp to inform clients about processes.